I visited the Phoenix Diner around 12 o’clock and was seated by Haley, my waitress. Haley was kind, attentive, and the highlight of my visit. She explained the meaning of her face tattoo with a personal story, which really showed her warmth and character. Unfortunately, the food and overall dining experience were very disappointing. I ordered eggs with cheddar cheese and onions, requesting them well done. What I received instead were undercooked eggs with runny whites and stringy yolk. When I sent them back, the chef simply reheated and re-plated the same eggs, adding more cheese on top. They were still undercooked and unappetizing. The bacon was extremely hard and crumbly, more like bacon bits than breakfast bacon. While I was there, another table ordered hot chocolate, and when it was served, the cup had residue on it. The waitress admitted it was likely spilled coffee, but the customers were understandably uncomfortable and ended up leaving without eating. The atmosphere also needs improvement. The diner had an unpleasant smell, and many of the booth cushions were ripped and in poor condition, making the place feel worn down. The only saving grace of my visit was Haley, who truly did her best, and the cashier. When I explained that the food was inedible and even showed her the pictures, she refused to charge me for the meal and only rang me up for the coffee. I insisted on paying, but she was adamant. Because of their kindness, I left a $12 tip to Haley to make sure her excellent service was recognized. Overall, the service from Haley and the cashier was commendable, but the food quality, kitchen standards, and overall cleanliness of the diner were unacceptable
Roxanne Terramagra
We've been going to the Phoenix for decades. we've gotten to know the staff and owner. Good service and fresh, hot, delicious comfort food.
Ismael Lozano
Good food nice price
Atmosphere: 5
Food: 5
Service: 5
Larry Haas
The food was good. Service was a little slow, considering they weren't busy. But I would go again.
Atmosphere: 4
Food: 4
Service: 3
Kenneth Leigh
The Phoenix is always a great breakfast stop, and an early in the week stop was even better, staff is friendly and treats their infrequent visitors like they do their regulars. Give em a go eh! It easily accessible from rt.30 .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grand Slam
Melanie Benton
This is your typical NJ Diner. Good food, service and decent prices. I would recommend this restaurant.
Atmosphere: 4
Food: 5
Service: 5
Rosmat Trinidad
The place is good the service is horrible The waitress had a very nasty and pushy attitude. I really hope that they don’t get paid based on tips. We were not happy with the service and won’t be coming back.
Atmosphere: 4
Food: 4
Service: 1
L
Just had the yummiest waffle here! Great diner, good prices and all of the staff is very kind. A special thanks to my server Helen who was wonderful.
The toast taste like it was grilled on an open fire with real butter. My omelette was delicious.!
Atmosphere: 5
Food: 5
Service: 5
Jessbabydevil jessbabydevil
LISTEN TO THE REVIEWS! The cream chip beef was extremely salty, there were multiple problems with the food and when brought up to the waitress she rolled her eyes and had a poor attitude about it. Manager took care of everything but I won't be back.
Atmosphere: 1
Food: 1
Service: 1
Roni Ewing
Nice place. Clean, the food was good and portion sizes were very fair. I'd definitely go again if ever in the area.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Toast
E S
The food is decent, very clean with a nice ambiance. Parking and reasonable prices with a variety of choices.
I visited the Phoenix Diner around 12 o’clock and was seated by Haley, my waitress. Haley was kind, attentive, and the highlight of my visit. She explained the meaning of her face tattoo with a personal story, which really showed her warmth and character. Unfortunately, the food and overall dining experience were very disappointing. I ordered eggs with cheddar cheese and onions, requesting them well done. What I received instead were undercooked eggs with runny whites and stringy yolk. When I sent them back, the chef simply reheated and re-plated the same eggs, adding more cheese on top. They were still undercooked and unappetizing. The bacon was extremely hard and crumbly, more like bacon bits than breakfast bacon. While I was there, another table ordered hot chocolate, and when it was served, the cup had residue on it. The waitress admitted it was likely spilled coffee, but the customers were understandably uncomfortable and ended up leaving without eating. The atmosphere also needs improvement. The diner had an unpleasant smell, and many of the booth cushions were ripped and in poor condition, making the place feel worn down. The only saving grace of my visit was Haley, who truly did her best, and the cashier. When I explained that the food was inedible and even showed her the pictures, she refused to charge me for the meal and only rang me up for the coffee. I insisted on paying, but she was adamant. Because of their kindness, I left a $12 tip to Haley to make sure her excellent service was recognized. Overall, the service from Haley and the cashier was commendable, but the food quality, kitchen standards, and overall cleanliness of the diner were unacceptable
We've been going to the Phoenix for decades. we've gotten to know the staff and owner. Good service and fresh, hot, delicious comfort food.
Good food nice price
Atmosphere: 5
Food: 5
Service: 5
The food was good. Service was a little slow, considering they weren't busy. But I would go again.
Atmosphere: 4
Food: 4
Service: 3
The Phoenix is always a great breakfast stop, and an early in the week stop was even better, staff is friendly and treats their infrequent visitors like they do their regulars. Give em a go eh!
It easily accessible from rt.30 .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grand Slam
This is your typical NJ Diner. Good food, service and decent prices.
I would recommend this restaurant.
Atmosphere: 4
Food: 5
Service: 5
The place is good the service is horrible
The waitress had a very nasty and pushy attitude. I really hope that they don’t get paid based on tips. We were not happy with the service and won’t be coming back.
Atmosphere: 4
Food: 4
Service: 1
Just had the yummiest waffle here! Great diner, good prices and all of the staff is very kind. A special thanks to my server Helen who was wonderful.
Atmosphere: 5
Food: 5
Service: 5
Phenomenal waitress named Alexandria. Great food
Atmosphere: 5
Food: 5
Service: 5
No hash browns, only pictures of them
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The toast taste like it was grilled on an open fire with real butter. My omelette was delicious.!
Atmosphere: 5
Food: 5
Service: 5
LISTEN TO THE REVIEWS! The cream chip beef was extremely salty, there were multiple problems with the food and when brought up to the waitress she rolled her eyes and had a poor attitude about it. Manager took care of everything but I won't be back.
Atmosphere: 1
Food: 1
Service: 1
Nice place. Clean, the food was good and portion sizes were very fair. I'd definitely go again if ever in the area.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Toast
The food is decent, very clean with a nice ambiance. Parking and reasonable prices with a variety of choices.
Parking: On street
Kid-friendliness: Children were there
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries
Food quickly to the table and very good.
Atmosphere: 4
Food: 4
Service: 4
Loading...