Dunkin'
$ • Coffee Shops, Donuts
Hours:
196 Main St, Lancaster
(603) 788-4033
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
Worst Dunkin’ around. I’ve been here multiple times, each time the line is wrapped around the building, and my coffee is either bitter or WAY to sweet. I paid $5 for a “mocha cold brew” with oat milk&sugar. I’ve never had an issue at any other Dunkin’ but it tasted like they had dumped the entire bottle of choc syrup in my cup: I had 3 sips and was done, if I try to bring it back they would have a complete attitude as if I ordered wrong or the sugar I wanted in it...read full review
You have to speed things up during peak times I waited 40 minutes in the drive thru
I have tried this place so many times and I wish I was exaggerating when I say this is literally the worst Dunkin’ Donuts I’ve ever experienced. Every single time. It is always something. I try so hard to keep my patience but how in the world am I supposed to remain patient when there is ONE vehicle in front of me and they get one drink and it takes 20 minutes and this is always a problem.
When ordering they are always so RUDE. Always saying things back like “uhhh...read full review
Ratings
Hours
| Monday | 4:30AM - 7PM |
| Tuesday | 4:30AM - 7PM |
| Wednesday | 4:30AM - 7PM |
| Thursday | 4:30AM - 7PM |
| Friday | 4:30AM - 7PM |
| Saturday | 4:30AM - 7PM |
| Sunday | 5AM - 7PM |
Dunkin' in Lancaster is a popular spot for many regular customers. The staff is commended for putting customers first and creating a welcoming atmosphere. It is a kid-friendly location, where kids can enjoy their time. Vegetarian options are available, and the restaurant shares the same menu as other Dunkin' locations. Parking can be full at times, but customers have not reported issues finding a spot.
The restaurant is known for its friendly service and quick order completion. However, there have been inconsistencies in staff behavior, with some days featuring attentive and outgoing employees and other days where staff seem disinterested and neglectful.
The young man who takes orders is extremely pleasant, friendly, and efficient. He even gives customers a "good looking" (senior) discount without having to ask. It is a pleasure to stop there and see a person who likes their job and enjoys helping the customers.