The food has always tasted good, the coffee is hit or miss. More hit than miss, but I feel like it's a roll of dice if the same coffee I order every time tastes the same or even similar to other previous orders. Mobile orders are usually done very quickly though.
Atmosphere: 5
Food: 4
Service: 5
Angela Kelley
The culture of Dunkin' is alive and well and we are all here for it. The thing about Dunkin' is that you almost expect it to be a hot mess at this point. You pull up AS IF you're about to witness a dumpster fire... inside the lobby... surrounded by a gang of raccoons roasting munchkins. There just isn't much that can disappoint you when you're expectations are already so depressingly low, ya know? More than likely, you need a caffeine fix, so you don't care if the line is 27 cars long, if the person taking your order is rude, or if the menu has water damage so badly that you can only read half the items. You already know what you want and you will wait to get it because, let's face it, you're already late for wherever you're going next. The kicker is that literally no one will care that you're late when they see you walk in with your Dunkin' cup. We've all just accepted that this is part of our reality now. Dunkin' people are built different and we all know and love this fact. We want to be a part of that demographic, even if just for a few moments, as we make our way through the sketchy, back-alley drive-through at 7:64 AM, during a snow storm, to get a large iced-coffee so we can survive that 8AM meeting.
Atmosphere: 3
Food: 3
Service: 3
Amy Johnson
Just setting out on a long trip to Texas and these were the best coffees we've gotten from dunkin's in a long time!
Atmosphere: 5
Food: 5
Service: 5
Peter Lott
Second time I've got to work only to find out it's the wrong Bagel for my sausage and egg sandwich. Who would have a raisin, sausage and egg bagel. I ordered a
Food: 1
Service: 2
Recommended dishes: Sausage Egg and Cheese
Ian Doyon
Gotta love Dunkin, I mean the country runs on it right!? I prefer the Dunkin on Charlestown Rd. The one on Washington Ave. Is always busy especially in the morning's. Check it out!
Atmosphere: 5
Food: 5
Service: 4
Allyson Erickson
Their incompetence is staggering. Don't even try the drive thru unless you have about 45 minutes to wait for a bagel and a drink.
Atmosphere: 1
Food: 2
Service: 1
April Ingram
The drive through was about 10+ cars long so I went inside to order while on my way to drop my daughter at the amtrack train on Saturday, late morning. There was no line inside. I stood at the counter for at least ten mins while the 4 employees stood there chatting about someone that should retire. They didn't open the drive through window or take any orders while I was in there. It took that long for anyone to acknowledge me. They said we'll be right with you ,then continued on with their conversation. I left at that point. It was absolutely ridiculous. Don't go to Claremont Dunks!
Atmosphere: 1
Service: 1
brenden dwinell
horrible took years to even get to order then my bacon egg and cheese had the plastic on the cheese still, i did not order plastic on my sandwich , just do better . thank
Disgusting, I found hair in my, donut, coffee, and hash browns. Service is
Atmosphere: 3
Food: 1
Service: 2
Restaurant Reviews
Confused because this location has the worst drive thru lane. With a gate blocking off the only exit space, so if you’re stuck in line and late for work, oh well! There’s no getting out of this line. The very narrow line wraps around, very inconvenient for those who change their mind halfway through. If you order ahead wanting to skip the line because it’s almost in the street, and you ordered 20 minutes ago, the lines not moving, you decide to go inside and grab it yourself, no one talks to you. They ignore you even when you ask about your order, as if it’s inconvenient for them… I, for sure can never get enough of melted, watered down coffee ?
Atmosphere: 1
Food: 2
Service: 2
Heidi Hathaway
Always pleasant and friendly. Appreciate feeling like they are happy to take an order, and they REMEMBER NAPKINS!!! without being asked!!Well done Lania and team.I asked for her name :)
Atmosphere: 5
Food: 5
Service: 5
J.E. Knowlton
Always nice to my husky, and the staff work hard, even when short staffed to keep up with the orders and rude customers dont make the job easy. I've always appreciated my local dunks, one recommendation I would make is a limitation on number of drive through orders, large orders only accepted walk in or through the app but no more than 4 items ordered in drive through. When someone is ordering a large quantity, there is no way to leave the drive-through to come inside to avoid waiting behind someone being inconsiderate and taking 10-15 minutes to order. It would also give you advanced warning of a large order and not back up the drive thru line for long periods of time. Appreciate you all, love this locations hard work and effort!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Cheese, Wake-Up Wrap - Bacon Egg and Cheese, Sourdough Breakfast Sandwich
Sean
Rude employees who can barely get drinks right. Line barely moves, expect to spend ~15 minutes waiting. The Dunkin on Charlestown Rd is much, much better. Don’t bother with this one.Also, letting employees smoke cigarettes 10 feet away from the ordering speaker completely unobscured is probably the trashiest thing I’ve ever seen at a Dunkin’ Donuts
They forgot to take the plastic off my cheese
Atmosphere: 4
Food: 2
Service: 4
The food has always tasted good, the coffee is hit or miss. More hit than miss, but I feel like it's a roll of dice if the same coffee I order every time tastes the same or even similar to other previous orders. Mobile orders are usually done very quickly though.
Atmosphere: 5
Food: 4
Service: 5
The culture of Dunkin' is alive and well and we are all here for it. The thing about Dunkin' is that you almost expect it to be a hot mess at this point. You pull up AS IF you're about to witness a dumpster fire... inside the lobby... surrounded by a gang of raccoons roasting munchkins. There just isn't much that can disappoint you when you're expectations are already so depressingly low, ya know? More than likely, you need a caffeine fix, so you don't care if the line is 27 cars long, if the person taking your order is rude, or if the menu has water damage so badly that you can only read half the items. You already know what you want and you will wait to get it because, let's face it, you're already late for wherever you're going next. The kicker is that literally no one will care that you're late when they see you walk in with your Dunkin' cup. We've all just accepted that this is part of our reality now. Dunkin' people are built different and we all know and love this fact. We want to be a part of that demographic, even if just for a few moments, as we make our way through the sketchy, back-alley drive-through at 7:64 AM, during a snow storm, to get a large iced-coffee so we can survive that 8AM meeting.
Atmosphere: 3
Food: 3
Service: 3
Just setting out on a long trip to Texas and these were the best coffees we've gotten from dunkin's in a long time!
Atmosphere: 5
Food: 5
Service: 5
Second time I've got to work only to find out it's the wrong Bagel for my sausage and egg sandwich. Who would have a raisin, sausage and egg bagel. I ordered a
Food: 1
Service: 2
Recommended dishes: Sausage Egg and Cheese
Gotta love Dunkin, I mean the country runs on it right!? I prefer the Dunkin on Charlestown Rd. The one on Washington Ave. Is always busy especially in the morning's. Check it out!
Atmosphere: 5
Food: 5
Service: 4
Their incompetence is staggering. Don't even try the drive thru unless you have about 45 minutes to wait for a bagel and a drink.
Atmosphere: 1
Food: 2
Service: 1
The drive through was about 10+ cars long so I went inside to order while on my way to drop my daughter at the amtrack train on Saturday, late morning. There was no line inside. I stood at the counter for at least ten mins while the 4 employees stood there chatting about someone that should retire. They didn't open the drive through window or take any orders while I was in there. It took that long for anyone to acknowledge me. They said we'll be right with you ,then continued on with their conversation. I left at that point. It was absolutely ridiculous. Don't go to Claremont Dunks!
Atmosphere: 1
Service: 1
horrible took years to even get to order then my bacon egg and cheese had the plastic on the cheese still, i did not order plastic on my sandwich , just do better . thank
Atmosphere: 1
Food: 1
Service: 1
I've never had a problem at this Dunkins
Restaurantji Recommends
Disgusting, I found hair in my, donut, coffee, and hash browns. Service is
Atmosphere: 3
Food: 1
Service: 2
Confused because this location has the worst drive thru lane. With a gate blocking off the only exit space, so if you’re stuck in line and late for work, oh well! There’s no getting out of this line. The very narrow line wraps around, very inconvenient for those who change their mind halfway through. If you order ahead wanting to skip the line because it’s almost in the street, and you ordered 20 minutes ago, the lines not moving, you decide to go inside and grab it yourself, no one talks to you. They ignore you even when you ask about your order, as if it’s inconvenient for them… I, for sure can never get enough of melted, watered down coffee ?
Atmosphere: 1
Food: 2
Service: 2
Always pleasant and friendly. Appreciate feeling like they are happy to take an order, and they REMEMBER NAPKINS!!! without being asked!!Well done Lania and team.I asked for her name :)
Atmosphere: 5
Food: 5
Service: 5
Always nice to my husky, and the staff work hard, even when short staffed to keep up with the orders and rude customers dont make the job easy. I've always appreciated my local dunks, one recommendation I would make is a limitation on number of drive through orders, large orders only accepted walk in or through the app but no more than 4 items ordered in drive through. When someone is ordering a large quantity, there is no way to leave the drive-through to come inside to avoid waiting behind someone being inconsiderate and taking 10-15 minutes to order. It would also give you advanced warning of a large order and not back up the drive thru line for long periods of time. Appreciate you all, love this locations hard work and effort!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Cheese, Wake-Up Wrap - Bacon Egg and Cheese, Sourdough Breakfast Sandwich
Rude employees who can barely get drinks right. Line barely moves, expect to spend ~15 minutes waiting. The Dunkin on Charlestown Rd is much, much better. Don’t bother with this one.Also, letting employees smoke cigarettes 10 feet away from the ordering speaker completely unobscured is probably the trashiest thing I’ve ever seen at a Dunkin’ Donuts
Atmosphere: 1
Food: 3
Service: 1