Filthy dirty and nasty. Run away before you get sick
Berk Atillasoy
Always short staffed, so could be significantly cleaner and completely misses the “fast” in fast food. I wouldn’t spend my money here again. I’m currently waiting in a 30 minute drive through line for a mobile order I made because they closed the lobby (again, they do this weekly) due to short staff. No warning or indication on the app. Take your money elsewhere!
Vinny Barbuzzi
Waited in line for 45 minutes for a chicken sandwich. They finally give me my food and when I got home I see they just threw 2 chicken tenders in a bun… for 6$ that’s robbery. Don’t charge someone full price for something you don’t have!!!
josh pillsbury
Waited 20 minutes for the chewiest chicken sandwich I’ve ever had most of the staff seemed miserable
Dominic Swett
Slowest and worst customer service in the upper valley. Lady at the register needs to be fired.
Jesse Crain
Ass service very very very very slow and old lady at the first say they run out of chicken so I can’t get the food I ordered gotta get what they had n she said it take 1 hour n a half to make more chicken worse KFC I EVER BEEN TOO
Craig Colston
Got my order wrong, gave me no sauce I paid for. I waited forever, bad service. And most importantly the quality of the food was so bad. Don't go here!
kenzie warner
The workers were super friendly, our food was great, definitely a nice place to dine in!
Eric Liu
This is the worst KFC I’ve ever been to. Old lady at the front is very rude and condescending to customers. The floors and bathroom are very dirty, some tables even straight up smell like piss. We were told they had no fries and not enough breasts for our order, they are missing half their menu, and still have the audacity to rush customers to pick an alternative side.
Atmosphere: 2
Food: 2
Service: 1
Tori Ibey
Waited in drive-thru, only two cars ahead of us, but still took 10 minutes to order. No potato bites. Paid, then was asked to wait by door for food to be brought out, waited 15 minutes, finally went inside and waited 15 more minutes. $32 for a 12piece fried chicken and 30 minutes later.. next time I’ll go have a sit down meal at a restaurant and get my food faster.
God awful dine in conditions. Garbage on the floor, surfaces and every table was unclean. I would highly recommend eating elsewhere to avoid possible food poisoning. The fountain drinks were almost all out. I receive a sly response to informing an employee of them. The workers have given up on their place of employment. It’s a shame.
Atmosphere: 1
Food: 2
Service: 1
David Kent
Order is always screwed up. Soda fountain a total mess No straws NO COLE SLAW No small covers 2Pc Dark had a huge breast and leg Retested Attendant poor English and didn’t give a shit about what was wrong. Problem is more with Mgt I believe
CHECK YOUR ORDER BEFORE LEAVING
Parking: BIG POTHOLE EVERY YEAR SAME SPOT
Shannon Hersey
This KFC sucks!!!! Over an hour for take out! Old lady at register is a very rude person.
Atmosphere: 2
Food: 1
Service: 1
Steve Mack
Such a fascinating dynamic. I just read about 20 prior reviews and they consistently outline the array of problems that practically strike you in the face as you step into this location. First, online orders issue a pick-up time based upon the idea that the restaurant is rapidly preparing meals, although it is not. So one enters and typically finds a cluster of annoyed, agitated and bewildered customers encircling the counter in various stages of waiting and agita. What is mystifying is that despite the chronic pitfalls, solutions to improve service have not been applied, with the one exception that labels bearing the name of the customer are very gradually affixed to bags of food, which is the one improvement seen in three visits over two years. In today's order, one item was not added to my bag. Luckily, I only waited fifteen minutes beyond the reported pick up time. I join the throngs of other reviewers in strongly recommending that people avoid this KFC unless they are purposely intent upon elevating hypertension or have a hankering for a fit of rage. The potential for improvement in processes and systems is ever-present, but has not yet been addressed. Yours in mutual suffering, and extra crispy, a would be fan of fried chicken.
Atmosphere: 1
Food: 3
Service: 1
Laura Langevin
Great food & phenomenal service!!! Oscar Johnson was so personable, funny & very helpful/patient with all of our questions! Thank you for a great experience after a stressful day at the cancer doctors.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tender, Chicken Sandwich, Cole Slaw, Chicken Little
Filthy dirty and nasty. Run away before you get sick
Always short staffed, so could be significantly cleaner and completely misses the “fast” in fast food. I wouldn’t spend my money here again. I’m currently waiting in a 30 minute drive through line for a mobile order I made because they closed the lobby (again, they do this weekly) due to short staff. No warning or indication on the app. Take your money elsewhere!
Waited in line for 45 minutes for a chicken sandwich. They finally give me my food and when I got home I see they just threw 2 chicken tenders in a bun… for 6$ that’s robbery. Don’t charge someone full price for something you don’t have!!!
Waited 20 minutes for the chewiest chicken sandwich I’ve ever had most of the staff seemed miserable
Slowest and worst customer service in the upper valley. Lady at the register needs to be fired.
Ass service very very very very slow and old lady at the first say they run out of chicken so I can’t get the food I ordered gotta get what they had n she said it take 1 hour n a half to make more chicken worse KFC I EVER BEEN TOO
Got my order wrong, gave me no sauce I paid for. I waited forever, bad service. And most importantly the quality of the food was so bad. Don't go here!
The workers were super friendly, our food was great, definitely a nice place to dine in!
This is the worst KFC I’ve ever been to. Old lady at the front is very rude and condescending to customers. The floors and bathroom are very dirty, some tables even straight up smell like piss. We were told they had no fries and not enough breasts for our order, they are missing half their menu, and still have the audacity to rush customers to pick an alternative side.
Atmosphere: 2
Food: 2
Service: 1
Waited in drive-thru, only two cars ahead of us, but still took 10 minutes to order. No potato bites. Paid, then was asked to wait by door for food to be brought out, waited 15 minutes, finally went inside and waited 15 more minutes. $32 for a 12piece fried chicken and 30 minutes later.. next time I’ll go have a sit down meal at a restaurant and get my food faster.
Recommended dishes: Fried Chicken
Restaurantji Recommends
God awful dine in conditions. Garbage on the floor, surfaces and every table was unclean. I would highly recommend eating elsewhere to avoid possible food poisoning. The fountain drinks were almost all out. I receive a sly response to informing an employee of them. The workers have given up on their place of employment. It’s a shame.
Atmosphere: 1
Food: 2
Service: 1
Order is always screwed up.
Soda fountain a total mess
No straws
NO COLE SLAW
No small covers
2Pc Dark had a huge breast and leg
Retested Attendant poor English and didn’t give a shit about what was wrong.
Problem is more with Mgt I believe
CHECK YOUR ORDER BEFORE LEAVING
Parking: BIG POTHOLE EVERY YEAR SAME SPOT
This KFC sucks!!!! Over an hour for take out! Old lady at register is a very rude person.
Atmosphere: 2
Food: 1
Service: 1
Such a fascinating dynamic. I just read about 20 prior reviews and they consistently outline the array of problems that practically strike you in the face as you step into this location. First, online orders issue a pick-up time based upon the idea that the restaurant is rapidly preparing meals, although it is not. So one enters and typically finds a cluster of annoyed, agitated and bewildered customers encircling the counter in various stages of waiting and agita. What is mystifying is that despite the chronic pitfalls, solutions to improve service have not been applied, with the one exception that labels bearing the name of the customer are very gradually affixed to bags of food, which is the one improvement seen in three visits over two years. In today's order, one item was not added to my bag. Luckily, I only waited fifteen minutes beyond the reported pick up time. I join the throngs of other reviewers in strongly recommending that people avoid this KFC unless they are purposely intent upon elevating hypertension or have a hankering for a fit of rage. The potential for improvement in processes and systems is ever-present, but has not yet been addressed. Yours in mutual suffering, and extra crispy, a would be fan of fried chicken.
Atmosphere: 1
Food: 3
Service: 1
Great food & phenomenal service!!!
Oscar Johnson was so personable, funny & very helpful/patient with all of our questions! Thank you for a great experience after a stressful day at the cancer doctors.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tender, Chicken Sandwich, Cole Slaw, Chicken Little
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