We have been going there for more than 25years. They have a winning formula and has not changed.
Atmosphere: 5
Food: 5
Service: 5
Tricia D.
We went for dinner last night and it was a terrible experience! Our chef was very good and entertaining but the service was very slow. My husband looked above his head at the chandelier and it was filthy you could see the grease all over it. The carpet through out the restaurant was so gross my shoes were sticking to it. We have been going here occasionally for years but we will never step foot in there again.
Solus Christus
Very good atmosphere. It feels like a high class restaurant. Though, food list was limited. Food did not taste good at all. Will never go there again.
Atmosphere: 5
Food: 1
Service: 3
Mitch C
Excellent food and service. Fun atmosphere. The elevator must be fixed so elderly people do not have to walk down many stairs. Otherwise, it's a great place.
Atmosphere: 5
Food: 5
Service: 5
yvonne lee
First time,very bad service 1hour before we got served asked for water never got it. the Food was prepared with to much soy sauce. at the end of the servicethey tried to change me extra For fried rice I didn't order .The worse Japanese restaurant I ever went to.
Atmosphere: 3
Food: 2
Service: 1
not viperplays
Waited over a hour to be
Atmosphere: 1
Food: 1
Service: 1
C (C)
Everything was great except service. Walked in got sat immediately. Nobody came to at least ask our drink order or give us water. It was another 20 minutes before we saw someone. The family sitting at my table went and served their OWN glasses of water and Kiku staff NEVER even noticed this. Restaurant was empty as it was still early before dinner rush. Kind of embarrassing if you ask me.After 20 minutes and literally chasing down somebody to come to our table (thank you to the gentleman dining at our table for chasing an employee down… I was hangry) someone finally came to take our order.It was another 10 minutes before we saw our drinks AFTER we ordered.Food was good. Our chef was funny. Only problem with the food. WAY. TOO. MUCH. GARLIC. ON. EVERYTHING! Over 24 hours later, still burping up garlic and my stomach is bothering me. Not everything needs garlic.Service needs MASSIVE improvement
Atmosphere: 3
Food: 4
Service: 2
Rashida Long
It's been awhile since I've had a bad experience dining out. Food was missing that never came out. The food on a whole was very bland and subpar for the price. I've had better hibachi. The icing on the night was being interrupted in the middle of a conversation to be told to hurry up and leave because they need the table. Paying for apps, drinks and entrees for a party of 10 but can't even be given the decency of moving at our own pace to leave. Coats and hats were on but apparently we weren't moving fast enough. Never coming back here, would not recommend, an awful encounter altogether.
Atmosphere: 1
Food: 1
Service: 1
The Critical J.
PROS: the food was amazing and priced well with a strong variety on the menu. The staff is nice, they take reservations, loads of parking, and the best atmosphere of any hibachi restaurant CONS: believe it or not the only con I ran into was the dessert. They only have ice cream and they only give you one scoop OVERALL: 100% would come back here and I highly recommend you to come here too
C D
The chef was good and friendly. My steak was more well done and i ordered it medium rare, but the flavor was still good and wasnt too tough. The soup was warm at best. The service itself was bad. I only got asked once in the 2 hours if i wanted anything else to drink besides my beer. The main hostess guy who set up the tables/seated everyone was far from pleasant. We made reservations for 11 people. He told us we were only getting one chef but needed to sit at 2 separate hibachi tables. So a group of us got to watch the guy cook from the other side of the table. When we asked the hostess he said that the other grill didnt work and he had nowhere else to put us. Meanwhile there were 2 more grill/tables behind us that were empty the whole time. He was overall just unpleasant, unwilling to work with us. The bar service was awful. One bartender who had to walk up to the front desk to get change every time someone paid. Of course we had an automatic 20% tip added onto the bill too. I wont be back
The chef was good and friendly. My steak was more well done and i ordered it medium rare, but the flavor was still good and wasnt too tough. The soup was warm at best. The service itself was bad. I only got asked once in the 2 hours if i wanted anything else to drink besides my beer. The main hostess guy who set up the tables/seated everyone was far from pleasant. We made reservations for 11 people. He told us we were only getting one chef but needed to sit at 2 separate hibachi tables. So a group of us got to watch the guy cook from the other side of the table. When we asked the hostess he said that the other grill didnt work and he had nowhere else to put us. Meanwhile there were 2 more grill/tables behind us that were empty the whole time. He was overall just unpleasant, unwilling to work with us. The bar service was awful. One bartender who had to walk up to the front desk to get change every time someone paid. Of course we had an automatic 20% tip added onto the bill too. I wont be back
Lenora Mesibov
Lost our reservation. Waited an hour for a table. Waited 1/2 hour for waiter to acknowledge us. Waiter left before we paid! Food took FOREVER!
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Scallop Hibachi
Heanah Lee
Worst experience
Atmosphere: 1
Food: 1
Service: 1
小山裕
Management is the
Atmosphere: 1
Food: 1
Service: 1
Selva Collu
After a group Of 11 of us had to move tables due to their grills not working- the heat wasn’t on where they moved us and we were freezing by the window with all the air coming in- the worst of it all- there were mice running around all over inside right next to us right after we got the check!!!!!!!! I will never go to Kiku again, it was actually disgusting.
We have been going there for more than 25years. They have a winning formula and has not changed.
Atmosphere: 5
Food: 5
Service: 5
We went for dinner last night and it was a terrible experience! Our chef was very good and entertaining but the service was very slow. My husband looked above his head at the chandelier and it was filthy you could see the grease all over it. The carpet through out the restaurant was so gross my shoes were sticking to it. We have been going here occasionally for years but we will never step foot in there again.
Very good atmosphere. It feels like a high class restaurant. Though, food list was limited. Food did not taste good at all. Will never go there again.
Atmosphere: 5
Food: 1
Service: 3
Excellent food and service. Fun atmosphere. The elevator must be fixed so elderly people do not have to walk down many stairs. Otherwise, it's a great place.
Atmosphere: 5
Food: 5
Service: 5
First time,very bad service 1hour before we got served asked for water never got it. the Food was prepared with to much soy sauce. at the end of the servicethey tried to change me extra For fried rice I didn't order .The worse Japanese restaurant I ever went to.
Atmosphere: 3
Food: 2
Service: 1
Waited over a hour to be
Atmosphere: 1
Food: 1
Service: 1
Everything was great except service. Walked in got sat immediately. Nobody came to at least ask our drink order or give us water. It was another 20 minutes before we saw someone. The family sitting at my table went and served their OWN glasses of water and Kiku staff NEVER even noticed this. Restaurant was empty as it was still early before dinner rush. Kind of embarrassing if you ask me.After 20 minutes and literally chasing down somebody to come to our table (thank you to the gentleman dining at our table for chasing an employee down… I was hangry) someone finally came to take our order.It was another 10 minutes before we saw our drinks AFTER we ordered.Food was good. Our chef was funny. Only problem with the food. WAY. TOO. MUCH. GARLIC. ON. EVERYTHING! Over 24 hours later, still burping up garlic and my stomach is bothering me. Not everything needs garlic.Service needs MASSIVE improvement
Atmosphere: 3
Food: 4
Service: 2
It's been awhile since I've had a bad experience dining out. Food was missing that never came out. The food on a whole was very bland and subpar for the price. I've had better hibachi. The icing on the night was being interrupted in the middle of a conversation to be told to hurry up and leave because they need the table. Paying for apps, drinks and entrees for a party of 10 but can't even be given the decency of moving at our own pace to leave. Coats and hats were on but apparently we weren't moving fast enough. Never coming back here, would not recommend, an awful encounter altogether.
Atmosphere: 1
Food: 1
Service: 1
PROS: the food was amazing and priced well with a strong variety on the menu. The staff is nice, they take reservations, loads of parking, and the best atmosphere of any hibachi restaurant CONS: believe it or not the only con I ran into was the dessert. They only have ice cream and they only give you one scoop OVERALL: 100% would come back here and I highly recommend you to come here too
The chef was good and friendly. My steak was more well done and i ordered it medium rare, but the flavor was still good and wasnt too tough. The soup was warm at best. The service itself was bad. I only got asked once in the 2 hours if i wanted anything else to drink besides my beer. The main hostess guy who set up the tables/seated everyone was far from pleasant. We made reservations for 11 people. He told us we were only getting one chef but needed to sit at 2 separate hibachi tables. So a group of us got to watch the guy cook from the other side of the table. When we asked the hostess he said that the other grill didnt work and he had nowhere else to put us. Meanwhile there were 2 more grill/tables behind us that were empty the whole time. He was overall just unpleasant, unwilling to work with us. The bar service was awful. One bartender who had to walk up to the front desk to get change every time someone paid. Of course we had an automatic 20% tip added onto the bill too. I wont be back
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
The chef was good and friendly. My steak was more well done and i ordered it medium rare, but the flavor was still good and wasnt too tough. The soup was warm at best. The service itself was bad. I only got asked once in the 2 hours if i wanted anything else to drink besides my beer. The main hostess guy who set up the tables/seated everyone was far from pleasant. We made reservations for 11 people. He told us we were only getting one chef but needed to sit at 2 separate hibachi tables. So a group of us got to watch the guy cook from the other side of the table. When we asked the hostess he said that the other grill didnt work and he had nowhere else to put us. Meanwhile there were 2 more grill/tables behind us that were empty the whole time. He was overall just unpleasant, unwilling to work with us. The bar service was awful. One bartender who had to walk up to the front desk to get change every time someone paid. Of course we had an automatic 20% tip added onto the bill too. I wont be back
Lost our reservation. Waited an hour for a table. Waited 1/2 hour for waiter to acknowledge us. Waiter left before we paid! Food took FOREVER!
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Scallop Hibachi
Worst experience
Atmosphere: 1
Food: 1
Service: 1
Management is the
Atmosphere: 1
Food: 1
Service: 1
After a group Of 11 of us had to move tables due to their grills not working- the heat wasn’t on where they moved us and we were freezing by the window with all the air coming in- the worst of it all- there were mice running around all over inside right next to us right after we got the check!!!!!!!! I will never go to Kiku again, it was actually disgusting.
Atmosphere: 1
Food: 1
Service: 1