I went into the Starbucks to get breakfast for my birthday and the cashier was extremely rude. Demanding I give her my order with an attitude instead of being courteous special y because I greeted her with a smile and excitement while Itold her it was my birthday. I don’t expect special treatment because it’s my birthday, but I do believe that if I’m spending my money to buy coffee at Starbucks which is not cheap, that she treat her customers with the respect, and that she should behave in the manner that represents the companies values. Very dissappointed and had to leave the store to avoid her creating a worst experience.While leaving other customers agree on rhe fact that this Employee was rude and out of line. Sad.
Atmosphere: 1
Food: 1
Service: 1
Lydia Nuskey
Me and my friend went to the Starbucks this morning. The girl at the register seem to have a very strong attitude. I had told her what I wanted and I DID say the size and then she Ridley asked me what size. It’s okay that she didn’t hear what I said but the way she asked me “what size do you want?” Was very rude and had a very big attitude. In my mind I tried to be nice and think that maybe she was just having a bad day. Either way that does not make it okay to be disrespectful to other people, especially when you’re working. THEN I was waiting for my food and drink. My name got called and it was not the right size drink which I found wierd considering I had TOLD her AND she ASKED me. I told the other worker that my drink size was wrong in a very nice way. She then got an attitude with me and said she can fix it. Which may not sound rude but her tone was very disrespectful. Then I got my drink and everything was fine but when they handed you stuff they kinda tossed it which is very odd to me. Then they had yelled my friends name so she walked over to the counter and the entire order was wrong. My friend had said that her order was wrong and the lady from the register said it’s not wrong because you typed it in you made the mobile order and she just said it very rude and in a really bad tone. My friend had then said I was just over there talking to you at the register putting my order in. We then had found out it was a mobile order and it was not her drink. Which that’s our fault but we had every right to be confused in a situation like that. It was the way the lady was speaking to us that was not ok. Then ANOTHER worker made her drink and then basically tossed it onto the counter and it almost tilted over and my friend had to catch it. Overall the workers attitude is terrible and I understand if your having a rough morning but you have no right to be rude to customers and act like a child. I do not recommend going to this place at all. Everything is super expensive and customer service is terrible. No one had a nice tone or a smile on there face.
Atmosphere: 2
Food: 1
Service: 1
Adam John
All horrible - workers are slow and could care less how long ppl wait - place was a mess - workers telling more than working - 4 ppl in the store and regular coffee took 15 min - seriously???
Atmosphere: 1
Food: 1
Service: 1
GREGNYCE
Pretty decent Starbucks. 👍🏾
Atmosphere: 4
Food: 3
Service: 4
Rebecca Cohencious
Rude, indifferent staff. I come here three times a year and every time my order is incorrectly filled. This place is the worst
Atmosphere: 2
Food: 4
Service: 1
omran1974
Worst place and worst service A lot of workers but very slow work They don’t care A worker name Jenifer took my order which is just hot coffee I waited almost 30 minutes and no service Not worth the waiting sorry
Worst place and worse service
Atmosphere: 1
Food: 1
Service: 1
Annette Galassi
Worse experience this morning at Starbucks in the Borgata Hotel lobby. When I asked the cashier what they were brewing this morning she answered “coffee”. When I asked what roast she had no idea. I had to give examples - “is it Pike Place, House Blend”? She said Pike and Sumatra. I ordered one of each. When they came out, I had one Pike and one Guatemalan. The manager was at the pick up counter had an attitude. Before I saw the label on the cup I asked which was which. She said “They’re drip coffees”.Really???
Service: 1
Soojin Kim
I expected the Starbucks inside the resort to be pricey, since that’s usually the case at Starbucks locations in tourist resorts. But the problem was the taste—it was truly disappointing.
Atmosphere: 3
Food: 1
Service: 4
denis dedkov
Wish I’ve read the reviews before I went there. Price gouging where it’s almost double the cost of a regular Starbucks and absolutely horrible and rude customer service! This was the worst Starbucks I ever went to. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Erika Dedkov
Beside the rude staff the prices were outrageous. I would avoid. So disappointed for a Starbucks!
Fast service, good drinks & service. Drinks of course pricier than your typical starbucks.
Atmosphere: 5
Food: 5
Service: 4
Ty
Was overcharged by Lauren and will be disputing as it was incorrect and I was not reimbursed for it after bringing it to the “barista” $9 for a grande??? Not a thing. Plus I asked for a Venti and she told me what I asked for.
Atmosphere: 1
Food: 1
Service: 1
Connie Ng
Horrible experience with the barista here today. The drink was made wrong the first time and when I had told her she started mumbling under her breath obviously very annoyed. As she was making a new drink for us she started slamming the equipment as she was making the new drink. Horrible. Starbucks please train your employees better.
Atmosphere: 2
Food: 1
Service: 1
Tracy Ranallo
I ordered a drink, it was made wrong , no big deal. I told the girl who gave it to me, she grabbed it off of me ,and flicked th fruit out, and just put drink down very rude. Then, just slammed down other drink Never apologized. People, make mistakes, you just say sorry, How I can fix it ! I go to to Starbucks, alot. Never even downloaded app. for perks I always , have a great experience. This, was unacceptable behavior, for some one who represents Starbucks. I hope she has a better day. Life's too sort to be rude. Kindness is free!!
I went into the Starbucks to get breakfast for my birthday and the cashier was extremely rude. Demanding I give her my order with an attitude instead of being courteous special y because I greeted her with a smile and excitement while Itold her it was my birthday. I don’t expect special treatment because it’s my birthday, but I do believe that if I’m spending my money to buy coffee at Starbucks which is not cheap, that she treat her customers with the respect, and that she should behave in the manner that represents the companies values. Very dissappointed and had to leave the store to avoid her creating a worst experience.While leaving other customers agree on rhe fact that this Employee was rude and out of line. Sad.
Atmosphere: 1
Food: 1
Service: 1
Me and my friend went to the Starbucks this morning. The girl at the register seem to have a very strong attitude. I had told her what I wanted and I DID say the size and then she Ridley asked me what size. It’s okay that she didn’t hear what I said but the way she asked me “what size do you want?” Was very rude and had a very big attitude. In my mind I tried to be nice and think that maybe she was just having a bad day. Either way that does not make it okay to be disrespectful to other people, especially when you’re working. THEN I was waiting for my food and drink. My name got called and it was not the right size drink which I found wierd considering I had TOLD her AND she ASKED me. I told the other worker that my drink size was wrong in a very nice way. She then got an attitude with me and said she can fix it. Which may not sound rude but her tone was very disrespectful. Then I got my drink and everything was fine but when they handed you stuff they kinda tossed it which is very odd to me. Then they had yelled my friends name so she walked over to the counter and the entire order was wrong. My friend had said that her order was wrong and the lady from the register said it’s not wrong because you typed it in you made the mobile order and she just said it very rude and in a really bad tone. My friend had then said I was just over there talking to you at the register putting my order in. We then had found out it was a mobile order and it was not her drink. Which that’s our fault but we had every right to be confused in a situation like that. It was the way the lady was speaking to us that was not ok. Then ANOTHER worker made her drink and then basically tossed it onto the counter and it almost tilted over and my friend had to catch it. Overall the workers attitude is terrible and I understand if your having a rough morning but you have no right to be rude to customers and act like a child. I do not recommend going to this place at all. Everything is super expensive and customer service is terrible. No one had a nice tone or a smile on there face.
Atmosphere: 2
Food: 1
Service: 1
All horrible - workers are slow and could care less how long ppl wait - place was a mess - workers telling more than working - 4 ppl in the store and regular coffee took 15 min - seriously???
Atmosphere: 1
Food: 1
Service: 1
Pretty decent Starbucks. 👍🏾
Atmosphere: 4
Food: 3
Service: 4
Rude, indifferent staff. I come here three times a year and every time my order is incorrectly filled. This place is the worst
Atmosphere: 2
Food: 4
Service: 1
Worst place and worst service
A lot of workers but very slow work
They don’t care
A worker name Jenifer took my order which is just hot coffee I waited almost 30 minutes and no service
Not worth the waiting sorry
Worst place and worse service
Atmosphere: 1
Food: 1
Service: 1
Worse experience this morning at Starbucks in the Borgata Hotel lobby. When I asked the cashier what they were brewing this morning she answered “coffee”. When I asked what roast she had no idea. I had to give examples - “is it Pike Place, House Blend”? She said Pike and Sumatra. I ordered one of each. When they came out, I had one Pike and one Guatemalan. The manager was at the pick up counter had an attitude. Before I saw the label on the cup I asked which was which. She said “They’re drip coffees”.Really???
Service: 1
I expected the Starbucks inside the resort to be pricey, since that’s usually the case at Starbucks locations in tourist resorts. But the problem was the taste—it was truly disappointing.
Atmosphere: 3
Food: 1
Service: 4
Wish I’ve read the reviews before I went there. Price gouging where it’s almost double the cost of a regular Starbucks and absolutely horrible and rude customer service! This was the worst Starbucks I ever went to. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Beside the rude staff the prices were outrageous. I would avoid. So disappointed for a Starbucks!
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Great staff of ladies! Can get very busy.
Atmosphere: 5
Service: 5
Fast service, good drinks & service. Drinks of course pricier than your typical starbucks.
Atmosphere: 5
Food: 5
Service: 4
Was overcharged by Lauren and will be disputing as it was incorrect and I was not reimbursed for it after bringing it to the “barista” $9 for a grande??? Not a thing. Plus I asked for a Venti and she told me what I asked for.
Atmosphere: 1
Food: 1
Service: 1
Horrible experience with the barista here today. The drink was made wrong the first time and when I had told her she started mumbling under her breath obviously very annoyed. As she was making a new drink for us she started slamming the equipment as she was making the new drink. Horrible. Starbucks please train your employees better.
Atmosphere: 2
Food: 1
Service: 1
I ordered a drink, it was made wrong , no big deal.
I told the girl who gave it to me, she grabbed it off of me ,and flicked th fruit out, and just put drink down very rude.
Then, just slammed down other drink
Never apologized.
People, make mistakes, you just say sorry, How I can fix it !
I go to to Starbucks, alot.
Never even downloaded app. for perks
I always , have a great experience.
This, was unacceptable behavior, for some one who represents Starbucks.
I hope she has a better day.
Life's too sort to be rude.
Kindness is free!!
Atmosphere: 5
Food: 5
Service: 1
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