Everyone in this store needs to be re trained right down the AGM and the GM. They never mix my coffee well today I went in and I just wanted one of the long metal spoons to do it myself. An employee took it back and she was lovely the AGM told her the syrup is just gonna go back to the bottom anyways. Well it didn't and I've been gone over 20 minutes the fact the AMG is telling employees they don't have to mix coffee is ridiculous. Bacon is always uncooked there like the take it right out the fridge and that it. This place gives all dunkins a bad name.
Atmosphere: 1
Food: 1
Service: 1
Stephen G.
this has to be the worst slowest rudest Dunkin' Donuts in all New England. consistently getting orders wrong with super long wait times an just rude staff. the worst part is it's not just them having a bad day it's the same thing day in an day out just a horrible DD for custome service I strongly recommend not going to this DD but if you do remember this review an you will understand what I'm sayin. good luck. an this is for the DD at 50 birch st Derry nh
kassy c
the staff members here are terrible especially the young ladies, they seem to have no clue what they are doing i don’t even understand how they got hired. they have no respect or customer service skills whatsoever. i did not have a good experience here at all the girls seem to not take their jobs seriously and tend to mock others, talk bad on customers and disrespect them too instead of being kindly greeted into the store.
Kim Marion
Why is it these people get paid alot more now and the quality of there drinks have gone down! I have went there 3 times and ask for a signature drink with the whip cream and all that good stuff I pay extra for and then they hand it to you with no whip cream no sprinkley good stuff you pay for plus I even tip 5 $ and still have to ask them where is my whip cream or my sprinkley good stuff nothing and and am getting really sick and tired ? of not getting what I paid for unbelievable!
Janelle Perkins
This location is horrible. They are rude and have no customer service training. I will no longer be coming to this location. From extremely vulgar language, yelling at us, and belittling us, the treatment is uncalled for. We tried to give them the benefit of the doubt, but enough is enough!! Three strikes and.... YOU ARE OUT!!!!!! I will also be contacting the GM or franchise owner to put in a formal complaint. There is no reason in this day and age that this should be going on.
LeeAnn Estabrook
Dunkin Donuts takes no responsibility for the absurd amount of tons upon tons of plastic non bio degradable trash the sell making plenty of profit with out any care for the trash that's killing or planet yummy right!! Plus ntm the Coffee isn't really great it tastes watery plus it's 1000 degrees with mega sugary calories it's bad for our bodies n planet. The pollution Dunkin Donuts puts into or landfills,rivers then oceans is absurd. They NEED to take responsibility for the products they sell making trillions but at the cost of the health of our planet. The generic stuff I make at home taste better. It is possible to get this company to make changes by using more earth friendly products that do exist plus not pass on cost to customers they make enough. Please contact ur local store speak to head quarters. A one wk boycott by their customers would b the pressure needed to have them making changes with a quickness. Demand this and other co. That take our money & kill our planet take ownership of the pollution no we make they make they make the plastic products don't fall for the BS recycling is only the customers responsibility. It's not.
5 angles
time to pull it together and embrace the future with OPEN DOORS folks.you can't just close the store whenever you are feeling scared. wake up.
L
Dunkin Donuts takes no responsibility for the absurd amount of tons upon tons of plastic non bio degradable trash the sell making plenty of profit with out any care for the trash that's killing or planet yummy right!! Plus ntm the Coffee isn't really great it tastes watery plus it's 1000 degrees with mega sugary calories it's bad for our bodies n planet. The pollution Dunkin Donuts puts into or landfills,rivers then oceans is absurd. They NEED to take responsibility for the products they sell making trillions but at the cost of the health of our planet. The generic stuff I make at home taste better. It is possible to get this company to make changes by using more earth friendly products that do exist plus not pass on cost to customers they make enough. Please contact ur local store speak to head quarters. A one wk boycott by their customers would b the pressure needed to have them making changes with a quickness. Demand this and other co. That take our money & kill our planet take ownership of the pollution no we make they make they make the plastic products don't fall for the BS recycling is only the customers responsibility. It's not.
Sheila Rowe
Awesome customer service not my usual dunkins but they treated me like a regular
This place is always on point and quick thanks to the staff!!!!
Satan’s Lady 666
The staff is rude beyond words and doesn’t get a single order right. Apparently it’s common courtesy to be rude to customers and coworkers at this dunks... never coming back here again, the atmosphere here is anything but friendly. All you can hear inside the store and in the drive through is employees yelling at one another and being rude. The fact that they harass anyone that respectfully leaves a job there is appalling and horrible. This place is over all very unwelcoming and very disrespectful...
Donald Morrison
Dunkin is Dunkin. Drive thur can take close to 15 mins. High turnover on staff
subzerobyrd 93
I always order my coffee with oatmilk and half the time I get cream in my coffee you can clearly tell its cream and they didn't bother to remake it . apparantly I'm paying for my order to be ignored.
Just not what Dunkin donuts
Atmosphere: 2
Food: 2
Service: 2
Everyone in this store needs to be re trained right down the AGM and the GM. They never mix my coffee well today I went in and I just wanted one of the long metal spoons to do it myself. An employee took it back and she was lovely the AGM told her the syrup is just gonna go back to the bottom anyways. Well it didn't and I've been gone over 20 minutes the fact the AMG is telling employees they don't have to mix coffee is ridiculous. Bacon is always uncooked there like the take it right out the fridge and that it. This place gives all dunkins a bad name.
Atmosphere: 1
Food: 1
Service: 1
this has to be the worst slowest rudest Dunkin' Donuts in all New England. consistently getting orders wrong with super long wait times an just rude staff. the worst part is it's not just them having a bad day it's the same thing day in an day out just a horrible DD for custome service I strongly recommend not going to this DD but if you do remember this review an you will understand what I'm sayin. good luck. an this is for the DD at 50 birch st Derry nh
the staff members here are terrible especially the young ladies, they seem to have no clue what they are doing i don’t even understand how they got hired. they have no respect or customer service skills whatsoever. i did not have a good experience here at all the girls seem to not take their jobs seriously and tend to mock others, talk bad on customers and disrespect them too instead of being kindly greeted into the store.
Why is it these people get paid alot more now and the quality of there drinks have gone down! I have went there 3 times and ask for a signature drink with the whip cream and all that good stuff I pay extra for and then they hand it to you with no whip cream no sprinkley good stuff you pay for plus I even tip 5 $ and still have to ask them where is my whip cream or my sprinkley good stuff nothing and and am getting really sick and tired ? of not getting what I paid for unbelievable!
This location is horrible. They are rude and have no customer service training. I will no longer be coming to this location. From extremely vulgar language, yelling at us, and belittling us, the treatment is uncalled for. We tried to give them the benefit of the doubt, but enough is enough!! Three strikes and.... YOU ARE OUT!!!!!! I will also be contacting the GM or franchise owner to put in a formal complaint. There is no reason in this day and age that this should be going on.
Dunkin Donuts takes no responsibility for the absurd amount of tons upon tons of plastic non bio degradable trash the sell making plenty of profit with out any care for the trash that's killing or planet yummy right!! Plus ntm the Coffee isn't really great it tastes watery plus it's 1000 degrees with mega sugary calories it's bad for our bodies n planet. The pollution Dunkin Donuts puts into or landfills,rivers then oceans is absurd. They NEED to take responsibility for the products they sell making trillions but at the cost of the health of our planet. The generic stuff I make at home taste better. It is possible to get this company to make changes by using more earth friendly products that do exist plus not pass on cost to customers they make enough. Please contact ur local store speak to head quarters. A one wk boycott by their customers would b the pressure needed to have them making changes with a quickness. Demand this and other co. That take our money & kill our planet take ownership of the pollution no we make they make they make the plastic products don't fall for the BS recycling is only the customers responsibility. It's not.
time to pull it together and embrace the future with OPEN DOORS folks.you can't just close the store whenever you are feeling scared. wake up.
Dunkin Donuts takes no responsibility for the absurd amount of tons upon tons of plastic non bio degradable trash the sell making plenty of profit with out any care for the trash that's killing or planet yummy right!! Plus ntm the Coffee isn't really great it tastes watery plus it's 1000 degrees with mega sugary calories it's bad for our bodies n planet. The pollution Dunkin Donuts puts into or landfills,rivers then oceans is absurd. They NEED to take responsibility for the products they sell making trillions but at the cost of the health of our planet. The generic stuff I make at home taste better. It is possible to get this company to make changes by using more earth friendly products that do exist plus not pass on cost to customers they make enough. Please contact ur local store speak to head quarters. A one wk boycott by their customers would b the pressure needed to have them making changes with a quickness. Demand this and other co. That take our money & kill our planet take ownership of the pollution no we make they make they make the plastic products don't fall for the BS recycling is only the customers responsibility. It's not.
Awesome customer service not my usual dunkins but they treated me like a regular
Restaurantji Recommends
America becomes overweight at DUNKINS
This place is always on point and quick thanks to the staff!!!!
The staff is rude beyond words and doesn’t get a single order right. Apparently it’s common courtesy to be rude to customers and coworkers at this dunks... never coming back here again, the atmosphere here is anything but friendly. All you can hear inside the store and in the drive through is employees yelling at one another and being rude. The fact that they harass anyone that respectfully leaves a job there is appalling and horrible. This place is over all very unwelcoming and very disrespectful...
Dunkin is Dunkin. Drive thur can take close to 15 mins. High turnover on staff
I always order my coffee with oatmilk and half the time I get cream in my coffee you can clearly tell its cream and they didn't bother to remake it . apparantly I'm paying for my order to be ignored.