Dunkin'

Having hard time finding a DD that has good service!

Food: 4

Service: 3

We stopped in to grab a coffee on our way to go hiking.. that stop turned into at least a 1/2 hour of waiting due to there not being enough staff to keep up with the onslaught of customers there. I don't recommend it at all

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Sausage Egg and Cheese Sandwich

No one there to take your order: they force you to use a kiosk, despite there being people standing right there.

Atmosphere: 1

Food: 5

Service: 1

This morning around 9:30 am, my son and I entered the Grantham Dunkin Donuts and Not even 1 of the 5/6 employees said a word to us. Then we stood at the counter waiting to order for 5 minutes, with No Line mind u, while they all just stood around talking amongst themselves with no regard of a customer even being in the building. After we finally ordered, our coffees we good. But they SERIOUSLY Need to work on their customer service!!!

Atmosphere: 1

Food: 1

Service: 1

Very disappointed. Go to Dunkin on a daily basis sometimes 2xs a day, the inaccuracy of our order is the only consistent thing we receive lately. Ask for a sandwich toasted dark, it's not. Frozen coffee made wrong atleast 4 times a week. Wish the employees would be trained all the same so customers orders would be consistent.

Atmosphere: 1

Food: 1

Service: 1

I love how Dunkin decided to put up a store in the middle of a podunk town like Grantham. The building is insanely nice. They just had it redone too.

Atmosphere: 5

Food: 5

Service: 5

Store was dirty with trash on the floor and didn’t look like it had been swept in weeks. The staff was two extremely over weight females who were both wearing short shorts that were falling off their behinds and they kept grabbing the back of their shorts and pulling them up- with gloves on. Neither one of them greeted me or said a word. I had to ask if I could order something because they literally stood there and stared at me- not very welcoming. The coffee was good, I’ll give them that. Any other dunkins in the area can’t seem to make a coffee and I always end up dumping it out because it’s gross but this one was good. They should really work on store cleanliness and hygiene of their employees though- no one wants an over weight person who looks dirty, pulling up their shorts repeatedly while touching their order. And a “hi, what can I get you today” or a “thanks, have a great day” goes a long way- they seemed annoyed that I was there and made it so I won’t be back.

Atmosphere: 2

Food: 4

Service: 1

Haven't enjoyed this place since they stopped making their own goods on-site.

Atmosphere: 1

Food: 1

Service: 2

Getting way to expensive and senior citizens only discount on coffee nothing else

Atmosphere: 5

Food: 4

Service: 5

It was a nice place to stop on our way back to Kentucky to get something to eat and drink thank you

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant

Very pretty and friendly young lady's

Atmosphere: 4

Service: 4

Recommended dishes: Sausage Egg and Cheese Sandwich

Absolutely

Atmosphere: 5

Food: 5

Service: 5

Always good for a quick stop early in the

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese Sandwich

Very polite and personable staff. Made our drink and sandwiches correctly!!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Bagels, Sausage Egg and Cheese Sandwich, Donuts, Dunkin' Refreshers

I just don't do DD! Hate drive thru lane,causing back ups and accidents,all for a cup of coffee! No ty!