Edit: I stopped going to this location for a while because the inability to get my coffee right had become such an issue. But the next Starbucks is 40 minutes away and this one is only 20 and I've been a loyal Starbucks customer for almost 20 years so I wanted to give it another shot. And my first several cups were perfect. And then I got one that had no sweetener in it and not enough cream. Sucks, but okay, one time. Then I went again. This time it was perfect cream but again, no sweetener. When I went in to get it fixed the lady argued with me and told me I shouldn't go through the drive thru if I want my coffee made properly and then ranted at me over why they couldn't make my coffee correct because I wanted extra cream. But the issue was the sweetener, not the cream.
I was so happy to have a Starbucks close to my home. But I guess I'm just going to have to drive the extra 20 minutes each way because this Starbucks can't get it together.
Let me know when you hire management who knows what they're doing.
I love Starbucks. It is my go-to coffee place. But for some reason, I consistently have issues with my coffee being made improperly at this location, especially since they got the new coffee machine. I'm not ordering anything complicated, just a coffee with extra cream and sugar free syrup. Four out of five times, it doesn't have enough cream.
I have tried ordering it differently. Asking for a smaller coffee in a cup the next size up so there's room for cream. Still no go.
Once, the woman at the window offered to give me an extra cup of cream, but the coffee was so full, I couldn't add any. I asked her if she could pour some off and she said no. When I said I'd pour it off in the parking lot, she changed her mind and fixed my coffee.
Another time, the barista said I needed to drive back around or come inside to get my coffee made the way I had asked. She said it was because there were cars behind me. There was one.
Today, I again didn't get enough cream. So I went inside and asked the barista if she could help me figure out how to order my drink so it came out the same way every time. Because 1 out of 5 times, it's perfect. She told me I could ask for a cup of cream on the side. This is super wasteful and doesn't help me when the coffee is filled to the brim. She said I could ask for extra, extra cream, but when I've done that in the past, my coffee was white.
This happens occasionally at other Starbucks locations, but very occasionally. Maybe one out of ten drinks is wrong from other locations, as opposed to the four out of five here. I was so happy to have a closer Starbucks, but I might start driving the extra 20 minutes to another one. Because the alternative is that I need to check my coffee every single time I order it and plan for extra time to go inside and have it fixed. That's just so crazy to me and I simply don't understand why it's even an issue, to be honest.
Oh, and to the manager responding to this, I can't copy the link you shared on someone else's post, so sharing that as a place where I can talk about my experience isn't very helpful.
Atmosphere: 4
Food: 5
Service: 1
Chris Doucette
This store keeps closing their lobby, I thought Starbucks wanted people to hangout there more now ? Very aggravating when you place a pick up order and are forced to wait in the drive thru line.
Service: 1
panvadee wovkanech
They always not open online order for Coffee Frappucino. And all the frappucino menu. You can order anything else but not the frappucino.
Justin Hoge
I showed up 20 min before they closed and couldn’t get a coffee because they were cleaning the machine. No one greeted me or informed me they were not making coffee until I ordered.
Atmosphere: 1
Service: 1
T Jm
If your going to close the lobby then don’t accept orders for in store pick up
Lisa
I treated myself to a mocha Frappuccino yesterday afternoon. Despite there being a super long line at the drive-thru it moved quickly. Fast & professional service as well. Thank you!
Food: 5
Service: 5
helen cooley
I have a puppy who's obsessed with starbucks. ( no idea why , i had never gone before) Every morning, we would go for a walk. He would sit and just stare at them while they worked like crazy filling their orders. After about 6 days, we decided to go over and see if they had a pup cup . They gave him his first starbucks. He was obsessed now he is even more so that he knows he can get a pup cup. Here are just a few of the pics. This place and the workers that work there are absolutely amazing ..
Atmosphere: 5
Food: 5
Service: 5
Michael Redding
Great place to get away and chill
Atmosphere: 5
Service: 5
Splash Thompzon
Beautiful people
Danny S.
Love Starbucks but never order extra shots of expresso for your drinks through the drive through, you'll only get charged for them, but you will not get them in your drink. Paid over $15 for two drinks with extra shots and was given single shot drinks.
The WORST location in the area. Be ready to wait 30 minutes for your order. They seem fully staffed based on other locations/stream of customers, but mosey around like they’ve got nothing better to do
Atmosphere: 1
Food: 4
Service: 1
Page Johnson
Stopped by on the way to Mountain Lane Farm. Wow factor-a staff member or manager came over to talk to an older couple reading books and took the time to chat and listen to them!
Atmosphere: 5
Food: 5
Service: 5
Lori Yensan
Love their lemon bread.
Atmosphere: 5
Food: 5
Service: 5
Sarah Richards
Every experience is different, but I can't say I've ever had a bad experience here. One or two mixed up orders, or a drink missing something (once time I ended up with a plain iced latte instead of caramel)... but it's not the end of the world. I could have gone back and asked for them to fix it. Everyone has always been super friendly both inside and in the drive-thru.
Edit: I stopped going to this location for a while because the inability to get my coffee right had become such an issue. But the next Starbucks is 40 minutes away and this one is only 20 and I've been a loyal Starbucks customer for almost 20 years so I wanted to give it another shot. And my first several cups were perfect. And then I got one that had no sweetener in it and not enough cream. Sucks, but okay, one time. Then I went again. This time it was perfect cream but again, no sweetener. When I went in to get it fixed the lady argued with me and told me I shouldn't go through the drive thru if I want my coffee made properly and then ranted at me over why they couldn't make my coffee correct because I wanted extra cream. But the issue was the sweetener, not the cream.
I was so happy to have a Starbucks close to my home. But I guess I'm just going to have to drive the extra 20 minutes each way because this Starbucks can't get it together.
Let me know when you hire management who knows what they're doing.
I love Starbucks. It is my go-to coffee place. But for some reason, I consistently have issues with my coffee being made improperly at this location, especially since they got the new coffee machine. I'm not ordering anything complicated, just a coffee with extra cream and sugar free syrup. Four out of five times, it doesn't have enough cream.
I have tried ordering it differently. Asking for a smaller coffee in a cup the next size up so there's room for cream. Still no go.
Once, the woman at the window offered to give me an extra cup of cream, but the coffee was so full, I couldn't add any. I asked her if she could pour some off and she said no. When I said I'd pour it off in the parking lot, she changed her mind and fixed my coffee.
Another time, the barista said I needed to drive back around or come inside to get my coffee made the way I had asked. She said it was because there were cars behind me. There was one.
Today, I again didn't get enough cream. So I went inside and asked the barista if she could help me figure out how to order my drink so it came out the same way every time. Because 1 out of 5 times, it's perfect. She told me I could ask for a cup of cream on the side. This is super wasteful and doesn't help me when the coffee is filled to the brim. She said I could ask for extra, extra cream, but when I've done that in the past, my coffee was white.
This happens occasionally at other Starbucks locations, but very occasionally. Maybe one out of ten drinks is wrong from other locations, as opposed to the four out of five here. I was so happy to have a closer Starbucks, but I might start driving the extra 20 minutes to another one. Because the alternative is that I need to check my coffee every single time I order it and plan for extra time to go inside and have it fixed. That's just so crazy to me and I simply don't understand why it's even an issue, to be honest.
Oh, and to the manager responding to this, I can't copy the link you shared on someone else's post, so sharing that as a place where I can talk about my experience isn't very helpful.
Atmosphere: 4
Food: 5
Service: 1
This store keeps closing their lobby, I thought Starbucks wanted people to hangout there more now ? Very aggravating when you place a pick up order and are forced to wait in the drive thru line.
Service: 1
They always not open online order for Coffee Frappucino. And all the frappucino menu. You can order anything else but not the frappucino.
I showed up 20 min before they closed and couldn’t get a coffee because they were cleaning the machine. No one greeted me or informed me they were not making coffee until I ordered.
Atmosphere: 1
Service: 1
If your going to close the lobby then don’t accept orders for in store pick up
I treated myself to a mocha Frappuccino yesterday afternoon. Despite there being a super long line at the drive-thru it moved quickly. Fast & professional service as well. Thank you!
Food: 5
Service: 5
I have a puppy who's obsessed with starbucks. ( no idea why , i had never gone before) Every morning, we would go for a walk. He would sit and just stare at them while they worked like crazy filling their orders. After about 6 days, we decided to go over and see if they had a pup cup . They gave him his first starbucks. He was obsessed now he is even more so that he knows he can get a pup cup. Here are just a few of the pics. This place and the workers that work there are absolutely amazing ..
Atmosphere: 5
Food: 5
Service: 5
Great place to get away and chill
Atmosphere: 5
Service: 5
Beautiful people
Love Starbucks but never order extra shots of expresso for your drinks through the drive through, you'll only get charged for them, but you will not get them in your drink. Paid over $15 for two drinks with extra shots and was given single shot drinks.
Service: 3
Restaurantji Recommends
The WORST location in the area. Be ready to wait 30 minutes for your order. They seem fully staffed based on other locations/stream of customers, but mosey around like they’ve got nothing better to do
Atmosphere: 1
Food: 4
Service: 1
Stopped by on the way to Mountain Lane Farm. Wow factor-a staff member or manager came over to talk to an older couple reading books and took the time to chat and listen to them!
Atmosphere: 5
Food: 5
Service: 5
Love their lemon bread.
Atmosphere: 5
Food: 5
Service: 5
Every experience is different, but I can't say I've ever had a bad experience here. One or two mixed up orders, or a drink missing something (once time I ended up with a plain iced latte instead of caramel)... but it's not the end of the world. I could have gone back and asked for them to fix it. Everyone has always been super friendly both inside and in the drive-thru.
Atmosphere: 5
Food: 5
Service: 5
Really clean and good area and great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tree Top Apple Juice Box
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