Coastal Craft Kitchen & Bar

Food was deliciouso!!! I don’t even like breakfast foods that much but everything I had was tasty. Seasoned to perfection.

Atmosphere: 5

Food: 5

Service: 4

Very enjoyable, still outside go to main hallway so faint pool smell. Servers are great. Foods a little pricey, it's disheartening seeing the older menus and seeing the price steadily going up.

Atmosphere: 4

Food: 4

Service: 5

We were there a week and a half ago on a Friday and came in for dinner. My husband had been so excited to try it. Unfortunately it left a lot to be desired. There was no wait to get in. Our server was average. Pleasant enough, but not super fast. My husband ordered a beer and it was taking forever to get. He happened to notice the bartender kept pouring it and dumping it out. Finally she seemed ok with it and gave it to our server to bring to us. It was only 3/4 full. The server should have refused it and insisted on a full glass since we were paying for a full beer. Our food finally came after quite a while. I had the cheesesteak sandwich and asked for au jus on the side. I was given so little it wasn’t even enough to dunk half my sandwich in. Not sure if the server spilled it on the way out to me or if the cook was just stingy. The server came by when I was almost done eating and offered to bring me more. At that point it was too late. We would not go here again.

Atmosphere: 3

Food: 3

Service: 3

My family of 5, including three children (9, 6 and 2) stayed at Harrah’s last week. While my two-year-old was playing in our room he found an unknown pill at the corner of the bed and placed it in his mouth. I immediately called the front desk and security came up and took a report. The housekeeping manager thought it was funny and laughed in my face (not to mention our room was only cleaned once during the sixth day stay despite requesting on two separate occasions for a cleaning and towels). I was told that a risk management supervisor would have to reach out to me to discuss this incident. I am still sick to my stomach over this!!!!!!! To date, despite reaching out to Harrah’s corporate, risk management and the hotel supervisors directly, my calls go unanswered. I do NOT recommend this filthy hotel or its incompetent staff. Avoid at all costs.

I came in with a party of 8 and everything we ordered did not taste good. Some items came out cold, and the items that did come out fresh hardly had any flavor. Shout out to the server who got us in and out quickly because I couldn’t wait to leave

Atmosphere: 1

Food: 1

Service: 3

Terrifying experience — zero security and zero responsibility! We booked our stay at Harrah’s Atlantic City through Expedia, and it turned into a nightmare. At 5 AM, someone entered our room on the 32nd floor and stole all the cash and credit cards from the table. The door was closed, but not latched — and we were never warned that this could leave us exposed to theft. We immediately called security. They arrived with just a scrap of paper, asked us to “write a statement,” and told us “If you want, you can call the police.” That was it. When we asked what would happen next, they said “Corporate will call you.” No apology. No concern. No action. How did someone even get to the 32nd floor without a key card? In most modern hotels, upper floors require keycard access via elevator. Harrah’s clearly lacks basic security protocols. We’ve notified Expedia about this serious incident and urge them to reconsider listing this property. If you value your safety, do NOT stay at Harrah’s Atlantic City. Choose a hotel that actually protects its guests and takes responsibility when something goes wrong. Harrah’s completely failed us. Never again.

Booked a room with 2 queen beds in a non-smoking room 3 weeks in advance only to be told at check in (after waiting in line for 45 minutes) that it wasn’t available as they overbooked. We were charged $463 on their website only to get there and be told it was really $710. The marijuana smell was everywhere and the room we ended up with was one bed and a cot that had springs poking through. Parking was a joke and valet took 30 minutes or more to bring the car around. There was no way to call and get the process started before leaving your room because you get put on hold forever. Double charged for parking. We were there for a wrestling tournament,the fitness center was gross, the pool closed before the tournament ended each day and the staff was less than accommodating. Thousands of families were in town for the tournament and they had a skeleton crew of staff that did nothing to rectify the problems the hotel created. We would not recommend Harrah’s to anyone for any reason.

Waited 50 minutes to get our breakfast. Biscuits and gravy were terrible. Waiter never came back except to give check. Steak was below average. Would not go again.

Atmosphere: 2

Food: 1

Service: 2

Honestly couldn’t tell you about the food nor drinks because we walked out after waiting for 45 minutes. No line took 10 min to be seated. Waitress took our food and drink order at the same time. After waiting for just a drink for 25 minutes we walked out. It was not busy at all so don’t know what to w hold up was. Couldn’t even tell her was going to leave because we did not see her since she took our order. Will not be going here again. Don’t even want to give it another shot

Atmosphere: 3

Food: 1

Service: 1

Harrah’s: Come for the AC that doesn’t work, stay because they trap you in billing limbo If you're looking for a relaxing beach getaway with functioning AC, clean showers, a usable pool, and even the smallest shred of customer service — go literally anywhere else. We checked into our room, cranked the thermostat down to a refreshing 65°, and hit the beach. Came back four hours later… still a toasty 80° inside. So warm, it felt like we were roasting in a Hot Pocket sleeve. Bonus: greasy handprints on the mirrors and windows. Gross, sure, but we weren’t planning to lick the glass, so we tried to move on. Tried calling maintenance about the AC. Five times. Nothing. Went down to the desk — where they managed to reach someone in about two seconds. Maintenance guy shows up and says, “Oh yeah, this room is directly over the boiler room. It’s not going to cool down.” Uhh… so why are you booking this sauna as a habitable space? We were told to go back to the front desk and request a room change — per maintenance’s orders. At the desk, we were greeted by a kind man who showed actual empathy. That moment of peace ended when Lisett, ",the supervisor", finally emerged from the back, oozing passive-aggressive energy. She agreed to switch the room but made it clear this was a favor — as if it was our fault for being assigned a room hotter than Satan’s A**hole. We asked for a late checkout as a courtesy. She “generously” offered us an entire extra hour — because, you know, being relocated from an uninhabitable room totally equals a 12PM checkout. New room? Still hot, but at least it flirted with 70°. And then came the shower surprise: not one, not two, but about 13 hairs in and around the tub — plus dirt and food on the floor. Nothing makes you feel like you're on vacation quite like someone else’s pube party in your bathroom. Waited in line (again) to talk to the front desk. Told someone about the hair. They said they’d send up the housekeeping supervisor. An hour later, someone else showed up, agreed it was disgusting, and asked when we wanted housekeeping to reclean. Answer: 15 hours ago. You shouldn’t have to spend 3 hours of your vacation trying to get a clean room and functioning AC. Now, let’s talk about this mythical “resort pool” they advertise. Want to use it? That’ll be $20 for the first two guests in your room. And $10 per additional guest. Non-guests can also book it, which means actual guests can get locked out. And oh, it closes at 5PM. Nothing says “resort luxury” like not being able to use the pool when you get back from the beach. But dont worry, you'll still pay for it-- literally, despite the inability to use it. The so-called “family pool” was on the hotel floor — aka right next to people’s doors — and looked like it belonged at a budget roadside motel. Also charged extra after two guests. No mention of this anywhere when booking. Food? Overpriced and highly underwhelming. Security? Doesn’t exist. No room key needed to ride the elevator, so literally anyone can wander in off the street and head up to your floor. Love that. Super safe. Self-parking key didn’t work — of course. Front desk said to just keep trying. Cool. No-smoking room? Smelled like someone lit a Marlboro bonfire last night. Classic. And let’s not forget the mystery charges. Checked the room account on the TV the night before checkout. Surprise: extra resort fees and a random charge we didn’t make. Went to the front desk (again, after waiting in line because the “front desk” button on your phone goes to a call center in another galaxy). Was told we owed $70 something after already paying in full. Guy told us it would be taken from our $150 hold. Then in the next breath said we’d get the hold back in 5–10 business days but still owe the $70. something. Make it make sense. The TV remote is from 2012. You can’t stream anything, buttttt they offer the thrilling option of Pay-Per-View porn instead. Internet? Not free for more than one device. Slower than dial-up. Didn't realized I took a time machine to the 90

Harrah’s Atlantic City: Where your patience goes to die. If I could give negative stars, I would. What was supposed to be a relaxing two-night getaway turned into a nonstop battle with poor service, hidden fees, misleading amenities, and security concerns that honestly made us question how this place is even allowed to call itself a “resort.” Let’s break it down: 🚪 Room Disaster: • We were booked in one tower and placed in another — no explanation. • First room was 79 degrees, located directly above the boiler room. The AC didn’t work, no matter how we adjusted it. • The room was visibly dirty — handprints and smudges on the windows and mirrors. • Second room wasn’t much better: hair in the shower, food crumbs on the floor, and still no real cleaning done. • Promises were made (“a housekeeping supervisor is on the way!”) but no one ever came. • We couldn’t get a third room, so they said they’d send housekeeping immediately — 30 minutes later, still waiting. Went for a drink. Came back. They were just arriving. • The entire ordeal wasted 4+ hours of our trip. • And after all that? They offered us a $40 comp. For four hours of frustration. Thanks, but no thanks. 🔐 Security? Laughable. • The hotel is attached to the casino, and anyone off the street can wander into the guest room towers. There is zero security screening at entrances. • Elevators have keycard swipes for “security,” but they don’t even work in any of the towers. A total security risk in a building full of strangers. 🅿️ Scammy Parking & Fake Amenities: • You pay upfront for self-parking — but when you go to exit, they charge you again because your car becomes “inactive” after checkout. No warning. No signage. Just another charge. • Wi-Fi is limited to 1 device per room, barely works, and if you want more, it’s $20 extra for two devices. In 2025. Absurd. • Gratuity is auto-included on everything — hidden in small print or second pages of receipts. Easy to miss, and you’ll end up tipping twice unless you’re paying attention. • Food and drinks are wildly overpriced and low quality. You’re paying high-end prices for airport-level snacks. 🏊‍♂️ “Resort” Pools & The Joke of a Shuttle: • 21+ pool has a $20 per person cover charge — nowhere listed on the site. You’re pushed online to reserve, where they upsell $100+ chairs and cabanas. • The family pool is TINY, the bar was closed, and it’s only free for 2 guests. Then it’s $10 per extra person. • The beach shuttle is only free for Diamond and Seven Star members, which is a status most guests will never reach. Everyone else pays $10 each way — or can use rewards points… which take 1–3 business days to show up. So basically, not during your actual trip. 📞 Customer Service: • Front desk never answers. All calls route to a call center, which has no idea what’s happening on-site. • Self check-in/check-out kiosks constantly crash, so you’re stuck in a 20–30 minute line because the place is understaffed. • Lisette, one of the managers, was downright rude and condescending when we asked for a reasonable comp. Acted like we were the problem. • On the flip side, Barbara, another manager, was kind and professional — and the front desk staff we worked with in person were the only saving grace. But their hands were clearly tied. 💸 Hidden Charges & The “Resort Fee” Scam: • We were charged $103 in resort fees and taxes on a military-discounted stay with rooms around $90/night. • Nothing we experienced — no working Wi-Fi, no decent pool access, no entertainment, no concierge, no local activities — justified that “resort” fee. It’s just a cash grab. ⸻ ❌ Final Thoughts: There is NOTHING “resort” about Harrah’s Atlantic City. Just a casino hotel that’s fallen into disrepair, running on poor service, broken systems, hidden fees, and the assumption that guests won’t speak up. You’re better off staying literally anywhere else. This was supposed to be a quick getaway — instead, it turned into a never-ending exercise in frustration. Avoid this place. Spend your money somewhere that respects you

Two coffees and two breakfasts, two eggs over easy, bacon and hash browns. Bacon was poorly cooked, very greasy and fatty, over easy eggs with runny whites. Hash browns were tasty. I complained and they replaced the eggs without a fuss. Second batch were better. They replaced the whole breakfast. Service and atmosphere very pleasant. Each breakfast platter was $18.99, a cup of coffee was $6. $64 with tip.

Atmosphere: 5

Food: 2

Service: 5

Food was delicious and Donna was an excellent waitress. Will definitely be back

Atmosphere: 5

Food: 5

Service: 5

My husband and I had a nice breakfast and the services was excellent (Been)! Thank you so much for your hospitality with us.

Atmosphere: 4

Food: 4

Service: 4

We live coming here for breakfast. The poached eggs are always perfect! The Benedict is savory, portions are just right too.

Atmosphere: 5

Food: 5

Service: 5