Domino's Pizza in Concord

“We ordered a pizza to be delivered. After an hour of not receiving the pizza, we called to see where it was. When I called the phone, conveniently was disconnected twice on me. Then we tried from another phone and somebody answered. We were told that they left our pizza on the steps. There was never knock on the door or anything letting us know that they were here. We tipped them well. I am very disappointed in the service. We ordered a lot and won’t be again.

Update: I received a call back from Domino’s this evening and they did apologize. They also refunded my money and gave me a credit as well. I appreciate them acknowledging this and making it right. We have never had problems in the past. This was the only time we had ever had a problem. We will certainly be using them again.“

“Had a wonderful interaction between the dominoes employees today. One of them called me, boss! How cool is that and I got one of the friendly smiles from the gentleman making pizzas in the back. I really like this Domino’s food is not bad but the people make it better.“