I don't know if they are short handed or what, but even the mobile orders are slow. Things have gone way down hill.
Atmosphere: 1
Service: 1
Jordan Powers
This dunkins is the worst, sat in line in the drive through for 15minutes got to order a muffin they told me the only muffin we have is a pumpkin, so I ordered that then when I finally got to the window they told me they don't have any muffins. Service is horrible
Cheri Nonnemacher
I been going to this place for the last 5 years now almost every morning, the people that work in this location are very nice. Unfortunately the brand Dunkins is falling through cracks fast as they try to find cheap ways. My coffee doesn't taste the same anymore and quality of there donuts it's crazy. My Boston cream donut is the size of a biscuit and there is hardly any sprinkles on the donuts anymore.
Atmosphere: 5
Food: 1
Service: 5
Tammy Bureau
20 minutes in drive thru line 2 days in a row is ridiculous.
Atmosphere: 4
Food: 4
Service: 1
stephen fish
It's Dunks... What's there to tell
Atmosphere: 3
Food: 4
Service: 3
Devin Monahan
Worst dunks I’ve ever been to. Every day I come here for a drink on my 9:00 break and every day it takes forever to get my drink.
Today, I left 5 minutes early and got here at 8:55. I waited behind 1 person in line until 9:12 when they finally took my order. I was able to watch one of the employees leaning against the counter in one spot the entire time doing nothing but looking around and scrolling on their phone. Unfortunately I had to leave empty handed after paying because I ran out of time at 9:15. When I came back on my lunch break at noon, I again had to wait for 10+ minutes behind one person in line before having to argue with management to get the drink that I paid for earlier in the day.
This dunks location takes terrible service and turns it into a sport. Avoid this location at all costs.
Atmosphere: 1
Food: 1
Service: 1
Amanda Velazquez
Kim and dawn u two are amazing u always make my tropical energy drink with 20 pumps of coconut correct and my sisters cold brew on point the only two girls who care about the customers and two Ms Lisa bazinga don't lose them they are a great asset to dunkins brand .thankypu girls for always being cheerful and happy u match my energy ❤️ 😍 💖 ❣️ 💕 💘 ❤️ and Alyssa the district manager they should get a raise
Lucy Levere
Do better on doordash orders!!!pay attention!
Food: 1
Joshua Carter
Average drive thru wait time right now is 9 minutes. Some menu items not available
I went thru drive thru i order a large Hot latte its was cold ice cold i also ordered a large frozen carmel coffee it only had one cream , i know it comes with 4 and i dont work there come on get your employees together.
Nicholas Lepine
People need to learn to actually read when you pay for an extra cream for each bagel you order and they charge you for it but don't give it to you
Atmosphere: 1
Food: 3
Service: 1
Max Rousseau
Well maintenance fair price okay customer service
Atmosphere: 4
Food: 3
Service: 4
Sharon Courtemanche
There's one person that works there that giving some ppl free coffee and food at 119 west Hollis street DD nice deal
Koky Wagih
The worst Dunkin' Donuts I've ever been to. Extremely bad service. All orders were wrong more than once. Very slow service and bad treatment.
I don't know if they are short handed or what, but even the mobile orders are slow. Things have gone way down hill.
Atmosphere: 1
Service: 1
This dunkins is the worst, sat in line in the drive through for 15minutes got to order a muffin they told me the only muffin we have is a pumpkin, so I ordered that then when I finally got to the window they told me they don't have any muffins. Service is horrible
I been going to this place for the last 5 years now almost every morning, the people that work in this location are very nice. Unfortunately the brand Dunkins is falling through cracks fast as they try to find cheap ways. My coffee doesn't taste the same anymore and quality of there donuts it's crazy. My Boston cream donut is the size of a biscuit and there is hardly any sprinkles on the donuts anymore.
Atmosphere: 5
Food: 1
Service: 5
20 minutes in drive thru line 2 days in a row is ridiculous.
Atmosphere: 4
Food: 4
Service: 1
It's Dunks... What's there to tell
Atmosphere: 3
Food: 4
Service: 3
Worst dunks I’ve ever been to. Every day I come here for a drink on my 9:00 break and every day it takes forever to get my drink.
Today, I left 5 minutes early and got here at 8:55. I waited behind 1 person in line until 9:12 when they finally took my order. I was able to watch one of the employees leaning against the counter in one spot the entire time doing nothing but looking around and scrolling on their phone. Unfortunately I had to leave empty handed after paying because I ran out of time at 9:15. When I came back on my lunch break at noon, I again had to wait for 10+ minutes behind one person in line before having to argue with management to get the drink that I paid for earlier in the day.
This dunks location takes terrible service and turns it into a sport. Avoid this location at all costs.
Atmosphere: 1
Food: 1
Service: 1
Kim and dawn u two are amazing u always make my tropical energy drink with 20 pumps of coconut correct and my sisters cold brew on point the only two girls who care about the customers and two Ms Lisa bazinga don't lose them they are a great asset to dunkins brand .thankypu girls for always being cheerful and happy u match my energy ❤️ 😍 💖 ❣️ 💕 💘 ❤️ and Alyssa the district manager they should get a raise
Do better on doordash orders!!!pay attention!
Food: 1
Average drive thru wait time right now is 9 minutes. Some menu items not available
Food: 3
Service: 1
It's a regular. Not hard
Restaurantji Recommends
I went thru drive thru i order a large Hot latte its was cold ice cold i also ordered a large frozen carmel coffee it only had one cream , i know it comes with 4 and i dont work there come on get your employees together.
People need to learn to actually read when you pay for an extra cream for each bagel you order and they charge you for it but don't give it to you
Atmosphere: 1
Food: 3
Service: 1
Well maintenance fair price okay customer service
Atmosphere: 4
Food: 3
Service: 4
There's one person that works there that giving some ppl free coffee and food at 119 west Hollis street DD nice deal
The worst Dunkin' Donuts I've ever been to. Extremely bad service. All orders were wrong more than once. Very slow service and bad treatment.
Service: 1
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