Coastal Craft Kitchen & Bar

Customer service is awful especially housekeeping. We were there for a cheer event and the hotel was filled with kids. They threw out my daughter’s large squish mellow or so they say. I believe the housekeeper stole it and said she threw it away. No one would think this item was trash. On top of that the housekeeper supervisor would not even speak to me about the issue!

I don't understand why there is a diamond and seven star line when you can just jump in any line and they will seat you without looking at your card. We got in line in front of this couple and they said there's no way everybody in this line is diamond. They got from behind us and then stood in the seven star line where nobody asked for their card and they were seated before us and at least 5 other people. You guys need to do better at this restaurant ensuring people's cards are checked. That put a bad taste in my mouth and I don't know if I will be returning.

Horrible customer service.

Table was not so clean. I ordered the steak and eggs. The steak did not have favor. They had an online menu which has a 10oz priced at 37. But the menu here has an 8oz priced at 38. No real favor with the potatoes either.

Atmosphere: 2

Food: 1

Service: 4

My wife and I had breakfast today and we really enjoyed it. Food was delicious and the service was great. Prices are very reasonable. I had the meat lovers omelette and my wife had the coastal breakfast. More than enough food that we brought some back to the room to pick on later.

Atmosphere: 5

Food: 5

Service: 5

My lady and I went to Harrah's Atlantic City last Saturday. That Sunday morning we wanted breakfast and went to Costal Craft across from The Pool. I went here once before and the breakfast was good this time around, same deal the breakfast was good I got the coastal breakfast. No complaints really, will be back and eat breakfast there again

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: French Toast Breakfast, Sausage Breakfast Potatoes, Home Fries

We had ordered room service this morning. And it being my birthday and you having eggs benedict on the menu I thought I would give it a try. The absolute worst meal I have ever had. The app they make you use does not work correctly. It arrived cold but it came here within 40 minutes so I’m not sure what happened. If you advertise you have eggs benedict. Please learn how to make hollandaise sauce. Awful.

Food: 1

Service: 1

Beware! I’m not one to write bad reviews, but in wake of Harrahs and Caesar’s entertainment ruining my own Bachelor Party, I’m compelled to share my experience. For 5 months, we had my first night planned at Harrahs Pool party, and we had 20 people split a bungalow, committing to just over $3000 in services and beverages. Less than 1.5 hours into the night, my night that I can’t get back was ruined, and they’ve committed to not making it right. On July 26th 2024, while at the pool party, I was accused of “pushing a waitress down stairs” and before even knowing what I was accused off, was dragged out of the club to back rooms of Harrahs, forced to sign paperwork and a complaint and was then escorted out the front door with four security officers, who assured me that police would be involved if I was seen walking through the doors at a Caesars property for the next couple years. I work in education and would never want any kind of record, so I listened and communicated with the 20 friends left inside the club as they gathered information. About 30 mins later, my brother texted me saying the waitress said it was ok to re-enter. After being escorted out and receiving the message I received from security, it was going to take more than a text for me to enter. I wanted someone to get me to assure me it was a mistake and I was allowed back in. It took an additional 1.5 hours for them to find where security dropped me off, and now nearly 2.5-3 hours has passed without me AT MY BACHELOR PARTY. They refunded $500 of a $3500 bill, and that’s all they’re doing, now claiming that alcohol was consumed, so there’s nothing to refund. As a reminder…I was escorted BACK IN by the manager at the pool, David Getter and he was apologizing for the bad experience. Unfortunately, it was too late and most of my party had left. After speaking with Lou Dimino a few weeks later, he told me he would look into additional credits, would offer me a free bottle “next time” and ultimately had a random customer service rep named “fina” from Caesar’s customer service give me the news they weren’t going to do anything. They took a night I can’t get back and pocketed nearly $2900 that I can’t get back. They viewed me guilty until proven innocent, and did nothing to rectify it. Don’t consider going here for any important event.

I am in town to perform 2 shows. I was excited to have breakfast with my cousins, who drove 2hrs to see me. When we arrived at the restaurant, there were two separate lines: one for non-diamond members and one for diamond members. We stood on the non-diamond member side for over an hour, while the host & hostess kept seating anyone who kept coming through the diamond member line. We were only seated after addressing our displeasure directly to the host. We were seated & waited another 10min before the waitress acknowledged our presence. I have performed in Atlantic City many times over my career of 20+ years. This was the worst dining experience I have ever had in Atlantic City!!!! ????????????????

Atmosphere: 1

Food: 3

Service: 1

Forever for the good to get here we have been waiting her car an 1 in a half and the food is still not here

The food is very hit or miss.

Atmosphere: 4

Food: 2

Service: 4

This restaurant is directly across from Harrah's pool and is always crowded. I was curious to find out why. Well what I found was great food, terrific service, and an atmosphere of cheerful people just like myself. Coastal Craft Kitchen will definitely be my go-to for breakfast over Starbucks

Atmosphere: 5

Food: 5

Service: 5

This restaurant is directly across from Harrah's pool and is always crowded. I was curious to find out why. Well what I found was great food, terrific service, and an atmosphere of cheerful people just like myself. Coastal Craft Kitchen will definitely be my go-to for breakfast over Starbucks

Atmosphere: 5

Food: 5

Service: 5

First time here. The food was reasonably priced considering the amount that was given. A good stop for breakfast checking in or checking out if the hotel.

The breakfast potatoes were some of the best I’ve had. The only let down was the eggs. I love eggs, but COULD NOT eat these. All I tasted was everything else made on the grill. Everything else was delicious.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Buttermilk Pancakes Part of the Coastal Breakfast

Excellent food excellent service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Breakfast Potatoes