Literally just went through the drive thru and no one answered at the menu. I waited a few minutes then reversed and tried again still no answer. I drove through to the window and saw an employee sitting on the counter on her phone. She even had a microphone on that’s meant for order taking. She jumped the second she saw me.
Atmosphere: 1
Service: 1
Cloud Strife
Over the last year of going to SSC DQ I have had several bad experiences I will share a few now as I am Done going there until they are under new management.1. They cannot seem to fix there speaker in the Drive thru so communication Is Clear.2. They have either gotten my order wrong or forgotten to give me something several times as if they just don't Care enough to Pay attention.3. I have drove all the way across Town several times just to find out they are not even open yet at 11:30am yet the sign says Open 11am used to be 10am.4. Half the time I have went at 11:30am-12:30pm They tell me the Kitchen is Closed.5. I have pulled up to the Drive thru several times and waited several minutes without any response from the speaker even after speaking up and trying to get there attention eventually had to pull up to the window and knock on it as they are not paying attention to that either and it's not because they are busy it's because they are on there Phones or Goofing off.Bottom line I will not be returning to the SSC location and I advise everyone else to do the same and not waste your time.
Atmosphere: 2
Food: 3
Service: 1
Anna M.
Bad service, gravy was powdery and cold. The fries were cold too. It was like pulling teeth to get some service to eat!
Gracelyn H.
the food was not that great. the gravy was cold and the powder was not mixed in. It was like pulling teeth to even order over all don't eat here my family was vary un satisfied. Do not eat here
Aaron Hilton (Thajoker)
20 minute wait to order and placed our order just to be told they only accept cash, and also the lobby was closed at 6:00pm on a Tuesday.
Atmosphere: 1
Food: 1
Service: 1
Mark M. Bridgman (Father Mark M. Bridgman)
I enjoyed the blizzard, but the inside dining was closed. Experience has shown that the inside is closed about half the time.
Atmosphere: 4
Food: 5
Service: 5
Acacia Benson
Hands down, one of the worst Dairy Queen's I've been to. Me and my sister just got lunch there and we order 2 burger combo meals. One was a cheeseburger and one was a bacon cheeseburger. We wait about 15 minutes and our order comes out. There is only one small bag. I look inside and there is one burger and a side of onion rings(which is the only thing they got right in our order), the burger is made wrong and we don't have my sister's entire meal(she paid $23 for the whole order). When she went to go tell them that they got our order wrong, the teen cashier asked if she still wanted it. of course, she paid for it.Once she finally told her it took another 10 minutes for the cashier to even ASK what was wrong with the order.We waited until they made it correctly and our lunch was still mediocre. My burger was cold and they barely had any sauce on it.
Atmosphere: 2
Food: 3
Shelby Christian
Took nearly ten minutes for ice cream cones, asked for one in a cup for our child. We got our slushy drink quickly, then a long wait for one cone, had to ask for the third item, the small vanilla with a cup and the multiple teenagers just stared at us when we asked for our final item. No cup. We understand mistakes happen but don’t make us feel like the idiots for asking for what we paid for. Awful service.
Raquel Oatman
Went to grab a couple hotdogs and slushie drinks for my kids and waited in-line at the drive thru for almost 25 minutes. When I ordered, I seen there was a 2 for $5 deal for chili dogs, hamburgers and fries and pretzels. I asked if they could get me 2 hot dogs with out the chili for the $5 deal. They said yes. I then went ahead and ordered the two small Misty slushies and a hamburger as well as a pretzel for the 2 for $5. I went to the window and waited another 30 minutes because I only received 1 hotdog, 1 hamburger and 1 pretzel. They came back to the window when they seen I wasn't leaving and I said I was missing items. They gave me the slushies and closed the window. I waited again until someone came back and asked what did I need. I said well I only received 3 food items when I paid for the 2 for $5 for 2 hot dogs and 1 hamburger and 1 pretzel. The kid said ok so you got extra food then? I said no. I'm sorry is there a manager that I can talk to please? Another employee came to the window and asked what the problem was. I said well I only received 3 food items when I paid 2 x for the 2 for $5 deal. I am missing a hot dog. The employee looked at me as if I had 3 heads. She said I don't understand what the issue is......Basic math here.......I said never mind. I have been in line now for a total of 40 minutes and there's a long line. The manager on shift said oh ok and handed me the receipt. I left and over paid for 4 food items. Only received 3. I was also charged for an additional hamburger that I never ordered and never received.I will not be back.
The girls that were working. They were not listening to the order and made it completely wrong. Even after saying the rider to her 3 times.
Atmosphere: 3
Food: 5
Service: 1
Kilby Tran
Long drive through for food that’s not even that fresh
Logan Hogan
Waited at the order line for drive through for 10 minutes never took my order. Drove up to the window all the employee’s were on their
Atmosphere: 1
Food: 1
Service: 1
Joshua Chamberlain
It took an extra long time to get our order but the ice cream hit the spot.
Atmosphere: 3
Food: 4
Service: 3
Sandy Smith
Stood in line for awhile only to find out they couldnt make any meals. Only serve ice cream. So we left.The other day, they werent even open.And before that, the chicken strips were way overcooked.Used to be a good place to go, but not anymore.
8pm Friday night and closed
Literally just went through the drive thru and no one answered at the menu. I waited a few minutes then reversed and tried again still no answer. I drove through to the window and saw an employee sitting on the counter on her phone. She even had a microphone on that’s meant for order taking. She jumped the second she saw me.
Atmosphere: 1
Service: 1
Over the last year of going to SSC DQ I have had several bad experiences I will share a few now as I am Done going there until they are under new management.1. They cannot seem to fix there speaker in the Drive thru so communication Is Clear.2. They have either gotten my order wrong or forgotten to give me something several times as if they just don't Care enough to Pay attention.3. I have drove all the way across Town several times just to find out they are not even open yet at 11:30am yet the sign says Open 11am used to be 10am.4. Half the time I have went at 11:30am-12:30pm They tell me the Kitchen is Closed.5. I have pulled up to the Drive thru several times and waited several minutes without any response from the speaker even after speaking up and trying to get there attention eventually had to pull up to the window and knock on it as they are not paying attention to that either and it's not because they are busy it's because they are on there Phones or Goofing off.Bottom line I will not be returning to the SSC location and I advise everyone else to do the same and not waste your time.
Atmosphere: 2
Food: 3
Service: 1
Bad service, gravy was powdery and cold. The fries were cold too. It was like pulling teeth to get some service to eat!
the food was not that great. the gravy was cold and the powder was not mixed in. It was like pulling teeth to even order over all don't eat here my family was vary un satisfied. Do not eat here
20 minute wait to order and placed our order just to be told they only accept cash, and also the lobby was closed at 6:00pm on a Tuesday.
Atmosphere: 1
Food: 1
Service: 1
I enjoyed the blizzard, but the inside dining was closed. Experience has shown that the inside is closed about half the time.
Atmosphere: 4
Food: 5
Service: 5
Hands down, one of the worst Dairy Queen's I've been to. Me and my sister just got lunch there and we order 2 burger combo meals. One was a cheeseburger and one was a bacon cheeseburger. We wait about 15 minutes and our order comes out. There is only one small bag. I look inside and there is one burger and a side of onion rings(which is the only thing they got right in our order), the burger is made wrong and we don't have my sister's entire meal(she paid $23 for the whole order). When she went to go tell them that they got our order wrong, the teen cashier asked if she still wanted it. of course, she paid for it.Once she finally told her it took another 10 minutes for the cashier to even ASK what was wrong with the order.We waited until they made it correctly and our lunch was still mediocre. My burger was cold and they barely had any sauce on it.
Atmosphere: 2
Food: 3
Took nearly ten minutes for ice cream cones, asked for one in a cup for our child. We got our slushy drink quickly, then a long wait for one cone, had to ask for the third item, the small vanilla with a cup and the multiple teenagers just stared at us when we asked for our final item. No cup. We understand mistakes happen but don’t make us feel like the idiots for asking for what we paid for. Awful service.
Went to grab a couple hotdogs and slushie drinks for my kids and waited in-line at the drive thru for almost 25 minutes. When I ordered, I seen there was a 2 for $5 deal for chili dogs, hamburgers and fries and pretzels. I asked if they could get me 2 hot dogs with out the chili for the $5 deal. They said yes. I then went ahead and ordered the two small Misty slushies and a hamburger as well as a pretzel for the 2 for $5. I went to the window and waited another 30 minutes because I only received 1 hotdog, 1 hamburger and 1 pretzel. They came back to the window when they seen I wasn't leaving and I said I was missing items. They gave me the slushies and closed the window. I waited again until someone came back and asked what did I need. I said well I only received 3 food items when I paid for the 2 for $5 for 2 hot dogs and 1 hamburger and 1 pretzel. The kid said ok so you got extra food then? I said no. I'm sorry is there a manager that I can talk to please? Another employee came to the window and asked what the problem was. I said well I only received 3 food items when I paid 2 x for the 2 for $5 deal. I am missing a hot dog. The employee looked at me as if I had 3 heads. She said I don't understand what the issue is......Basic math here.......I said never mind. I have been in line now for a total of 40 minutes and there's a long line. The manager on shift said oh ok and handed me the receipt. I left and over paid for 4 food items. Only received 3. I was also charged for an additional hamburger that I never ordered and never received.I will not be back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The girls that were working. They were not listening to the order and made it completely wrong. Even after saying the rider to her 3 times.
Atmosphere: 3
Food: 5
Service: 1
Long drive through for food that’s not even that fresh
Waited at the order line for drive through for 10 minutes never took my order. Drove up to the window all the employee’s were on their
Atmosphere: 1
Food: 1
Service: 1
It took an extra long time to get our order but the ice cream hit the spot.
Atmosphere: 3
Food: 4
Service: 3
Stood in line for awhile only to find out they couldnt make any meals. Only serve ice cream. So we left.The other day, they werent even open.And before that, the chicken strips were way overcooked.Used to be a good place to go, but not anymore.