Very disappointed. The only thing saving this place is the warm pretzel stick appetizers . Service is awful . Not very attractive. Waiter asked me if I wanted appetizers separate from entrees I said yes . And he brought everything out at the same time . Prime rib was all fat . Chicken Mac and cheese was awful I could make it better at home . They gave me a hard time about using the voucher that was provided. I had to flag down the waiter for the check . And I called twice from the hotel room to get pretzel sticks to go and they don’t answer the phone . When meals are charged to the room they get a 20% gratuity included that explains the horrible staff . Overall extremely disappointed it ruined my stay at Loon
Atmosphere: 3
Food: 2
Service: 1
Jodi Harper
Very disappointed, dinner menu was different from online menu wasn't the same as restaurant menu, no choice of sandwiches except burgers, no chicken sandwiches, or clubs, literally only 5 entrees to choose from & only 2 burgers, I'll never eat dinner here again! Hopefully breakfast will be better. I hope. They don't have lobster rolls either. I had the shrimp pesto pasta, giant shrimp! But the pesto lacked flavour, hubby had the salmon, & he was very satisfied with it.
Atmosphere: 3
Food: 3
Service: 3
Kyle
Sucks to Spend over a 100 bucks on two adult entrees snd a pretzel bite appetizer. Only thing saving a star is the pretzel which is sad when it blows the 38 dollar steak out the water oh and the screen playing redbull stunts added my one star for atmosphere! . Steak was legitimately 70% inedible fatty and this coming from a guy who likes the fatty side of a brisket lol the service was as slow as frozen syrup which rather have legit heated up 1 dollar chicken ramen in room and saved the money . Here’s a pic of me sending my 38 buck steak to trash. Next time would rather get back in leaf peeper traffic for 45 min to get the two miles down road to better better dinning establishments .
Atmosphere: 2
Food: 1
Service: 1
Rick Underwood
I have never had a more negative resturant experience. Paid $100 for an appetiset ( missing ingredients ) steak ( overcooked ) side dishes ( not what I ordered. Went back down to bar from hotel room. Bartender ( who i later found out from hotel manager ) was the Food and Beverage manager gave me nothing but attitude and disrespect. Furthermore he lied to my face by saying today was his 1st day ever working here. The hotel manager will handle the complaint I feel sure but please don't waste your hard earned money by visiting here. You deserve better !
Atmosphere: 3
Food: 1
Service: 1
Shirley Collins
We sat too close to the bathrooms and they need to get more bathrooms!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Black Diamond Burger
Robert Laferriere
My wife and I were staying in the area back in mid Sept. We decided to try the Black Diamond Pub. We were there on the eve of the Scottish Highland games. The food was outstanding and the great service to match. Located at The Loon Mountain ski area. A great selection of everything. And very reasonably priced.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Grasing
Pretty meh food
Atmosphere: 3
Food: 1
Service: 4
Chris Vilela
Excellent food and service.
Atmosphere: 5
Food: 5
Service: 5
wamspride
Terrible! Horrible service, we put in our orders and never saw our waiter until our entrees came out and again for the bill. Bad to mediocre food, everything was over cooked and bland. The only good thing was the cocktails.
We went here on a Sunday night and the ONLY option was the $50 buffet. The food was all completely bland. The meat was slightly warmer than room temperature. Thankfully no one got sick from this unsafe meat temperature.There were no healthy options except overcooked broccoli and zucchini. No seasoning or flavor.The only tasty buffet item was the cheesecake that was excellent.The staff was very friendly and efficient.
Justin Williamson
Ok overall, but definitely a high mark up kinda joint… I expected it to be pricey, but it was overwhelmed by the push to charge my room (so they can charge the extra 20% gratuity) We paid cash and left.$70 for two burgers and a beer. Would have been $48 at a stand alone restaurant. It wasn’t that convenient…Seemed clean and had plenty of seats. Service was polite.
Atmosphere: 3
Food: 4
Service: 4
Stephen Collins
Terrible experience. First tried calling for take-out as advertised in the booklet in the room. Multiple times. No answer from them. So I walked up there and tried to order food from the bar as instructed by the waiter who was seating people. Went to the bar to order food and was greeted/acknowledged by the bartender. Waited for about 10 minutes and another group came and sat down at the bar and was greeted by the bartender and then had their menus given to them and orders taken. So we left and gave our business to someone else. Won’t be back there that’s for damn sure.
Very disappointed. The only thing saving this place is the warm pretzel stick appetizers . Service is awful . Not very attractive. Waiter asked me if I wanted appetizers separate from entrees I said yes . And he brought everything out at the same time . Prime rib was all fat . Chicken Mac and cheese was awful I could make it better at home . They gave me a hard time about using the voucher that was provided. I had to flag down the waiter for the check . And I called twice from the hotel room to get pretzel sticks to go and they don’t answer the phone . When meals are charged to the room they get a 20% gratuity included that explains the horrible staff . Overall extremely disappointed it ruined my stay at Loon
Atmosphere: 3
Food: 2
Service: 1
Very disappointed, dinner menu was different from online menu wasn't the same as restaurant menu, no choice of sandwiches except burgers, no chicken sandwiches, or clubs, literally only 5 entrees to choose from & only 2 burgers, I'll never eat dinner here again! Hopefully breakfast will be better. I hope. They don't have lobster rolls either. I had the shrimp pesto pasta, giant shrimp! But the pesto lacked flavour, hubby had the salmon, & he was very satisfied with it.
Atmosphere: 3
Food: 3
Service: 3
Sucks to Spend over a 100 bucks on two adult entrees snd a pretzel bite appetizer. Only thing saving a star is the pretzel which is sad when it blows the 38 dollar steak out the water oh and the screen playing redbull stunts added my one star for atmosphere! . Steak was legitimately 70% inedible fatty and this coming from a guy who likes the fatty side of a brisket lol the service was as slow as frozen syrup which rather have legit heated up 1 dollar chicken ramen in room and saved the money . Here’s a pic of me sending my 38 buck steak to trash. Next time would rather get back in leaf peeper traffic for 45 min to get the two miles down road to better better dinning establishments .
Atmosphere: 2
Food: 1
Service: 1
I have never had a more negative resturant experience. Paid $100 for an appetiset ( missing ingredients ) steak ( overcooked ) side dishes ( not what I ordered. Went back down to bar from hotel room. Bartender ( who i later found out from hotel manager ) was the Food and Beverage manager gave me nothing but attitude and disrespect. Furthermore he lied to my face by saying today was his 1st day ever working here. The hotel manager will handle the complaint I feel sure but please don't waste your hard earned money by visiting here. You deserve better !
Atmosphere: 3
Food: 1
Service: 1
We sat too close to the bathrooms and they need to get more bathrooms!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Black Diamond Burger
My wife and I were staying in the area back in mid Sept. We decided to try the Black Diamond Pub. We were there on the eve of the Scottish Highland games.
The food was outstanding and the great service to match. Located at The Loon Mountain ski area. A great selection of everything.
And very reasonably priced.
Atmosphere: 5
Food: 5
Service: 5
Pretty meh food
Atmosphere: 3
Food: 1
Service: 4
Excellent food and service.
Atmosphere: 5
Food: 5
Service: 5
Terrible!
Horrible service, we put in our orders and never saw our waiter until our entrees came out and again for the bill.
Bad to mediocre food, everything was over cooked and bland.
The only good thing was the cocktails.
Atmosphere: 2
Food: 1
Service: 1
Great first experience at Loon!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We went here on a Sunday night and the ONLY option was the $50 buffet. The food was all completely bland. The meat was slightly warmer than room temperature. Thankfully no one got sick from this unsafe meat temperature.There were no healthy options except overcooked broccoli and zucchini. No seasoning or flavor.The only tasty buffet item was the cheesecake that was excellent.The staff was very friendly and efficient.
Ok overall, but definitely a high mark up kinda joint… I expected it to be pricey, but it was overwhelmed by the push to charge my room (so they can charge the extra 20% gratuity) We paid cash and left.$70 for two burgers and a beer. Would have been $48 at a stand alone restaurant. It wasn’t that convenient…Seemed clean and had plenty of seats. Service was polite.
Atmosphere: 3
Food: 4
Service: 4
Terrible experience. First tried calling for take-out as advertised in the booklet in the room. Multiple times. No answer from them. So I walked up there and tried to order food from the bar as instructed by the waiter who was seating people. Went to the bar to order food and was greeted/acknowledged by the bartender. Waited for about 10 minutes and another group came and sat down at the bar and was greeted by the bartender and then had their menus given to them and orders taken. So we left and gave our business to someone else. Won’t be back there that’s for damn sure.
Atmosphere: 2
Food: 1
Service: 1
Excellent food.Our waiter was excellent,too.
Atmosphere: 4
Food: 5
Service: 5
Excellent food.
Our waiter was excellent,too.
Atmosphere: 4
Food: 5
Service: 5
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