I wanted to extend a special thank you to Corey, Manager at Charlie's, for exceptional customer service. He went above and beyond to help me resolve a matter with a gift card, demonstrating true professionalism. His dedication to ensuring customer satisfaction is truly appreciated! Thank you, Corey!
Dustin Horowitz
Foods was just ok. It use to be so delicious me and my wife would make it a point to go for lunch . Not really worth the drive so much anymore. Beautiful place and great staff.
Atmosphere: 5
Food: 3
Service: 5
Brielle F
First, let me start by saying I LOVE this restaurant. The food and the ambiance are incredible. The issue I have had twice is with the staff. I normally do not write reviews but the past two experiences I have had here deserve a review.
I came here in July to celebrate my friends surprise birthday lunch. I came inside before everyone got there, said hello to the host and told her I had some balloons, cupcakes and things and asked if she'd be able to hold onto them for me before the reservation. She stared at me like I was crazy and said "uh, sure." As if it was an inconvenience. I then asked if any bus boy or staff member would be able to help me grab the stuff from my car that was parked in the front, since I would have to take atleast 3 trips because I was by myself. The host has no idea what to say, looks at a male manager and asks "can someone help her?" The older male manager says "No, no staff is available right now". (The restaurant was empty) I said oh ok. After my second trip up the stairs he says to me "We have an elevator, if that helps." Like seriously? I used to work in a restaurant for years and the staff I worked with would drop anything to help customers. I guess this place isn't like that. This put such a bad taste in my mouth.
Fast forward to now, October. My birthday is next month. I call up to see if there is a open reservation for 11 people on a Saturday. The host who had no interest in helping me and must have been a teenager, told me there is not 1 available reservation that Saturday. I was so disappointed and said okay. I look on Resy.... (The largest reservation you can make on Resy is for 8 people) There was lunch and dinner reservations for 8 people AVAILABLE. How are all these time slots available for 8 people but not 11?! I then look for 7 people, 6 people, etc, and plenty of reservations were available. It was not making sense. I call back and finally speak to someone who knew what they were talking about. They have 1 available spot at 5:00pm, so I take it. The next day, I realized I have 2 more people. I was NERVOUS to even call back because of how difficult it is to speak to these hosts!!!! So I call, she tells me "no we cannot accommodate that for you." So I canceled my birthday dinner here, and I'll go somewhere that would be happy to take my reservation.
I love this restaurant so much. I wonder if the owners know how the staff treats guests. It's a shame! And I see a review from 5 days ago with a similar experience. It must happen often. They're missing out on business because the hosts just tell people no.
Service: 1
Pam Magi
Good morning ! On Sunday October 6th, i hosted an 80 th birthday celebration for my husband in the Wine room. I cannot let another day go by without complimenting your outstanding staff. Lily & Jen were wonderful to work with, so patient and helpful , Ellen & Christie, our waitresses were amazing. They were friendly, helpful and professional, they took everyone's order efficiently and effortlessly, most of the time I didn't even know they were in the room! The food was delicious from the appetizers to the desserts. The whole experience was seamless. Thank You Pam Magi
Sent from my iPhone
Dr. Steven Zodkoy
I eat here once or twice a month. I enjoy the drinks and food. I have everything from the pizza to seafood , always spot on. Service is very good and the views are excellent.
My boyfriend and I went for dinner here and while the food was good the service was lacking. The waitress (Kim) never made eye contact with me the whole night. She spoke to my boyfriend mostly (not insinuating she was flirting) just a lack of respect for me. We observed her serving and catering to other tables around us, but taking her time coming back to us to see if we needed anything else. She finally came over to ask us if we wanted dessert and we said "yes, we'd like to look at the dessert menu". She again went and served another table, grabbed the menu and had a conversation with the manager for about five minutes (keeping in mind we had already been waiting after our dinner plates were cleared about 10 minutes prior) and then she finally came back to give us the menu, at which point I told her we were no longer interested just give us the check. If your food and ambiance is good, but you lack good service that take away from the good experience desired. I don't prefer to patronize such an establishment again. We will not be returning to Charlie's.
Classy spot. Came for a dinner in the private wine room and enjoyed it. The charcuterie was delicious. The calamari was high quality and you know that because it had the tentacles not just the rings. The calamari were fried just right. Enjoyed the filet mignon as well. Everything about this place works. The setting is beautiful and service is good. There is valet parking too. Must try when in the area!
Atmosphere: 5
Food: 5
Service: 5
Ken Ross
Very crowded bar, need to put in another. Great food, and Kelly, our Server was outstanding!
Came here again while in the area hoping to get a high top as a walk in, and the hostess was incredibly rude. Won't be back.
Bob Giannone
It's everything that you would appreciate from a fine restaurant. Ps. Great bar! ??
Atmosphere: 5
Food: 5
Service: 5
Jeff D
Loved the service, atmosphere, service, and food. Wife and I shared the Flounder, spinach with a sauce and capers dish. It was a great early evening meal with family.
Atmosphere: 5
Food: 5
Service: 5
Holly Orgo
Great service, great drinks, delicious food, prices are higher but worth it.
Atmosphere: 5
Food: 5
Service: 5
Mike Griffiths
Great location being right on the bay. At night the lighting encompassing the restaurant looks beautiful...great for pictures. The food itself was absolutely delicious. The fish entrees we ordered were cooked impeccably. Very tender and flaky with no fish after taste what so ever. The quinoa cake appetizer we ordered tasted so unique and pan fried to perfection. That being said I absolutely can not look past the price to portion ratio. The amount of food i received for both the appetizer and entrees were wildly disproportionate to the price of the dishes. The quinoa cake was just slightly bigger than the face of my watch for nearly $20 and the fishes could have been finished in a few bites with a spoonful of risotto. I completely understand they have to make money...I understand you're paying for the ambiance...but just give me a little bigger piece of fish...a little more rice...that's not too much to ask when I payed over $100 for one appetizer and 2 entrees...no drinks. Yes..over $100 for 2 people with 0 alcohol. I'm sorry but as beautiful and delicious as it was I don't ever look past that when it comes to being able to frequent an establishment. It's for that reason I'd recommended coming here every now and again or you'll be hungry.
I wanted to extend a special thank you to Corey, Manager at Charlie's, for exceptional customer service. He went above and beyond to help me resolve a matter with a gift card, demonstrating true professionalism. His dedication to ensuring customer satisfaction is truly appreciated! Thank you, Corey!
Foods was just ok. It use to be so delicious me and my wife would make it a point to go for lunch . Not really worth the drive so much anymore. Beautiful place and great staff.
Atmosphere: 5
Food: 3
Service: 5
First, let me start by saying I LOVE this restaurant. The food and the ambiance are incredible. The issue I have had twice is with the staff. I normally do not write reviews but the past two experiences I have had here deserve a review.
I came here in July to celebrate my friends surprise birthday lunch. I came inside before everyone got there, said hello to the host and told her I had some balloons, cupcakes and things and asked if she'd be able to hold onto them for me before the reservation. She stared at me like I was crazy and said "uh, sure." As if it was an inconvenience. I then asked if any bus boy or staff member would be able to help me grab the stuff from my car that was parked in the front, since I would have to take atleast 3 trips because I was by myself. The host has no idea what to say, looks at a male manager and asks "can someone help her?" The older male manager says "No, no staff is available right now". (The restaurant was empty) I said oh ok. After my second trip up the stairs he says to me "We have an elevator, if that helps." Like seriously? I used to work in a restaurant for years and the staff I worked with would drop anything to help customers. I guess this place isn't like that. This put such a bad taste in my mouth.
Fast forward to now, October. My birthday is next month. I call up to see if there is a open reservation for 11 people on a Saturday. The host who had no interest in helping me and must have been a teenager, told me there is not 1 available reservation that Saturday. I was so disappointed and said okay. I look on Resy.... (The largest reservation you can make on Resy is for 8 people) There was lunch and dinner reservations for 8 people AVAILABLE. How are all these time slots available for 8 people but not 11?! I then look for 7 people, 6 people, etc, and plenty of reservations were available. It was not making sense. I call back and finally speak to someone who knew what they were talking about. They have 1 available spot at 5:00pm, so I take it. The next day, I realized I have 2 more people. I was NERVOUS to even call back because of how difficult it is to speak to these hosts!!!! So I call, she tells me "no we cannot accommodate that for you." So I canceled my birthday dinner here, and I'll go somewhere that would be happy to take my reservation.
I love this restaurant so much. I wonder if the owners know how the staff treats guests. It's a shame! And I see a review from 5 days ago with a similar experience. It must happen often. They're missing out on business because the hosts just tell people no.
Service: 1
Good morning !
On Sunday October 6th, i hosted an 80 th birthday celebration for my husband in the Wine room.
I cannot let another day go by without complimenting your outstanding staff. Lily & Jen were wonderful to work with, so patient and helpful , Ellen & Christie, our waitresses were amazing. They were friendly, helpful and professional, they took everyone's order efficiently and effortlessly, most of the time I didn't even know they were in the room! The food was delicious from the appetizers to the desserts.
The whole experience was seamless.
Thank You
Pam Magi
Sent from my iPhone
I eat here once or twice a month. I enjoy the drinks and food. I have everything from the pizza to seafood , always spot on. Service is very good and the views are excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger, Tuna Tartare, Ceviche
My boyfriend and I went for dinner here and while the food was good the service was lacking. The waitress (Kim) never made eye contact with me the whole night. She spoke to my boyfriend mostly (not insinuating she was flirting) just a lack of respect for me. We observed her serving and catering to other tables around us, but taking her time coming back to us to see if we needed anything else. She finally came over to ask us if we wanted dessert and we said "yes, we'd like to look at the dessert menu". She again went and served another table, grabbed the menu and had a conversation with the manager for about five minutes (keeping in mind we had already been waiting after our dinner plates were cleared about 10 minutes prior) and then she finally came back to give us the menu, at which point I told her we were no longer interested just give us the check. If your food and ambiance is good, but you lack good service that take away from the good experience desired. I don't prefer to patronize such an establishment again. We will not be returning to Charlie's.
Atmosphere: 4
Food: 4
Service: 1
So..ear splitting noisy
Atmosphere: 4
Food: 4
Service: 4
Another amazing dinner at Charlies of Bay Head!
Atmosphere: 5
Food: 5
Service: 5
Classy spot. Came for a dinner in the private wine room and enjoyed it. The charcuterie was delicious. The calamari was high quality and you know that because it had the tentacles not just the rings. The calamari were fried just right. Enjoyed the filet mignon as well. Everything about this place works. The setting is beautiful and service is good. There is valet parking too. Must try when in the area!
Atmosphere: 5
Food: 5
Service: 5
Very crowded bar, need to put in another. Great food, and Kelly, our Server was outstanding!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Ahi Tuna Steak Nicoise
Restaurantji Recommends
Came here again while in the area hoping to get a high top as a walk in, and the hostess was incredibly rude. Won't be back.
It's everything that you would appreciate from a fine restaurant.
Ps. Great bar! ??
Atmosphere: 5
Food: 5
Service: 5
Loved the service, atmosphere, service, and food. Wife and I shared the Flounder, spinach with a sauce and capers dish. It was a great early evening meal with family.
Atmosphere: 5
Food: 5
Service: 5
Great service, great drinks, delicious food, prices are higher but worth it.
Atmosphere: 5
Food: 5
Service: 5
Great location being right on the bay. At night the lighting encompassing the restaurant looks beautiful...great for pictures. The food itself was absolutely delicious. The fish entrees we ordered were cooked impeccably. Very tender and flaky with no fish after taste what so ever. The quinoa cake appetizer we ordered tasted so unique and pan fried to perfection. That being said I absolutely can not look past the price to portion ratio. The amount of food i received for both the appetizer and entrees were wildly disproportionate to the price of the dishes. The quinoa cake was just slightly bigger than the face of my watch for nearly $20 and the fishes could have been finished in a few bites with a spoonful of risotto. I completely understand they have to make money...I understand you're paying for the ambiance...but just give me a little bigger piece of fish...a little more rice...that's not too much to ask when I payed over $100 for one appetizer and 2 entrees...no drinks. Yes..over $100 for 2 people with 0 alcohol. I'm sorry but as beautiful and delicious as it was I don't ever look past that when it comes to being able to frequent an establishment. It's for that reason I'd recommended coming here every now and again or you'll be hungry.
Atmosphere: 5
Food: 4
Service: 5
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