Exceeding slow and inept service. Substitutions without telling you and a laizze faire staff and management attitude about tending to the customer. Save yourself the aggravation and go to another store.
Service: 1
Michael Spead
Service is ok. Depends on the time of day. They get rid of food early, night crew if they feel like making it is generally bare minimum or made wrong. For example bought a $5+ breakfast sandwich and got 1 pc of bacon. Croissant and bacon both not heated. Gad the egg was.
Atmosphere: 4
Food: 4
Service: 4
Jaden Merrill-Klopman
Girl took my order and then i waited in the drive through line for 20 minutes and saw no one inside.
Service: 1
Mark D.
Forcing customers (who may NOT be tech savvy) to use the kiosk, while standing behind the counter doing nothing, is NOT a good look for Dunks...
Atmosphere: 1
Food: 2
Service: 1
Courtney S
It’s 7:25 and this Dunkin’ doesn’t close until 8PM and we were told they couldn’t make us any food because they’re “in the process of closing up for the night.” Thank you :)
Atmosphere: 1
Food: 1
Service: 1
Wendell Ellsworth
Great customer service by every one
Atmosphere: 5
Food: 5
Service: 5
Veronica Parks
On the slower side for service but I won't complain because the order is right 90% of the time.
Atmosphere: 4
Food: 4
Service: 3
Aj G.
How you manage to mess up a simple coffee when there's nobody else in line and Noone in store to wait on is baffling. The employees need to shut up about their personal business and pay attention to what they are making. Pathetic yall cant get a simple butter pecan regular right.
Atmosphere: 1
Food: 1
Service: 1
Andrew Reisman
This store in the last 5 years has gone from bad to worse. Management is horrible to say the least, the manager spends all her time sitting in the office instead of helping during rushes, and the employees here don't work together there is zero coordination at all. And the girls arguing out loud in front of everyone every time you go in is baffling. Don't go here.
Timothy Mears
If you don’t want people to order in-person inside the store, just close the lobby. Employees blaring music and chatting amongst themselves about topics unrelated to work all the while I order from a kiosk and get ignored. Poor management at this location, no doubt.
The place is loaded with flys and the manager say they try to do something about. And walked away. Maybe call pest control 🤔
Atmosphere: 1
Food: 1
Service: 1
Janessa Dinsmore
This dunks service was extremely rude!!!! Over the intercom while another employee laughed obnoxiously at there rude responses. Extremely disrespectful.
Service: 1
Paul Rondeau
People call out not open on time
Mama B
8/26/25 4pm two girls were working. Usually, every time I order here, everyone is so sweet and nice but today I ordered from a girl I could barely hear and didn’t confirm my order and as I got up to the window, I noticed that there was something wrong with my order granted it was on my part. I had asked for them to fix it apologized I wasn’t rude, and I was met with disgusting attitudes and laughing to which I am extremely frustrated and concerned that if they were that attitudinal right in front of me that they would do something to my drink. I probably will not be returning to this location because of those two girls.
Exceeding slow and inept service. Substitutions without telling you and a laizze faire staff and management attitude about tending to the customer. Save yourself the aggravation and go to another store.
Service: 1
Service is ok. Depends on the time of day. They get rid of food early, night crew if they feel like making it is generally bare minimum or made wrong. For example bought a $5+ breakfast sandwich and got 1 pc of bacon. Croissant and bacon both not heated. Gad the egg was.
Atmosphere: 4
Food: 4
Service: 4
Girl took my order and then i waited in the drive through line for 20 minutes and saw no one inside.
Service: 1
Forcing customers (who may NOT be tech savvy) to use the kiosk, while standing behind the counter doing nothing, is NOT a good look for Dunks...
Atmosphere: 1
Food: 2
Service: 1
It’s 7:25 and this Dunkin’ doesn’t close until 8PM and we were told they couldn’t make us any food because they’re “in the process of closing up for the night.”
Thank you :)
Atmosphere: 1
Food: 1
Service: 1
Great customer service by every one
Atmosphere: 5
Food: 5
Service: 5
On the slower side for service but I won't complain because the order is right 90% of the time.
Atmosphere: 4
Food: 4
Service: 3
How you manage to mess up a simple coffee when there's nobody else in line and Noone in store to wait on is baffling. The employees need to shut up about their personal business and pay attention to what they are making. Pathetic yall cant get a simple butter pecan regular right.
Atmosphere: 1
Food: 1
Service: 1
This store in the last 5 years has gone from bad to worse. Management is horrible to say the least, the manager spends all her time sitting in the office instead of helping during rushes, and the employees here don't work together there is zero coordination at all. And the girls arguing out loud in front of everyone every time you go in is baffling. Don't go here.
If you don’t want people to order in-person inside the store, just close the lobby. Employees blaring music and chatting amongst themselves about topics unrelated to work all the while I order from a kiosk and get ignored. Poor management at this location, no doubt.
Restaurantji Recommends
What can I say food is not good, just eatable
Atmosphere: 3
Food: 3
Service: 4
The place is loaded with flys and the manager say they try to do something about. And walked away. Maybe call pest control 🤔
Atmosphere: 1
Food: 1
Service: 1
This dunks service was extremely rude!!!! Over the intercom while another employee laughed obnoxiously at there rude responses. Extremely disrespectful.
Service: 1
People call out not open on time
8/26/25 4pm two girls were working. Usually, every time I order here, everyone is so sweet and nice but today I ordered from a girl I could barely hear and didn’t confirm my order and as I got up to the window, I noticed that there was something wrong with my order granted it was on my part. I had asked for them to fix it apologized I wasn’t rude, and I was met with disgusting attitudes and laughing to which I am extremely frustrated and concerned that if they were that attitudinal right in front of me that they would do something to my drink. I probably will not be returning to this location because of those two girls.
Food: 5
Service: 1
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