My sister went in the drive thru for a sandwich and a drink. They ended up not putting an egg in the sandwich so she went in. The man working at the sandwich station asked “so you just want me to add the egg to that sandwich I gave you”. My sister said no you have to remake it because you can’t take food back from a customer since that’s contamination. He then gave my sister the worst attitude then made the sandwich again. This is going to Dunkin Corporate because that’s unsanitary to do.
Atmosphere: 1
Food: 1
Service: 1
Bryan Scott
Once and awhile I'll get the wrong order!
Atmosphere: 5
Food: 5
Service: 4
S R
This place is hit or miss. I stopped today for an iced coffee. Every time I get one, the cup is completely full of ice. Sometimes it’s so full of ice, I can’t get the straw into the cup. So this time I asked for less ice. The person making my coffee filled the cup up halfway with ice. When I asked if I could have it made with less ice, a woman started scooping the ice cubes out with a spoon. When I asked if she could remake my coffee, she rolled her eyes at me. That’s service with a smile. The young gentleman who originally made my coffee, remade it, and it was perfect.
Nicole Abbott
Go there every morning! Yes the line may be long at drive through but I have never had anything messed up with my order. Also everyone is super nice!
This is the best Dunkin I have been to. The crew there are amazing! There are times where the store is really busy which is why others might say the service is slow. This is my go to Dunkin.
Atmosphere: 5
Food: 5
Service: 5
Maxx Burkholder
40 min wait at drive through
Deborah Child Trabucco
We stop here about once a month. We use the app to pre-order so it is ready when we arrive. That way, our coffee is not scalding hot. The past several times, they have not had the items we ordered. Some items they don't usually have, according to them, but are on the app menu. No midnight coffee twice in the past 2 visits, which were 2 weeks apart. They wait until we arrive to fill the coffee order, which defeats our purpose of being able to drink the coffee with our other items. It is 30 minutes before the coffee has cooled enough to drink without burning your mouth. It is a convenient stop for us but not so convenient when the order is not ready when we order it 10+ minutes away.
Atmosphere: 2
Food: 2
Service: 2
Christina Hicks
Wait too long in the drive thru. Wait is at least 15 min. In the
Atmosphere: 3
Food: 5
Service: 1
K
I frequent this Dunkin location... But lately, the service is horrible. And so is the coffee. I've edited my review previously to increase the rating (about a year ago). But today, for the 5th or 6th time, I've been given burnt coffee, made wrong, after waiting in the drive thru to pick up my app order (since they have inside pickup turned off all the time now). Over the past 6 months or so, service has gotten worse and no one seems to care about making food or drinks properly, despite the cost, and time, spent by the customers. The new owners raised the prices and reduced quality and training. I'm sick of wasting time and money on a regular basis. Do yourself a favor and drive on by. They would rather not wait on customers anyway.
Atmosphere: 1
Food: 1
Service: 2
Ashley Baker
Always check your order, when ordering a bacon egg and cheese on a bagel multiple times you just get the bagel and then they don’t answer the phone or make it
They are slow. There are 3 of them on a Monday morning and there is a crowd outside and inside. The 8 people inside including myself pre ordered using the app. It's been 30 minutes.
douglas roberts
Its Dunkin, if you've never been before you need to try a Boston Creme donut ?
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sausage Egg and Cheese, Donuts
Jaki Selwyn
I love the staff here. Such a great bunch.
Atmosphere: 5
Food: 5
Service: 5
Christopher Casimir
You WILL wait 20 minutes for bad coffee and a sausage, egg and cheese croissant but without any cheese apparently. Like "cheese" is in the name of the meal my friend.
My sister went in the drive thru for a sandwich and a drink. They ended up not putting an egg in the sandwich so she went in. The man working at the sandwich station asked “so you just want me to add the egg to that sandwich I gave you”. My sister said no you have to remake it because you can’t take food back from a customer since that’s contamination. He then gave my sister the worst attitude then made the sandwich again. This is going to Dunkin Corporate because that’s unsanitary to do.
Atmosphere: 1
Food: 1
Service: 1
Once and awhile I'll get the wrong order!
Atmosphere: 5
Food: 5
Service: 4
This place is hit or miss. I stopped today for an iced coffee. Every time I get one, the cup is completely full of ice. Sometimes it’s so full of ice, I can’t get the straw into the cup. So this time I asked for less ice. The person making my coffee filled the cup up halfway with ice. When I asked if I could have it made with less ice, a woman started scooping the ice cubes out with a spoon. When I asked if she could remake my coffee, she rolled her eyes at me. That’s service with a smile. The young gentleman who originally made my coffee, remade it, and it was perfect.
Go there every morning! Yes the line may be long at drive through but I have never had anything messed up with my order. Also everyone is super nice!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Wake-Up Wrap - Sausage Egg and Cheese, Chicken Bacon & Cheese Croissant Stuffer, Grilled Cheese, Donuts, Assorted Half Dozen or Dozen Donuts, Everything Stuffed Bagel Minis
This is the best Dunkin I have been to. The crew there are amazing! There are times where the store is really busy which is why others might say the service is slow. This is my go to Dunkin.
Atmosphere: 5
Food: 5
Service: 5
40 min wait at drive through
We stop here about once a month. We use the app to pre-order so it is ready when we arrive. That way, our coffee is not scalding hot. The past several times, they have not had the items we ordered. Some items they don't usually have, according to them, but are on the app menu. No midnight coffee twice in the past 2 visits, which were 2 weeks apart. They wait until we arrive to fill the coffee order, which defeats our purpose of being able to drink the coffee with our other items. It is 30 minutes before the coffee has cooled enough to drink without burning your mouth. It is a convenient stop for us but not so convenient when the order is not ready when we order it 10+ minutes away.
Atmosphere: 2
Food: 2
Service: 2
Wait too long in the drive thru. Wait is at least 15 min. In the
Atmosphere: 3
Food: 5
Service: 1
I frequent this Dunkin location... But lately, the service is horrible. And so is the coffee. I've edited my review previously to increase the rating (about a year ago). But today, for the 5th or 6th time, I've been given burnt coffee, made wrong, after waiting in the drive thru to pick up my app order (since they have inside pickup turned off all the time now). Over the past 6 months or so, service has gotten worse and no one seems to care about making food or drinks properly, despite the cost, and time, spent by the customers. The new owners raised the prices and reduced quality and training. I'm sick of wasting time and money on a regular basis. Do yourself a favor and drive on by. They would rather not wait on customers anyway.
Atmosphere: 1
Food: 1
Service: 2
Always check your order, when ordering a bacon egg and cheese on a bagel multiple times you just get the bagel and then they don’t answer the phone or make it
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
They are slow. There are 3 of them on a Monday morning and there is a crowd outside and inside. The 8 people inside including myself pre ordered using the app. It's been 30 minutes.
Its Dunkin, if you've never been before you need to try a Boston Creme donut ?
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sausage Egg and Cheese, Donuts
I love the staff here. Such a great bunch.
Atmosphere: 5
Food: 5
Service: 5
You WILL wait 20 minutes for bad coffee and a sausage, egg and cheese croissant but without any cheese apparently. Like "cheese" is in the name of the meal my friend.
Atmosphere: 1
Food: 1
Service: 1
We had an exceptional server.
Atmosphere: 5
Food: 5
Service: 5