Atrocious service. I’ve never seen a bartender who had no one at the bar who couldn’t seem to get it together. Food was just edible. We waited way too long for a lane, while the lane sat open for thirty minutes. I wouldn’t go there again if it was the last bowling place on earth.
Trove BOLD
The female manager (Emily?) is extremely rude and unprofessional. She should not work with people. Encountered her three times and she was huffy and dismissive, and unnecessarily rude. Both encounters with her on Sunday, December 22 and Wednesday, January 1 left me feeling like any question was extremely overwhelming and bothersome for her.
The other employees were kind, gracious and polite. Along with respectful and friendly. They made up for Emily’s negativity and obvious lack of ability to do simple tasks without being visibly overwhelmed. Management should lead by example and not be the absolute worst of all the employees encountered.
Mike Damno
The female manager (Emily?) is extremely rude and unprofessional. She should not work with people. Encountered her three times and she was huffy and dismissive, and unnecessarily rude. Both encounters with her on Sunday, December 22 and Wednesday, January 1 left me feeling like any question was extremely overwhelming and bothersome for her.
The other employees were kind, gracious and polite. Along with respectful and friendly. They made up for Emily’s negativity and obvious lack of ability to do simple tasks without being visibly overwhelmed. Management should lead by example and not be the absolute worst of all the employees encountered.
SoulFor Sale
Shabby. Greedily overpriced. Nice parking lot
Ed
Terribly overpriced, for bowling go to the other place in town or Dover.
Amanda Holmes
My son celebrated his 6th birthday here today and our entire experience was above and beyond! Matt, our server, was an absolute superstar exceeding expectations in every way imaginable. He was quick to accommodate any request we had and has an amazingly positive and upbeat attitude. Chatham was running the bar and greeted us with a smile everytime we approached him - he even went as far as to entertain the kids at the party with what they would only describe as mind blowing magic tricks. Thanks to the staff for a great experience and for helping us give our little one a memorable birthday!
Grant DeSimone
Great experience ,. Fun atmosphere
Mike Joswick
Had a reservation for axe throwing. Had to cancel a few hours prior due to my date being ill.
Anyway, the T&Cs apparently only allow for a credit. Legal, sure…good business and leaving a bad taste in your mouth….yep. Discretion is #1 for customer service. I would understand if I was a no-show (opportunity cost to the business), but this is silly.
if they would have offered the refund, I would have returned…now someone else will get the $$$.
I will go elsewhere as don’t want to encourage that kind of non-customer service behavior.
Tracey Hunt
Went here for the first time for a work get-together and oh my God, so much fun. They literally have the best french fries I have ever had in my life and turns out, I'm exceptionally good at throwing axes. I'm not sure if that should concern people or not, but it's a new talent! The staff was great, the facility was clean and we had a ton of fun. Can't wait to go back.
dtphilbrick
If you're like arcades and games this is probably an excellent place for you. Lots of activities. Uncomfortable for a disabled person though.
Great atmosphere. Place was very clean and we had a great time bowling along with the arcade. However found it strange that the pins were attached to strings.
AVE
Went to Pinz for a fun family night out! Cody made our night amazing! He gave exceptional service and helped us with everything! He was bartending, serving, food running, all the positions!! We started bowling and ended our night at the arcade. 10/10 for Cody and Pinz
Hayley Long
Cody was amazing! He was at the front desk, serving, bartending, and in the arcade!! He made our experience perfect!!
Atrocious service. I’ve never seen a bartender who had no one at the bar who couldn’t seem to get it together. Food was just edible. We waited way too long for a lane, while the lane sat open for thirty minutes. I wouldn’t go there again if it was the last bowling place on earth.
The female manager (Emily?) is extremely rude and unprofessional. She should not work with people. Encountered her three times and she was huffy and dismissive, and unnecessarily rude. Both encounters with her on Sunday, December 22 and Wednesday, January 1 left me feeling like any question was extremely overwhelming and bothersome for her.
The other employees were kind, gracious and polite. Along with respectful and friendly. They made up for Emily’s negativity and obvious lack of ability to do simple tasks without being visibly overwhelmed. Management should lead by example and not be the absolute worst of all the employees encountered.
The female manager (Emily?) is extremely rude and unprofessional. She should not work with people. Encountered her three times and she was huffy and dismissive, and unnecessarily rude. Both encounters with her on Sunday, December 22 and Wednesday, January 1 left me feeling like any question was extremely overwhelming and bothersome for her. The other employees were kind, gracious and polite. Along with respectful and friendly. They made up for Emily’s negativity and obvious lack of ability to do simple tasks without being visibly overwhelmed. Management should lead by example and not be the absolute worst of all the employees encountered.
Shabby.
Greedily overpriced.
Nice parking lot
Terribly overpriced, for bowling go to the other place in town or Dover.
My son celebrated his 6th birthday here today and our entire experience was above and beyond! Matt, our server, was an absolute superstar exceeding expectations in every way imaginable. He was quick to accommodate any request we had and has an amazingly positive and upbeat attitude. Chatham was running the bar and greeted us with a smile everytime we approached him - he even went as far as to entertain the kids at the party with what they would only describe as mind blowing magic tricks. Thanks to the staff for a great experience and for helping us give our little one a memorable birthday!
Great experience ,. Fun atmosphere
Had a reservation for axe throwing. Had to cancel a few hours prior due to my date being ill.
Anyway, the T&Cs apparently only allow for a credit. Legal, sure…good business and leaving a bad taste in your mouth….yep. Discretion is #1 for customer service. I would understand if I was a no-show (opportunity cost to the business), but this is silly.
if they would have offered the refund, I would have returned…now someone else will get the $$$.
I will go elsewhere as don’t want to encourage that kind of non-customer service behavior.
Went here for the first time for a work get-together and oh my God, so much fun. They literally have the best french fries I have ever had in my life and turns out, I'm exceptionally good at throwing axes. I'm not sure if that should concern people or not, but it's a new talent! The staff was great, the facility was clean and we had a ton of fun. Can't wait to go back.
If you're like arcades and games this is probably an excellent place for you. Lots of activities. Uncomfortable for a disabled person though.
Restaurantji Recommends
Great atmosphere. Place was very clean and we had a great time bowling along with the arcade. However found it strange that the pins were attached to strings.
Went to Pinz for a fun family night out! Cody made our night amazing! He gave exceptional service and helped us with everything! He was bartending, serving, food running, all the positions!! We started bowling and ended our night at the arcade. 10/10 for Cody and Pinz
Cody was amazing! He was at the front desk, serving, bartending, and in the arcade!! He made our experience perfect!!
Great place.
Great time and friendly staff
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