This Wendy’s is never open after 8 pm even tho their hours are listed as such. Also they never have frostys. Very inconsistent and disappointing.
Service: 1
Abbi Andersen
Checked online for hours of operation at 845pm on a Monday. Was delighted to see they were open until 10pm. Arrived at 850pm and pulled up to the drive thru to see the worker at the window but was greeted by an automated message informing me they are closed and to come back during business hours. Even if they close at 9pm, it wasnt 9pm. Very poor experience
Atmosphere: 1
Food: 1
Service: 1
Barb Merritt
Good Friday and they had no fish. Food was cold and not good.
Avery Wetzel
Great drive thru experience! Very friendly, fast, and as always affordable. Will be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
armando perez
No service ever they always close early it’s 8:30 and they
Atmosphere: 1
Food: 1
Service: 1
Hebrew Hammer
Very nice staff two ladies hannaha and another one at the counter greeted me and were friendly and food came out fast I'll be back!
Atmosphere: 5
Food: 5
Service: 5
jrogerggg
Do psychological tests before hiring people who work and customer service lasts more than 20 minutes waiting for an order that pays by mobile order and when they deigned to assist me they told me that because I did not touch the window, they were all rude and did not attend to me and did not delivered the order and I left indignant and without food Monday, February 19, 2024 at 10 amDo psychological tests before hiring people who work and attention to the public lasted more than 20 minutes waiting for an order that I pay by mobile order and when they were designated to serve me they told me that because I did not touch the window all rude she did do not attend to me and did not deliver the order and I retired outrageously and without food Monday, February 19, 2024 at 10 am
britnie beavers
Went today at 3:30 and ordered a 50pc bucket of nuggets and got them lightening fast. Nuggets were fresh and everyone was so nice.
Atmosphere: 5
Food: 5
Service: 5
Ingrid R
Don't even know why I bother with this place anymore. Every time I come here, I leave with disappointment. I ordered a pretzel baconator and got a regular bun instead. Also had the ghost pepper chicken sandwich with barely any toppings. The person at the window was nice but the cooks don't seem to know how to read an order. This location just keeps getting worse with every visit and I probably won't come back at this point.
Atmosphere: 2
Food: 2
Service: 2
Hazel Ellebb
Came through the drive thru and the cashier was very rude just saying what do you need. I asked her if she liked her job. She giggled then said what do you need. With her rude attitude I didn't order a thing a drove off.
Nothing has improved here. They updated the seating, but still terrible service on a not so busy day and time. The drink machine options were only 25% available and they don't fulfill orders correctly. That ain't no pretzel bun.Newly updated, but poorly managed. Almost all the drinks at the fountain were out of stock. Ordering was slow, getting the food was super slow.
Atmosphere: 1
Food: 1
Service: 1
Cin G
Food was cold nasty and to
Food: 2
Service: 2
spring ketchum
I think that it is a shame that all soda machines are down, only thing to drink is Signature lemonade and bottled water. Would have been fine because I like lemonade but, 75 cents extra with the combo and 40 cents more for bottle water. Not my fault stuff is down. And the lady at window super rude. Very disappointed.
Atmosphere: 1
Food: 2
Service: 1
Jeff Collier
At this particular location, I thought the beef on my burger was a bit dry. The location in Council Bluffs always has moist and juicy patties.
Atmosphere: 5
Food: 3
Service: 4
John Simmons
Had to go back 3 times before my order was made correctly. PJ or TJ said," what's wrong with the fry's, can't be anything wrong, they're fries". I had to tell her she wasn't even listening before I was able to add that the fries were not given back after the burger was replaced. So, they don't listen, they're quick to be defensive and there was still an attitude behind fixing the issue. Franchise won't last long
This Wendy’s is never open after 8 pm even tho their hours are listed as such. Also they never have frostys. Very inconsistent and disappointing.
Service: 1
Checked online for hours of operation at 845pm on a Monday. Was delighted to see they were open until 10pm. Arrived at 850pm and pulled up to the drive thru to see the worker at the window but was greeted by an automated message informing me they are closed and to come back during business hours. Even if they close at 9pm, it wasnt 9pm. Very poor experience
Atmosphere: 1
Food: 1
Service: 1
Good Friday and they had no fish. Food was cold and not good.
Great drive thru experience! Very friendly, fast, and as always affordable. Will be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
No service ever they always close early it’s 8:30 and they
Atmosphere: 1
Food: 1
Service: 1
Very nice staff two ladies hannaha and another one at the counter greeted me and were friendly and food came out fast I'll be back!
Atmosphere: 5
Food: 5
Service: 5
Do psychological tests before hiring people who work and customer service lasts more than 20 minutes waiting for an order that pays by mobile order and when they deigned to assist me they told me that because I did not touch the window, they were all rude and did not attend to me and did not delivered the order and I left indignant and without food Monday, February 19, 2024 at 10 amDo psychological tests before hiring people who work and attention to the public lasted more than 20 minutes waiting for an order that I pay by mobile order and when they were designated to serve me they told me that because I did not touch the window all rude she did do not attend to me and did not deliver the order and I retired outrageously and without food Monday, February 19, 2024 at 10 am
Went today at 3:30 and ordered a 50pc bucket of nuggets and got them lightening fast. Nuggets were fresh and everyone was so nice.
Atmosphere: 5
Food: 5
Service: 5
Don't even know why I bother with this place anymore. Every time I come here, I leave with disappointment. I ordered a pretzel baconator and got a regular bun instead. Also had the ghost pepper chicken sandwich with barely any toppings. The person at the window was nice but the cooks don't seem to know how to read an order. This location just keeps getting worse with every visit and I probably won't come back at this point.
Atmosphere: 2
Food: 2
Service: 2
Came through the drive thru and the cashier was very rude just saying what do you need. I asked her if she liked her job. She giggled then said what do you need. With her rude attitude I didn't order a thing a drove off.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chili
Restaurantji Recommends
Nothing has improved here. They updated the seating, but still terrible service on a not so busy day and time. The drink machine options were only 25% available and they don't fulfill orders correctly. That ain't no pretzel bun.Newly updated, but poorly managed. Almost all the drinks at the fountain were out of stock. Ordering was slow, getting the food was super slow.
Atmosphere: 1
Food: 1
Service: 1
Food was cold nasty and to
Food: 2
Service: 2
I think that it is a shame that all soda machines are down, only thing to drink is Signature lemonade and bottled water. Would have been fine because I like lemonade but, 75 cents extra with the combo and 40 cents more for bottle water. Not my fault stuff is down. And the lady at window super rude. Very disappointed.
Atmosphere: 1
Food: 2
Service: 1
At this particular location, I thought the beef on my burger was a bit dry. The location in Council Bluffs always has moist and juicy patties.
Atmosphere: 5
Food: 3
Service: 4
Had to go back 3 times before my order was made correctly. PJ or TJ said," what's wrong with the fry's, can't be anything wrong, they're fries". I had to tell her she wasn't even listening before I was able to add that the fries were not given back after the burger was replaced. So, they don't listen, they're quick to be defensive and there was still an attitude behind fixing the issue. Franchise won't last long