Dunkin'
$ • Coffee Shops, DonutsAbout Dunkin' Donuts
Customers' Favorites
Caramel Iced Macchiato
Sausage Egg and Cheese
Bacon Egg and Cheese
Bacon Egg & Cheese
Messed Up Coffee
Classic Donuts
Bagel
Dunkin' Donuts Reviews
The Dunkin Donuts on North Broadway, former site of Granite State Potato Chips is Totally Awesome! Tony, his wife and employees Do Great!
Dunkins is always a great place to get a coffee/latte and something to eat as well their donuts are the best around outcompeting even the best bakeries their croissant stuffers and sandwiches are fantastic and the staff at this location is always on top of everything especially emily and the manager Paul who seem to be the backbone of this location
If you want your order correct, don't go to this store. Often 3 out of 4 items are wrong and the order is simple. Hire better employees. I've had enough of this store.
Hours
| Monday | 4AM - 7:30PM |
| Tuesday | 4AM - 7:30PM |
| Wednesday | 4AM - 7:30PM |
| Thursday | 4AM - 7:30PM |
| Friday | 4AM - 7:30PM |
| Saturday | 4AM - 7:30PM |
| Sunday | 4AM - 7:30PM |
Dunkin' is a busy restaurant with a drive-thru and indoor seating area. While the employees work hard to keep up with customer demand, they face challenges from customers who do not respect the property and facilities. Trash cans are often filled to capacity, and some customers intentionally leave their trash on the ground, causing frustration for employees. In addition, the restaurant's management has been criticized for poor leadership, shouting at young employees, and failing to provide proper training or compensation. Online ordering has also been a source of frustration, with customers experiencing long wait times and incorrectly prepared orders. However, some employees are very professional and polite, especially during late hours. Customers have praised the staff for their friendliness and professionalism at the window and on the intercom, noting that good workers should be recognized and kept at their positions. The donuts are great, but the selection in the afternoon can be limited, with some customers suggesting the need for more donuts to be ordered. Recently, improvements have been seen with shorter drive-thru wait times and better customer service, which is attributed to new management that runs a tighter ship. Overall, Dunkin' needs some changes to improve customer satisfaction and employee morale.