Came in here for breakfast. Nice place. I get gas here all the time and never stopped in. Place is really clean and the staff was very friendly. The Manager is very nice also. Not sure about all these low reviews I just read. I guess everyone reviewing is thinking this is Yelp and they are food critics on TikTok......
Tom Wieczoreck
While I was waiting for my order, I watched the guy emptying the garbage cans, stop and start working the fry station without washing his hands or even changing his gloves. I couldn’t eat my food and threw it away. So gross, and the manager was right there
Ronald Campisi
24-hour drive thru . Big plus
InkedAndAccurate
Robyn, the manager, is truly exceptional! She’s been outstanding since her time at the Uptown location, and her leadership keeps this Burger King running smoothly. Despite a short-staffed and busy environment, Robyn manages orders with incredible ease and professionalism. The staff can be hard to communicate with at times, and I think the food could use a bit more focus to elevate the quality. The dining room also needs more frequent cleaning. Still, Robyn’s dedication makes this location worth visiting—kudos to her for trying to hold it all together!
Gerri Gely
I must be special. I've been here twice in two weeks and I have no complaints. Food is hot, fries are fresh, interior is very clean and the staff have been quite friendly.
Naim Sly
Go here once and a blue moon and I figure now I leave a review service is bad. The employees and manager there at the time of day don't Acknowledge you when you walk to counter or door. Have wait 20 minutes of my 30 minutes lunch just to get a burger from BK and to not even be greeted at the counter when I walk in. Service here every time I come is horrible seem like drive thru get more attention or online pick up orders then customer actually at the counter I had 3 people walk in behind me waited another 20 minutes before someone took there order. Better BKs I been to with better service get better service in hood then Bayonne.
Andrea C
They do not carry the impossible whopper. Discriminatory!
Romario Morkos
Fast service. Exactly your customized order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flame Grilled Beef
Ash 24
I recently visited Burger King, and my experience was beyond disappointing. I purchased large fries for my son, but they smelled rancid, like they were cooked in old oil, and tasted stale. My son refused to eat them, so after leaving Walmart, I returned to ask for a fresh replacement.
When I explained the situation to the cashier, she asked for a receipt, which I had misplaced. The fries were almost untouched, but the manager, Susan rudely refused to replace them without a receipt. Her attitude was dismissive and unprofessional, and to make matters worse, her staff stood right beside her laughing at the situation.
Frustrated, I made a mobile order, returned through the drive-thru, and tried to explain the issue again. Instead of addressing the poor food quality or their lack of customer service, Susan told me to leave and not come back. This kind of treatment is completely unacceptable.
After this experience, I decided to look at reviews and was shocked to see another customer mention how staff laughed at them while they were paying with change. Not surprised, as it mirrored my own experience. Although the review didn’t name names, it’s clear this kind of behavior isn’t isolated.
Corporate should not allow employees like this to manage or operate their restaurants. They’re tarnishing Burger King’s name with terrible customer service and poor food quality.
Atmosphere: 1
Food: 1
Service: 1
Spot the Difference
The manager. I believe her name is Susan is a very, very unprofessional woman. In fact, it amazes me that she's managing this place for as long as she was and her customer service skills are so bad. I don't even know how she has any managerial skills. Then again, everybody that works here. It's very unprofessional with a nasty attitude and the food is always lousy, never made fresh. 👍
Came in here for breakfast. Nice place. I get gas here all the time and never stopped in. Place is really clean and the staff was very friendly. The Manager is very nice also. Not sure about all these low reviews I just read. I guess everyone reviewing is thinking this is Yelp and they are food critics on TikTok......
While I was waiting for my order, I watched the guy emptying the garbage cans, stop and start working the fry station without washing his hands or even changing his gloves. I couldn’t eat my food and threw it away. So gross, and the manager was right there
24-hour drive thru . Big plus
Robyn, the manager, is truly exceptional! She’s been outstanding since her time at the Uptown location, and her leadership keeps this Burger King running smoothly. Despite a short-staffed and busy environment, Robyn manages orders with incredible ease and professionalism. The staff can be hard to communicate with at times, and I think the food could use a bit more focus to elevate the quality. The dining room also needs more frequent cleaning. Still, Robyn’s dedication makes this location worth visiting—kudos to her for trying to hold it all together!
I must be special. I've been here twice in two weeks and I have no complaints. Food is hot, fries are fresh, interior is very clean and the staff have been quite friendly.
Go here once and a blue moon and I figure now I leave a review service is bad. The employees and manager there at the time of day don't Acknowledge you when you walk to counter or door. Have wait 20 minutes of my 30 minutes lunch just to get a burger from BK and to not even be greeted at the counter when I walk in. Service here every time I come is horrible seem like drive thru get more attention or online pick up orders then customer actually at the counter I had 3 people walk in behind me waited another 20 minutes before someone took there order. Better BKs I been to with better service get better service in hood then Bayonne.
They do not carry the impossible whopper. Discriminatory!
Fast service. Exactly your customized order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flame Grilled Beef
I recently visited Burger King, and my experience was beyond disappointing. I purchased large fries for my son, but they smelled rancid, like they were cooked in old oil, and tasted stale. My son refused to eat them, so after leaving Walmart, I returned to ask for a fresh replacement.
When I explained the situation to the cashier, she asked for a receipt, which I had misplaced. The fries were almost untouched, but the manager, Susan rudely refused to replace them without a receipt. Her attitude was dismissive and unprofessional, and to make matters worse, her staff stood right beside her laughing at the situation.
Frustrated, I made a mobile order, returned through the drive-thru, and tried to explain the issue again. Instead of addressing the poor food quality or their lack of customer service, Susan told me to leave and not come back. This kind of treatment is completely unacceptable.
After this experience, I decided to look at reviews and was shocked to see another customer mention how staff laughed at them while they were paying with change. Not surprised, as it mirrored my own experience. Although the review didn’t name names, it’s clear this kind of behavior isn’t isolated.
Corporate should not allow employees like this to manage or operate their restaurants. They’re tarnishing Burger King’s name with terrible customer service and poor food quality.
Atmosphere: 1
Food: 1
Service: 1
The manager.
I believe her name is Susan is a very, very unprofessional woman. In fact, it amazes me that she's managing this place for as long as she was and her customer service skills are so bad. I don't even know how she has any managerial skills.
Then again, everybody that works here. It's very unprofessional with a nasty attitude and the food is always lousy, never made fresh. 👍
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The woman who takes the order is super rude and disrespectful. and laughed with the workers. I'm not coming back there
Atmosphere: 1
Food: 1
Service: 1
✅ Food
✅ Water
✅
Atmosphere: 5
Food: 5
Service: 5
Chicken Fries
Vegetarian options: Onion
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Jr
Think the fresh toast is great
Atmosphere: 5
Food: 5
Service: 5
I ate inside and the bathroom was pristine. The fries were fresh and good.
Atmosphere: 5
Food: 5
Service: 5
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