Tonight, I ordered a large pepperoni pizza, and I received a small pizza with no tomato sauce. My husband picked up and was charged for a large pizza. The pizza doesn’t even look thoroughly cooked. I have attached a photo for reference. I am usually a fan of this restaurant, so this is disappointing.
Chris Adler
Every time I call you the phone rings about forty damn times, I'm rushed when I get someone on the phone or the staff puts the phone off the hook, then the pizza has way too much cheese and it's under cooked. For the price and quality of food that use to be spectacular it's just not worth it...never again am I putting up with these incompetent employees.
Atmosphere: 1
Food: 2
Service: 1
Luvbuns
They suck. I called at 11:06 as it says online they're open and the guy who answered the phone said oh we're not open for like 5 or so minutes and I don't know what I'm doing so I can't help you. I tried to continue speaking and he hung up on me. Very disrespectful of your employees. Don't let people answer the phone if they don't know how to act on the phone.
Austin Brown
Pizza had good flavor sauce, which wasn't too sweet. Prices were pretty fair as well
Atmosphere: 5
Food: 5
Service: 5
Sarah Gendron
We ordered here for the first time this week. The food was amazing even though each time something was messed up with it we kept quiet. Tonight I drove out of my way extra to go pick up food everything we asked for in our calzone was on the side in little cups. The girl responded well you still got all the toppings you asked for and offered to replace it I asked if I could please speak to the owner because it would be another 2 hour round trip to go back and I asked if I could get a credit not even my money back the credit. She told me they would start making my calzone and the owner would meet me there in 45 minutes then 5 minutes later call me back to see the owner wasn't going to replace the calzone at all. I have never been to a restaurant that refuses to fix their mistake and they will be getting the better Business Bureau called on them
Atmosphere: 5
Food: 5
Service: 1
Kathleen Cooper
pretty much the only restaurant in Franklin, pizza is decent.
update: got 3 pizzas takeout tonight and dough not cooked - it was a real let down. I remember it being way better in the past. initially gave it 4/5, I’m dialing it back to 2/5
David Petersen
Good time
Atmosphere: 5
Food: 5
Service: 5
Kathy Marion
Great pizza and very friendly helpful waitstaff. We go every year when we vacation here. It's become a tradition
Atmosphere: 4
Food: 5
Service: 5
Mike Foster
It used to be great, but tonight the service was rude, and the cheese on the pizza wasn't even melted and the dough was uncooked. To top it all off they added a 3% surcharge for credit cards. I ended up throwing the whole pizza strait into the trash.
Excellent pizza and haddock special and superb service! We all loved it!
Atmosphere: 5
Food: 5
Service: 5
Kevin Murphy
Pizza was tasty. Space had a nice look, but the entire restaurant was a bit dirty.
Atmosphere: 2
Food: 4
Service: 3
walter avery
If choosing a different kind of pizza ? here it is, just ate one of the best woodfired Buffalo chicken pizza and the best steak n cheese subs around. Don't be scared off because of a few bad customers/ Karen's, bottom line is food is great ? ?
Atmosphere: 5
Food: 5
Service: 5
Justine Foden
Good atmosphere, good food, GREAT service!
Atmosphere: 5
Food: 5
Service: 5
Holly Croteau
Stuffed jalapenos wrapped in bacon, Delish! BBQ Chicken pizza, Delish!
Amazing food and service!!
Atmosphere: 5
Food: 5
Service: 5
Tonight, I ordered a large pepperoni pizza, and I received a small pizza with no tomato sauce. My husband picked up and was charged for a large pizza. The pizza doesn’t even look thoroughly cooked. I have attached a photo for reference. I am usually a fan of this restaurant, so this is disappointing.
Every time I call you the phone rings about forty damn times, I'm rushed when I get someone on the phone or the staff puts the phone off the hook, then the pizza has way too much cheese and it's under cooked. For the price and quality of food that use to be spectacular it's just not worth it...never again am I putting up with these incompetent employees.
Atmosphere: 1
Food: 2
Service: 1
They suck. I called at 11:06 as it says online they're open and the guy who answered the phone said oh we're not open for like 5 or so minutes and I don't know what I'm doing so I can't help you. I tried to continue speaking and he hung up on me. Very disrespectful of your employees. Don't let people answer the phone if they don't know how to act on the phone.
Pizza had good flavor sauce, which wasn't too sweet. Prices were pretty fair as well
Atmosphere: 5
Food: 5
Service: 5
We ordered here for the first time this week. The food was amazing even though each time something was messed up with it we kept quiet. Tonight I drove out of my way extra to go pick up food everything we asked for in our calzone was on the side in little cups. The girl responded well you still got all the toppings you asked for and offered to replace it I asked if I could please speak to the owner because it would be another 2 hour round trip to go back and I asked if I could get a credit not even my money back the credit. She told me they would start making my calzone and the owner would meet me there in 45 minutes then 5 minutes later call me back to see the owner wasn't going to replace the calzone at all. I have never been to a restaurant that refuses to fix their mistake and they will be getting the better Business Bureau called on them
Atmosphere: 5
Food: 5
Service: 1
pretty much the only restaurant in Franklin, pizza is decent.
update: got 3 pizzas takeout tonight and dough not cooked - it was a real let down. I remember it being way better in the past. initially gave it 4/5, I’m dialing it back to 2/5
Good time
Atmosphere: 5
Food: 5
Service: 5
Great pizza and very friendly helpful waitstaff. We go every year when we vacation here. It's become a tradition
Atmosphere: 4
Food: 5
Service: 5
It used to be great, but tonight the service was rude, and the cheese on the pizza wasn't even melted and the dough was uncooked. To top it all off they added a 3% surcharge for credit cards. I ended up throwing the whole pizza strait into the trash.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Onion Rings
Restaurantji Recommends
Excellent pizza and haddock special and superb service! We all loved it!
Atmosphere: 5
Food: 5
Service: 5
Pizza was tasty. Space had a nice look, but the entire restaurant was a bit dirty.
Atmosphere: 2
Food: 4
Service: 3
If choosing a different kind of pizza ? here it is, just ate one of the best woodfired Buffalo chicken pizza and the best steak
n cheese subs around. Don't be scared off because of a few bad customers/ Karen's, bottom line is food is great ? ?
Atmosphere: 5
Food: 5
Service: 5
Good atmosphere, good food, GREAT service!
Atmosphere: 5
Food: 5
Service: 5
Stuffed jalapenos wrapped in bacon, Delish! BBQ Chicken pizza, Delish!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: BBQ Chicken Pizza
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