Subway

85 State Rte 101 A, Amherst
(603) 672-6500

Recent Reviews

Yura

must work until 10, I arrived at 9, they already closed the

Service: 1

Donna Bevis

I observed the employee out front walk away from the counter and go to the fridge...I think? Apparently he did not feel a glove change was appropriate. He returned and continued with the same pair of gloves... I have done this line of work for quite a while... Glove changes and Handwashing is Essential in this line of work!

Atmosphere: 3

Food: 3

Service: 1

brebello100

I am here at 7:19 PM and they are closed. Drove all the way here.

Service: 1

Jeff Varszegi

My order was shorted some items and the sandwiches weren't made correctly. When I called to ask for the missing items, the person answering was rude (I was quite polite), then hung up on me. Calling back, my calls were ignored.

Atmosphere: 1

Food: 1

Service: 1

Kelly Myers

I ordered take out through the website on 8/12. I received a call that they could not fulfill order because they didn't have egg and told by the employee to call the 800 number for a refund. Come to find out there is not a 800 number and the store has the ability to refund. I still have not received my money back or a phone call from the manager where I left a message. This place is poorly run and now I am out almost $30 because they do not care about customer service. There is no corporate number to call and the emailed complaints are useless.Just want to update that over a week has gone by and I have had zero response from the store. I can't even speak to a live person at the restaurant. Corporate followed up and after I provided them the info they requested, I have not heard back. Will never order from this store again.

Service: 1

Caella F.

This was by far the nicest subway experience I have had in a very long time!! I typically order online to avoid dealing with the store but I did not plan ahead so I walked in. The employees were extremely friendly, attentive, and made sure to greet every single customer that walked in, even if just grabbing an item off the to go shelf. They made polite conversation while making mobile orders with the people waiting to order and were good about keeping them updated about their turn in line. It was clearly a very busy time as there were two people ahead of me, and five walked in after. They were slamming out mobile orders between the walk ins and never got frustrated or annoyed or if they were they never showed it. The store was clean, and I wasn't grossed out about the look of the food sitting behind the glass. This location deserves props!! Especially what sounded like the new manager, directing the other employee with intention and ensure everything went at a nice, smooth pace.

Leon Amaya

Best subway ever.Also, Gabbi is the best. Sweet, adorable, and the cutest voice ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Italian

Chels _Gren

The employees at this place really give subway a bad name. I used to work for subway myself and if you don't like customer service, why take the job? Every time I have come here the girl yells at the employees out back from the front, slams stuff, says "what do you want?" To the customers and when she cashes you out she doesn't say anything and walks away from the register leaving the customer unsure if they are done. She is incredibly rude,sloppy and miserable. Who is manager here? Why on earth would they hire such miserable staff? They really need a clean slate.

Caitlyn Ronan

I've came here too much and they still end up making my sub wrong. I wish Subway didn't change things. I miss the old way. I understand prices are going up, but $12 for a foot long now? That is ridiculous. So we pay for the person to walk while making the sub now? I don't think I'll be back at this one. I got a sub the other day, I told the person how I wanted it, I talked slow, and he still ended up doing it wrong. I have such a simple sub, I could make it blind folded. I'm sorry, this store needs to close or have new employees.

Paul D

Please, please don’t eat here. We went as a family of 5 to eat here and it was a dumpster fire. The lady behind the counter wouldn’t stop talking to other people and make our food and when she did, she was swearing in front of my kids about how she was alone the whole day. Acted like we weren’t even there. She forgot a sandwich in the toaster which was a blackened mess by the time she realized it. She was so miserable she decided to close the store after we ate at 530, store is supposed to be open until at least 9. She turned away multiple people. The food she managed to make was made terrible. I’m not sure how this places stays open. STAY AWAY at all costs!!!

G A

Got order wrong and treated us horribly.

Nick Canzano

I placed an online order 30 minutes prior to going to the store and I got there and she didn’t make the subs and when I asked, she continued to try and help other customers when I already was first in line, and already paid. She then gave me an attitude basically saying it wasn’t her fault when In fact she’s just too slow to realize.

Chad

WARNINGThis is not an active public transit station!It's just a sub shop of some kind. Food looks good tho.

Drarne Pelto

I came here thinking it was open at 845 and it was closed I talked to one of the ladies they said if it is not busy they close early now I am beyond upset.

Service: 1

Angi Archambeault

Asked egg and cheese said they did not have eggs. Got a 6 inch provolone and roast beef and potato chips $10.00. Seriously???????? ?

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