Dunkin'
148 Charlestown Rd, Claremont
(603) 287-8373
Recent Reviews
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Took forever to get the wrong thing to have to wait agin. You'll spend 30min to get a cup of hot coffee
Atmosphere: 1
Food: 1
Service: 1
Staff is great! They are on top of it to the best of their abilities, even though they are under staffed and not enough machines to make the drinks. They make it work!
Atmosphere: 5
Food: 5
Service: 5
This location has a major issue with the management and that old lady that can never ring the correct coffee in maybe take her from the order taking and move her to just making the drinks if you can’t train her
It sucks
Atmosphere: 1
Food: 1
Service: 1
Very unpleasant experience almost every time I have ever stopped here. Manager is always out front on her phone vaping while she leaves people that are incapable of doing there job efficiently or correctly to struggle. More times than not, I have to have my coffee remade and I am consistently charged 2 different amounts for the same coffee. Get it together guys or hire a manager who actually trains and manages her employees.
Atmosphere: 1
Food: 1
Service: 1
they didn’t have my croissant ready after they lied to me
The past couple times I have been, Ive had to wait forever for my mobile order (1 iced coffee). Today, I go in and there are literally several receipts hooked to the printer untouched. Nobody apparently was filling mobile orders. I waited 20 minutes and had to ask about my order which again was one item. I just had to do this exact thing back in January. Used to be the best Dunkin location many years ago, now it’s the worst. The drinks do not even taste good anymore.
I would like to ask the management, should we not be doing mobile orders? Because every time I do one, it takes forever to get my order.
What can I say? Here’s another review of Dunkin’ Donuts. I can’t say for certain what it feels like inside the lobby of this particular location since I’ve never actually been inside. The drive-through service is hit or miss, and quite often, their coffee is below par—it tends to taste rather burnt. Other than that, it’s the same experience you’d expect from Dunkin’ Donuts. I find myself repeating myself a lot at this locations drive thru speaker and servers don't quite getit exact.
Kid-friendliness: Family environment
Wheelchair accessibility: Easy access.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Caramel Iced Macchiato, Dunkin' Refreshers, Dunkin' Lemonade Refreshers, Bagels, Sausage Egg and Cheese, Iced Dunkalatte, Sweet Black Pepper Bacon Breakfast Sandwich, Wake-Up Wrap - Sweet Black Pepper Bacon, Ham & Swiss Pretzel Sliders, Chicken Bacon Croissant Stuffer, Hash Browns
My only complaint really is that sitting in there in the middle of winter ans I have to be bundle up because it is freezing in there.
Atmosphere: 1
Food: 4
Service: 4
Great place to get a yummy drink and workers are friendly 😊
Parking: Drive through busy but usually goes fast
Kid-friendliness: Very friendly 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Refreshers
Restaurantji Recommends
insanely slow, worker didnt care about our order, they only made one of two drinks in 45 minutes, the drink tasted awful.
Atmosphere: 2
Food: 2
Service: 1
This place is horrible. Not only are the staff insanely incompetent besides Trina. She's the best. But the rest are absolutely incompetent and rude as he'll. Who puts frosted donuts on top of each other then gives the customer an attitude. Go take a shower then try your attitude again. This place is horrendous. And needs to be shut down
Atmosphere: 1
Food: 1
Service: 1
They are complaining what I ordered because I ordered for a couple people and were so rude and snippy and thought I was gone and talk a lot of crap about me which isn’t okay worst Dunkin in
Atmosphere: 1
Food: 3
Service: 1
Coffee tasted old and burnt
Employees are nice
Atmosphere: 3
Food: 3
Service: 5
This Dunkin donuts is huge. I didn't go in my hubby did and got his coffee
Atmosphere: 5
Food: 5
Service: 5
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