No wonder this place has a two star review their manager. Laura is quite awful to be honest.! There’s a Burger King McDonald’s, Wendy’s Denny’s weathervane Applebee’s chilies 99 so many other options in the upper valley I highly suggest everyone stay away from Miss Laura at Taco Bell!
Atmosphere: 1
Food: 1
Service: 1
Thomas Edward Glass
We spent 15 minutes going through the drive through only for the person taking our order to just ignore us for 5 minutes. We then decided to just pull ahead anyway and order at the window and they said naw go back in the long slow line or come inside. We go inside and wait 30 minutes for our food.
Atmosphere: 2
Food: 3
Service: 1
Kathaleen Pelletier
Food was warm. French fries were great.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Taco
Zack Downing
Completely appalled by this Taco Bell, somebody in the drive-through made a mistake no big deal. I went in to have it corrected the old lady that was working The counter went to correct the mistake and I could hear the GM completely yell at her and talk to her in a way that nobody,should especially an elderly woman should ever be spoken to discuss that somebody would treat somebody that way in a profession that you’re taking care of people’s food and if I had one good suggestion to the owner, it would be to get rid of people like that because people like that make it a hard work environment, which ultimately drowned your business and why you have bad reviews in the first place
Atmosphere: 1
Food: 3
Service: 1
OTG vFxde
This Taco Bell is absolutely terrible I ordered food for me and my girlfreind and she ordered 2 burritos and that was in the bag and I ordered 3 pack of the soft taco and 2 cheesy fry and a Baja blast and none of my food was in the bag not the Baja blast either which is absolutely unacceptable if they didn’t have that stuff I would of ate somwhere else plus the food took over a hour which is ridiculous as is I will be calling tomorrow morning this is absolutely ridiculous terrible terrible Taco Bell need to get there shit together And I will be contacting corporate
Atmosphere: 1
Food: 1
Service: 1
Ba Bo
Very dirty, didn't have som of the KFC chicken because it never got unshaved. I ordered a crunch wrap, it tasted like old fryer oil somehow, so i threw it out. The poor girl at the counter did her best to deal with the chicken shortage that customers were requesting. This place needs a makeover and better management.
Atmosphere: 1
Food: 1
Service: 3
Tracey Hewes
This West Lebanon location is still struggling with slow production times.
Atmosphere: 4
Food: 5
Service: 4
Sarah Smith
Staff are extremely unfriendly, I heard staff say “not my problem” verbatim because an item was missing from someone’s order. I understand it is stressful to be understaffed, however disrespect like that is simply unacceptable.
Atmosphere: 1
Food: 3
Service: 1
Tim Cassese
Will not go here again, food doesn’t come out right after you wait a long time, sometimes they don’t take Taco Bell orders at all. Always make it feel like an inconvenience for your business. Will not be going here again.
Atmosphere: 1
Food: 1
Service: 1
Elsie Rocketship
I came on my birthday to just get some taco bell. They were so rude, I'd been here years ago and left a good review but I've deleted it now and am leaving this one instead. I was just looking forward to some fast food on my birthday we had like a 20 dollar order. The person who took our order was rude, the person who accepted our payment was rude and kept trying to have us pay for the wrong order, so when I said "it's the order with two grilled cheese burritos" she literally almost yelled "is that all?!?" In a shrill rude voice and tone. The person who gave me my order like chucked the bag at me through the window to the point the bag ripped and hot sauce packets went all over my car. And my two grilled cheese burritos were not there and two other kind of burritos were. But by the time we got our order and dealt with multiple rude employees, I had had enough. This was my birthday. I wasn't rude, I was respectful, I've worked in food service, this was so unacceptable. If you are short staffed that is on management and employees, so to take it out on customers, uncalled for. Don't go here.
Toilet was overflowing, KFC part was ready 30 minutes before the taco bell. KFC chicken didn't taste right. No medium drink covers or napkins. Will not go back again. This is the third time we've tried with the same results.
Atmosphere: 1
Food: 2
Service: 1
Marcha Thomas
This is a KFC/Taco Bell place. Advertising chicken all over it. Menu shows chicken. It's a KFC, they are known for chicken. I stood in line, got to the front, and the grumpy worker says "I don't have any chicken" This was around 2pm,..they have a lot of hours to fill before closing with a chickenless KFC. What a waste of space. AVOID.
Atmosphere: 1
Food: 1
Service: 1
Hope Kennedy
We waiting over an hour for our order (on the Taco Bell side) Still wasn’t even being made after an hour. Asked for a refund and left. Definitely will not be back. Taco Bell isn’t worth and hour wait.
Atmosphere: 1
Food: 1
Service: 1
Mia Kosel
We arrived at 2pm and ordered 3 tacos and a crunch wrap and it took over an hour to receive our food. The employees were pleasant and surely trying their best but something needs to be streamlined or fixed. There is no reason to wait an hour for taco bell. I was ready to leave and cut our loses after 30 minutes but my partner wanted to wait. The food was okay but not great. Would not recommend to anyone.
Atmosphere: 1
Food: 3
Service: 1
nikolp1166
Wonderfully friendly and helpful lady at the register. Will be coming back!
No wonder this place has a two star review their manager. Laura is quite awful to be honest.! There’s a Burger King McDonald’s, Wendy’s Denny’s weathervane Applebee’s chilies 99 so many other options in the upper valley I highly suggest everyone stay away from Miss Laura at Taco Bell!
Atmosphere: 1
Food: 1
Service: 1
We spent 15 minutes going through the drive through only for the person taking our order to just ignore us for 5 minutes. We then decided to just pull ahead anyway and order at the window and they said naw go back in the long slow line or come inside. We go inside and wait 30 minutes for our food.
Atmosphere: 2
Food: 3
Service: 1
Food was warm. French fries were great.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Taco
Completely appalled by this Taco Bell, somebody in the drive-through made a mistake no big deal. I went in to have it corrected the old lady that was working The counter went to correct the mistake and I could hear the GM completely yell at her and talk to her in a way that nobody,should especially an elderly woman should ever be spoken to discuss that somebody would treat somebody that way in a profession that you’re taking care of people’s food and if I had one good suggestion to the owner, it would be to get rid of people like that because people like that make it a hard work environment, which ultimately drowned your business and why you have bad reviews in the first place
Atmosphere: 1
Food: 3
Service: 1
This Taco Bell is absolutely terrible I ordered food for me and my girlfreind and she ordered 2 burritos and that was in the bag and I ordered 3 pack of the soft taco and 2 cheesy fry and a Baja blast and none of my food was in the bag not the Baja blast either which is absolutely unacceptable if they didn’t have that stuff I would of ate somwhere else plus the food took over a hour which is ridiculous as is I will be calling tomorrow morning this is absolutely ridiculous terrible terrible Taco Bell need to get there shit together And I will be contacting corporate
Atmosphere: 1
Food: 1
Service: 1
Very dirty, didn't have som of the KFC chicken because it never got unshaved. I ordered a crunch wrap, it tasted like old fryer oil somehow, so i threw it out. The poor girl at the counter did her best to deal with the chicken shortage that customers were requesting. This place needs a makeover and better management.
Atmosphere: 1
Food: 1
Service: 3
This West Lebanon location is still struggling with slow production times.
Atmosphere: 4
Food: 5
Service: 4
Staff are extremely unfriendly, I heard staff say “not my problem” verbatim because an item was missing from someone’s order. I understand it is stressful to be understaffed, however disrespect like that is simply unacceptable.
Atmosphere: 1
Food: 3
Service: 1
Will not go here again, food doesn’t come out right after you wait a long time, sometimes they don’t take Taco Bell orders at all. Always make it feel like an inconvenience for your business. Will not be going here again.
Atmosphere: 1
Food: 1
Service: 1
I came on my birthday to just get some taco bell. They were so rude, I'd been here years ago and left a good review but I've deleted it now and am leaving this one instead. I was just looking forward to some fast food on my birthday we had like a 20 dollar order. The person who took our order was rude, the person who accepted our payment was rude and kept trying to have us pay for the wrong order, so when I said "it's the order with two grilled cheese burritos" she literally almost yelled "is that all?!?" In a shrill rude voice and tone. The person who gave me my order like chucked the bag at me through the window to the point the bag ripped and hot sauce packets went all over my car. And my two grilled cheese burritos were not there and two other kind of burritos were. But by the time we got our order and dealt with multiple rude employees, I had had enough. This was my birthday. I wasn't rude, I was respectful, I've worked in food service, this was so unacceptable. If you are short staffed that is on management and employees, so to take it out on customers, uncalled for. Don't go here.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Toilet was overflowing, KFC part was ready 30 minutes before the taco bell. KFC chicken didn't taste right. No medium drink covers or napkins. Will not go back again. This is the third time we've tried with the same results.
Atmosphere: 1
Food: 2
Service: 1
This is a KFC/Taco Bell place. Advertising chicken all over it. Menu shows chicken. It's a KFC, they are known for chicken. I stood in line, got to the front, and the grumpy worker says "I don't have any chicken" This was around 2pm,..they have a lot of hours to fill before closing with a chickenless KFC. What a waste of space. AVOID.
Atmosphere: 1
Food: 1
Service: 1
We waiting over an hour for our order (on the Taco Bell side) Still wasn’t even being made after an hour. Asked for a refund and left. Definitely will not be back. Taco Bell isn’t worth and hour wait.
Atmosphere: 1
Food: 1
Service: 1
We arrived at 2pm and ordered 3 tacos and a crunch wrap and it took over an hour to receive our food. The employees were pleasant and surely trying their best but something needs to be streamlined or fixed. There is no reason to wait an hour for taco bell. I was ready to leave and cut our loses after 30 minutes but my partner wanted to wait. The food was okay but not great. Would not recommend to anyone.
Atmosphere: 1
Food: 3
Service: 1
Wonderfully friendly and helpful lady at the register. Will be coming back!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Taco, Wrap, Quesadilla
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