Wendy's
$ • Fast Food, Burgers
Hours:
12730 L St, Omaha
(402) 697-1133
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Wendy's Reviews
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No changing table. Dirty bathroom.
1045pm on a Saturday I pull into the parking lot. All lights are off including drive thru. I can see workers inside. Called the business number and worker answers stuttering about why the lights are off as if they’re closed when they’re open until 12. We have now waited 30 mins for our food I’m assuming bc they had to make everything from scratch bc they were thinking no one would come through with the lights off. Terrible service and terrible employees essentially...read full review
I waited 31 minutes in the drive thru line to get my food on my lunch break. After getting to the first window thinking I’d pay there, no one was there. I crept up a little and then heard “Ma’am you need to pay. You pay here. Were you just going to drive away?” Corinne was super rude. Maybe if Corinne was standing there waiting for me to hand her my debit card, it would’ve been clear that I payed at the first window. Maybe that was a factor in the 31 minute wait time...
Ratings
Menu
Hours
| Monday | 8AM - 12AM |
| Tuesday | 8AM - 12AM |
| Wednesday | 8AM - 12AM |
| Thursday | 8AM - 12AM |
| Friday | 8AM - 12AM |
| Saturday | 8AM - 12AM |
| Sunday | 8AM - 12AM |
People in Omaha Also Viewed
Wendy's is a popular spot, although it can be understaffed. The drive-thru service could be better; one customer had a bad experience with an unhygienic employee. However, the manager, Tonya, is friendly and helpful, ensuring that customers are satisfied. The Dreamiscle frosty was messy and served poorly, but after a call, Tonya offered a new one. Despite some issues, Wendy's customer service shines through and makes visitors want to return. Recent visits have shown that the overall cleanliness of the tables, counters, and bathrooms has been minimal, which can be disappointing. On a positive note, the staff, especially Dylan, has been doing an excellent job at the front counter, providing fast service and friendly interactions, even with long lines. The food is prepared quickly, and the frosty's are still delicious, though some customers feel the fries could use more salt. The restaurant is also kid-friendly, with staff being friendly to children. While closing early on menu items can be frustrating, the overall experience often remains positive, encouraging guests to come back.