Evil rude old lady for one of the owners (Kathy). Food is extremely average. Ice cream (which they get from Richardson's in Mass instead of locally making their own) is below average. Girls at the window are very snotty. Do yourself a favor and stay away for your own sanity! I HAD AN ISSUE AND I DEALT WITH THE OWNERS!!
HannaStreetMusic
Worst experience ever. Let’s face it, somebody needs to address the elephant in the room of what this place REALLY is and I guess it needs to be me. I worked at The Ice House for a VERY short period of time back in 2017 and initially I was excited to work in an area I grew up in. Unfortunately, I was EXTREMELY disappointed with the unfair treatment I received by the owners and their lack of professionalism. First of all, these people give little to no training at all to their employees and are on top VERY mean and nasty to them. One of the “owners” Kathy (the old woman with the short grey hair) is an EVIL old woman not only to her workers but to customers and I hope she’s reading this so she can get a serious attitude check. I went home from work crying everyday because she yelled at me so bad I would actually call it abuse. Kathy expected everything from me but failed to give me any sort of proper training. Not sure why she’s in the customer service business because she clearly doesn’t know how to handle people. Meg (the other owner) at least was a little more compassionate but was still quick to blame me when something went wrong when the bottom line is she was ill prepared. I was put in a position by them where I was pretty much forced to quit. Lastly, and this is important for customers: the food there is extremely average at best and the ice cream (which they get from Richardsons in Mass instead of locally making their own) is below average. On top, the girls who work at the front window are pretty snotty. Do yourself a favor and never go to The Ice House. STAY AWAY FOR YOUR OWN SANITY!!
Atmosphere: 1
Food: 1
Service: 1
Amanda Morgan
Nice small business with great food! We sat out back at a picnic table in the sun and enjoyed the beautiful day!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried, Sandwich, French Fries
Christina Mantas
Creamy Ice Cream, Friendly Service!Couldn't walk by without stopping! There was a *full* parking lot and clearly many happy customers.The line was quick; but I couldn't decide which flavor; and the cashier saved the day by recommending the Butter Pecan. Delicious!I had to come back for dinner. I ordered the broiled haddock with pickled beets, and scallop corn chowder soup (all Gluten-Free!). Absolutely satisfying comfort food. Love love loved.Dietary restrictions: Gluten-Free Options Available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish
Nancy L.
Amazing family run restaurant! Food made to order fresh hot and delicious..Chicken FingersFish and ChipsFried Clam PlateFried HaddockFried ZucchiniGluten Free BunsGrilled BurgerKitty CupRichardsonsSpinach Salad
Andrew Minster
Great variety of standard ice cream flavors and many, many ways to enjoy them all. The outdoor seating was perfect this evening.
Atmosphere: 5
Food: 5
Service: 3
Lee Anne Eckert
Lovely picnic style lunch and Ice Cream! Picnic tables with umbrellas all outside. We ordered, lobster rolls, haddock, and chicken sandwiches and onion rings. All were delicious. Ice Cream selection was terrific, even had frozen yogurt and sorbet! AKid-friendliness: Our grandson loved the Mac and cheese and fries.
Atmosphere: 5
Food: 5
Service: 5
Jeff Ragan
We found this place driving through town. It had a nice home town diner feel. The food was delicious and the staff was wonderful.I got the lobster roll and onion rings. The onion rings were fresh and homemade.
Atmosphere: 5
Food: 5
Service: 5
Victor Olmstead (Vixtor)
Comfort food plus an ice cream window if that's all you want. Attentive service.
Atmosphere: 4
Food: 4
Service: 4
Jill C. J.
Line was around the block--crowded. It seems to have changed and expanded a bit since last I was here. But the service was really good--friendly, fast, competent--and the ice cream was EXCELLENT. And that, my friends, is what I came for.
Drove by here after a quick trip to the coast. Had ice cream here. Good taste, could add little more for the size. Relaxing environment with indoor and outdoor seatings.
Atmosphere: 5
Food: 4
Service: 5
Ed Munoz
Food was excellent. Waitress was outstanding. Awesome place to eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Scallops, Lobster Roll and Cole Slaw, Lobster Roll
Patty Ewing
This is what a fish place should be. Casual, friendly, and fast. A place the locals frequent. Prices were reasonableWe were sad that we were too full to eat ice cream.
Atmosphere: 5
Food: 4
Service: 5
Cory Sheen
What a great little spot. Delicious ice cream, plenty of seating, super fast and pleasant service. 10/10.
Atmosphere: 5
Food: 5
Service: 5
Shane H.
Great destination for classic New England fare and Ice Cream! A Must Stop spot if you find yourself on the NH coast!!
Evil rude old lady for one of the owners (Kathy). Food is extremely average. Ice cream (which they get from Richardson's in Mass instead of locally making their own) is below average. Girls at the window are very snotty. Do yourself a favor and stay away for your own sanity! I HAD AN ISSUE AND I DEALT WITH THE OWNERS!!
Worst experience ever. Let’s face it, somebody needs to address the elephant in the room of what this place REALLY is and I guess it needs to be me. I worked at The Ice House for a VERY short period of time back in 2017 and initially I was excited to work in an area I grew up in. Unfortunately, I was EXTREMELY disappointed with the unfair treatment I received by the owners and their lack of professionalism. First of all, these people give little to no training at all to their employees and are on top VERY mean and nasty to them. One of the “owners” Kathy (the old woman with the short grey hair) is an EVIL old woman not only to her workers but to customers and I hope she’s reading this so she can get a serious attitude check. I went home from work crying everyday because she yelled at me so bad I would actually call it abuse. Kathy expected everything from me but failed to give me any sort of proper training. Not sure why she’s in the customer service business because she clearly doesn’t know how to handle people. Meg (the other owner) at least was a little more compassionate but was still quick to blame me when something went wrong when the bottom line is she was ill prepared. I was put in a position by them where I was pretty much forced to quit. Lastly, and this is important for customers: the food there is extremely average at best and the ice cream (which they get from Richardsons in Mass instead of locally making their own) is below average. On top, the girls who work at the front window are pretty snotty. Do yourself a favor and never go to The Ice House. STAY AWAY FOR YOUR OWN SANITY!!
Atmosphere: 1
Food: 1
Service: 1
Nice small business with great food! We sat out back at a picnic table in the sun and enjoyed the beautiful day!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried, Sandwich, French Fries
Creamy Ice Cream, Friendly Service!Couldn't walk by without stopping! There was a *full* parking lot and clearly many happy customers.The line was quick; but I couldn't decide which flavor; and the cashier saved the day by recommending the Butter Pecan. Delicious!I had to come back for dinner. I ordered the broiled haddock with pickled beets, and scallop corn chowder soup (all Gluten-Free!). Absolutely satisfying comfort food. Love love loved.Dietary restrictions: Gluten-Free Options Available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish
Amazing family run restaurant! Food made to order fresh hot and delicious..Chicken FingersFish and ChipsFried Clam PlateFried HaddockFried ZucchiniGluten Free BunsGrilled BurgerKitty CupRichardsonsSpinach Salad
Great variety of standard ice cream flavors and many, many ways to enjoy them all. The outdoor seating was perfect this evening.
Atmosphere: 5
Food: 5
Service: 3
Lovely picnic style lunch and Ice Cream! Picnic tables with umbrellas all outside. We ordered, lobster rolls, haddock, and chicken sandwiches and onion rings. All were delicious. Ice Cream selection was terrific, even had frozen yogurt and sorbet! AKid-friendliness: Our grandson loved the Mac and cheese and fries.
Atmosphere: 5
Food: 5
Service: 5
We found this place driving through town. It had a nice home town diner feel. The food was delicious and the staff was wonderful.I got the lobster roll and onion rings. The onion rings were fresh and homemade.
Atmosphere: 5
Food: 5
Service: 5
Comfort food plus an ice cream window if that's all you want. Attentive service.
Atmosphere: 4
Food: 4
Service: 4
Line was around the block--crowded. It seems to have changed and expanded a bit since last I was here. But the service was really good--friendly, fast, competent--and the ice cream was EXCELLENT. And that, my friends, is what I came for.
Restaurantji Recommends
Drove by here after a quick trip to the coast. Had ice cream here. Good taste, could add little more for the size. Relaxing environment with indoor and outdoor seatings.
Atmosphere: 5
Food: 4
Service: 5
Food was excellent. Waitress was outstanding. Awesome place to eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Scallops, Lobster Roll and Cole Slaw, Lobster Roll
This is what a fish place should be. Casual, friendly, and fast. A place the locals frequent. Prices were reasonableWe were sad that we were too full to eat ice cream.
Atmosphere: 5
Food: 4
Service: 5
What a great little spot. Delicious ice cream, plenty of seating, super fast and pleasant service. 10/10.
Atmosphere: 5
Food: 5
Service: 5
Great destination for classic New England fare and Ice Cream! A Must Stop spot if you find yourself on the NH coast!!