Food was extremely overcooked, vegetables were mush, service staff was missing for extended periods of time (restaurant is very understaffed), atmosphere was very chaotic and nobody seemed to be managing or in charge. Very disappointing, two nights in a row.
Bridget Garner
We had the most amazing experience! Timothy worked so hard! He sat us, checked on us, walked my drink up to the spa all with a smile! Sasha greeted us daily with a beautiful smile and prompt attention. Madison and Emerson waited on us with attention to every detail! Such a warm friendly experience at Harvest tavern. Highly recommend!!
Atmosphere: 5
Food: 4
Service: 5
Frank Cosenza
Terrible experience service is slow food is nasty and overpriced.
Atmosphere: 2
Food: 1
Service: 1
Doreen Rose
We had just checked into the hotel for a few days and decided to grab dinner in the Tavern dining room . The dining room overlooks the Presidential Mountain Range. It was beautiful. Our food was ok, our waitress was kind and helpful but the kitchen was severely understaffed. It took us over an hour before we got our meal. We were celebrating a birthday and decided to order a slice of cake for dessert. That took almost 30 minutes before it finally was served. When discussing the issue with the manager, it seems like staffing is an issue. In spite of this beautiful hotel, we won’t be dining here again.
Atmosphere: 4
Food: 1
Service: 2
Amy Jimenez
Flies made my experience annoying. The staff were amazing and super sweet!! My salad was four pieces of big lettuce sections haha.
Atmosphere: 3
Food: 3
Service: 5
Nadaa Ali
We were incredibly disappointed with their inability to accommodate food allergies. We spoke to the hotel team before booking to confirm they could offer gluten free food options for our 9 year old. When we arrived, we spoke to the restaurant manager to confirm GF options and made a reservation. When we returned for dinner, we were told there was no table available. When I reminded them that I had stopped by earlier and they told me they would have a table ready, they agreed to seat us but said it would take 40 minutes to get our meals. We could order apps. We placed our order. My daughter ordered the GF Mac and cheese that they had earlier offered us. After orders were placed, the manager returned to tell us that they were too busy for the chef to take cross contamination precautions - and they cannot make the GF mac and cheese. We ended up leaving with hungry kids and had to trouble shoot to find a safe dining option in town. Breakfast was included in our stay. We spoke to them in advance of breakfast and were again reassured they could make eggs and GF toast separately for our daughter to avoid risk of cross contamination from the buffet. When we arrived at breakfast, the server told us this was not an option. We had to escalate it - and the same manager from dinner returned with excuses. After a lot of stress, they made the eggs, home fries and gave toast. I wish they had just been honest that they are unable and unwilling to accommodate food allergies - rather than giving us false assurances and spoiling our stay with the stress of finding safe food for our daughter. There is a reason we call in advance and speak with management to prevent these issues. Their food and beverage manager was completely incompetent.
Atmosphere: 2
Food: 1
Service: 1
Elizabeth Rogers
Really looking forward to our meal here but it was not worth the price tag. The wait was over an hour after placing the order for three salads, two soups and a few kids meals. It was inconsistent because one soup was hot, one cold, two children’s meals had fries that were completely different. The most disappointing was the hot maple glazed carrots - cold, raw peeled carrots with maple syrup and red pepper flakes for $10. Portions were too small and not tasty enough to justify the price tag.
Atmosphere: 4
Food: 2
Service: 2
Joseph
The service by Sheridan was excellent! However the outside dining area was not clean. There was a rude group of guests who apparently brought their takeout food and ate at one of the outdoor tables then left all of the food and containers on the table and some on the ground. Not sure how long the 6-8 containers were left there but maintenance should have removed them. It was not pleasant looking at the containers while we had lunch. In addition, the kitchen was out of several ingredients for one of its salads on a holiday weekend. Further, there was one other couple in the dining room and it took the kitchen over an hour to deliver a salad and pizza. Other than the pleasure of having a great server it was a disappointing dining experience.
Gerry Crow (NH River Guide)
Special meal for my wife's birthday was a disappointment. Service was slow - even simple requests, such as small plates for our appetizer, took a ridiculously long time. There were more staff than diners, and it still took forever. The crab fritters were terrible, and the only reaction from our server was tacit acknowlegement. The steak frites was excellent, but the overall experience was negative. You would expect better service and food from a top-shelf hotel.
b c
Reviews here are way too harsh. This is a restaurant in an old grand hotel. You wouldn’t eat here unless staying. Is it amazing? Of course not.
We stayed three night recently and had 2 dinners and 3 breakfasts.
Servers were all exceptionally nice. Harvest salad, pizza and steak were all good. Comfortable atmosphere though oddly no music.
The breakfast Buffett was better than expected. Plenty of options including eggs and meats and savory treats.
Limited menu selection, had to pay for bread basket as rolls were not served with diner orders. The chicken was on the dry side, but the pizza I ordered was actually good.
Patrick Penza
Just an awful experience at a beautiful hotel. Took 10 minutes to get greeted at 6:15 in a very non busy environment. Ordered drinks immediately upon being greeted. Once server returned with drinks, we ordered our dinner with garlic fries as an app. FORTY FIVE MINUTES after first sitting , and a half hour after ordering, we finally received our appetizer that takes 5 minutes to prepare. Dinners came out roughly 20 minutes after the fries, so we're not over an hour in, with drinks empty and no server in sight. Dinners were bland and tasteless. Burger was dry as a puck and duck confit was as if it were cooked on 300 in the oven as the skin was rubbery.
The final salt in the wound is that the 2 top sitting next to us had their entire meal comped for "slow delivery", meanwhile they sat after us and received their meals well ahead of us! We were offered zero remedy. If there were a manager to complain to I would have, but that option was nowhere to be found. This is a beautiful resort and should be SOOO much better a dining experience for their guests. This was a really rough first experience and likely a reason to not return for another stay at the Mountain view Grand.
Atmosphere: 2
Food: 1
Service: 2
Corey barlow
Extremely disappointing experience. Took forever just to get a menu. Chowder was cold. Ordered a medium burger. Was raw to the point I had no choice but to send it back. I would have accepted rare. But it was raw. Couldn't have been on a grill for more than a minute. Waited 30 minutes just to inform the waitress as she never returned. I refused a replacement as we'd already been there for an hour. Finally paid the bill in cash and had to get up to find out where our change was. We were told it was coming lol. Had to get up a second time 15 minutes later to ask again where our change was. I honestly don't think I've ever had an experience this bad anywhere. Nobody that works there seems to know what they're doing. From the hostess to the "chef". Hopefully they figure it out. But I'll never know. As I won't return to find out.
Atmosphere: 1
Food: 1
Service: 1
Peter
I was expecting a Christmas Eve dinner menu, but unfortunately there was only pub fare. The fire-grilled pizza was just fine. However, I had not been to the Mountain View Grand since the most recent major renovation and I felt that the public spaces in the inn lacked a lot of the previous character that made the place so special. The main dining room felt sterile, almost like a chain restaurant. On the plus side, it's still hard to beat the phenomenal view and extraordinary location. To be fair, the inn did need a refresh, it's just a shame that the new management company did not keep some of the old-time New England flair that used to define the inn. It felt like a Restoration Hardware showroom, very bland.
Elisabeth
Food is fine, not great. For the setting & price it seems like the food should be better. Service was pretty good, our hostess was friendliest and most helpful.
Food was extremely overcooked, vegetables were mush, service staff was missing for extended periods of time (restaurant is very understaffed), atmosphere was very chaotic and nobody seemed to be managing or in charge. Very disappointing, two nights in a row.
We had the most amazing experience! Timothy worked so hard! He sat us, checked on us, walked my drink up to the spa all with a smile! Sasha greeted us daily with a beautiful smile and prompt attention. Madison and Emerson waited on us with attention to every detail! Such a warm friendly experience at Harvest tavern. Highly recommend!!
Atmosphere: 5
Food: 4
Service: 5
Terrible experience service is slow food is nasty and overpriced.
Atmosphere: 2
Food: 1
Service: 1
We had just checked into the hotel for a few days and decided to grab dinner in the Tavern dining room . The dining room overlooks the Presidential Mountain Range. It was beautiful. Our food was ok, our waitress was kind and helpful but the kitchen was severely understaffed. It took us over an hour before we got our meal. We were celebrating a birthday and decided to order a slice of cake for dessert. That took almost 30 minutes before it finally was served. When discussing the issue with the manager, it seems like staffing is an issue. In spite of this beautiful hotel, we won’t be dining here again.
Atmosphere: 4
Food: 1
Service: 2
Flies made my experience annoying. The staff were amazing and super sweet!! My salad was four pieces of big lettuce sections haha.
Atmosphere: 3
Food: 3
Service: 5
We were incredibly disappointed with their inability to accommodate food allergies. We spoke to the hotel team before booking to confirm they could offer gluten free food options for our 9 year old. When we arrived, we spoke to the restaurant manager to confirm GF options and made a reservation. When we returned for dinner, we were told there was no table available. When I reminded them that I had stopped by earlier and they told me they would have a table ready, they agreed to seat us but said it would take 40 minutes to get our meals. We could order apps. We placed our order. My daughter ordered the GF Mac and cheese that they had earlier offered us. After orders were placed, the manager returned to tell us that they were too busy for the chef to take cross contamination precautions - and they cannot make the GF mac and cheese. We ended up leaving with hungry kids and had to trouble shoot to find a safe dining option in town. Breakfast was included in our stay. We spoke to them in advance of breakfast and were again reassured they could make eggs and GF toast separately for our daughter to avoid risk of cross contamination from the buffet. When we arrived at breakfast, the server told us this was not an option. We had to escalate it - and the same manager from dinner returned with excuses. After a lot of stress, they made the eggs, home fries and gave toast. I wish they had just been honest that they are unable and unwilling to accommodate food allergies - rather than giving us false assurances and spoiling our stay with the stress of finding safe food for our daughter. There is a reason we call in advance and speak with management to prevent these issues. Their food and beverage manager was completely incompetent.
Atmosphere: 2
Food: 1
Service: 1
Really looking forward to our meal here but it was not worth the price tag. The wait was over an hour after placing the order for three salads, two soups and a few kids meals. It was inconsistent because one soup was hot, one cold, two children’s meals had fries that were completely different. The most disappointing was the hot maple glazed carrots - cold, raw peeled carrots with maple syrup and red pepper flakes for $10. Portions were too small and not tasty enough to justify the price tag.
Atmosphere: 4
Food: 2
Service: 2
The service by Sheridan was excellent! However the outside dining area was not clean. There was a rude group of guests who apparently brought their takeout food and ate at one of the outdoor tables then left all of the food and containers on the table and some on the ground. Not sure how long the 6-8 containers were left there but maintenance should have removed them. It was not pleasant looking at the containers while we had lunch. In addition, the kitchen was out of several ingredients for one of its salads on a holiday weekend. Further, there was one other couple in the dining room and it took the kitchen over an hour to deliver a salad and pizza. Other than the pleasure of having a great server it was a disappointing dining experience.
Special meal for my wife's birthday was a disappointment. Service was slow - even simple requests, such as small plates for our appetizer, took a ridiculously long time. There were more staff than diners, and it still took forever. The crab fritters were terrible, and the only reaction from our server was tacit acknowlegement. The steak frites was excellent, but the overall experience was negative. You would expect better service and food from a top-shelf hotel.
Reviews here are way too harsh. This is a restaurant in an old grand hotel. You wouldn’t eat here unless staying. Is it amazing? Of course not.
We stayed three night recently and had 2 dinners and 3 breakfasts.
Servers were all exceptionally nice. Harvest salad, pizza and steak were all good. Comfortable atmosphere though oddly no music.
The breakfast Buffett was better than expected. Plenty of options including eggs and meats and savory treats.
Gorgeous views in the morning.
Overall a solid option when staying at the hotel.
Restaurantji Recommends
Limited menu selection, had to pay for bread basket as rolls were not served with diner orders. The chicken was on the dry side, but the pizza I ordered was actually good.
Just an awful experience at a beautiful hotel.
Took 10 minutes to get greeted at 6:15 in a very non busy environment. Ordered drinks immediately upon being greeted.
Once server returned with drinks, we ordered our dinner with garlic fries as an app.
FORTY FIVE MINUTES after first sitting , and a half hour after ordering, we finally received our appetizer that takes 5 minutes to prepare.
Dinners came out roughly 20 minutes after the fries, so we're not over an hour in, with drinks empty and no server in sight.
Dinners were bland and tasteless. Burger was dry as a puck and duck confit was as if it were cooked on 300 in the oven as the skin was rubbery.
The final salt in the wound is that the 2 top sitting next to us had their entire meal comped for "slow delivery", meanwhile they sat after us and received their meals well ahead of us!
We were offered zero remedy. If there were a manager to complain to I would have, but that option was nowhere to be found.
This is a beautiful resort and should be SOOO much better a dining experience for their guests. This was a really rough first experience and likely a reason to not return for another stay at the Mountain view Grand.
Atmosphere: 2
Food: 1
Service: 2
Extremely disappointing experience. Took forever just to get a menu. Chowder was cold. Ordered a medium burger. Was raw to the point I had no choice but to send it back. I would have accepted rare. But it was raw. Couldn't have been on a grill for more than a minute. Waited 30 minutes just to inform the waitress as she never returned. I refused a replacement as we'd already been there for an hour. Finally paid the bill in cash and had to get up to find out where our change was. We were told it was coming lol. Had to get up a second time 15 minutes later to ask again where our change was. I honestly don't think I've ever had an experience this bad anywhere. Nobody that works there seems to know what they're doing. From the hostess to the "chef". Hopefully they figure it out. But I'll never know. As I won't return to find out.
Atmosphere: 1
Food: 1
Service: 1
I was expecting a Christmas Eve dinner menu, but unfortunately there was only pub fare. The fire-grilled pizza was just fine. However, I had not been to the Mountain View Grand since the most recent major renovation and I felt that the public spaces in the inn lacked a lot of the previous character that made the place so special. The main dining room felt sterile, almost like a chain restaurant. On the plus side, it's still hard to beat the phenomenal view and extraordinary location. To be fair, the inn did need a refresh, it's just a shame that the new management company did not keep some of the old-time New England flair that used to define the inn. It felt like a Restoration Hardware showroom, very bland.
Food is fine, not great. For the setting & price it seems like the food should be better. Service was pretty good, our hostess was friendliest and most helpful.
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