Shah's Halal Food Bergenfield

So delicious! Would have taken a picture of my falafel gyro but I ate it too fast 😅

Atmosphere: 5

Food: 5

Service: 5

Great food, great place, 100% recommend

Atmosphere: 5

Food: 5

Service: 5

Amazing halal food, everyone should try

Atmosphere: 5

Food: 5

Service: 5

Fast friendly service and delicious food!

Atmosphere: 5

Food: 5

Service: 5

Great food and service!!! Usman very professional. Thank you

Atmosphere: 5

Food: 5

Service: 5

Very nice customer service

Atmosphere: 5

Food: 5

Service: 5

The food is amazing ,the restaurant is very clean ,the staff are awesome 👌

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Cheese Steak

FREAKING AMAZING

Atmosphere: 5

Food: 5

Service: 5

Very friendly staff. Have picked up many times there. They treat you like family!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Platter, Chicken Lamb Combo Gyro, Chicken Wings, Combo Gyro

Amazing food amazing prices amazing portions the employees are so nice and this place is clean and fast service .

Atmosphere: 5

Food: 5

Service: 5

I placed an order through Uber Eats, but several items were missing upon delivery:

• 2 soft drinks
- 1 extra portion protein
• 2 fries
• 6 sauces

Fortunately, the delivery driver—who was incredibly helpful—offered to return to the restaurant to retrieve the missing items. I texted him the list, and when he arrived, the staff acknowledged the mistake and were already waiting at the door with a bag. However, upon checking, only half of the missing items were included.

He asked for the rest, but the staff insisted that what they had given him was the full order. He then called me from the store, and I spoke with a female employee to explain that I had paid for all the items and only received part of them. She refused to provide the remaining items and abruptly ended the call. Thinking the call had dropped, I called back—only to be met with more resistance and outright refusal to correct the mistake.

This was not just disappointing—it was unacceptable customer service. Arguing with a paying customer and refusing to fulfill a clearly documented order is a serious issue. While Uber did refund me for the missing items, that doesn’t undo the poor experience. Even if I hadn’t paid (which I did, with both physical and digital receipts), they could have at least offered the fries and drinks as a goodwill gesture. Instead, they chose to escalate the situation.

The food we did receive wasn’t remotely worth the price.
Value for money: 4/10
Customer service: 0/10
I paid $6 for extra meat received a small plastic container with what looks like 4 teaspoons worth of meat.

Atmosphere: 1

Food: 1

Service: 1

We ordered over a $100 worth of food (via DoorDash) with all the platters asking for extra meat. What we got was small little plastic trays filled with barely any meat and tons of vegetables. You guys should be ashamed of yourselves. We were also short one platter and I didn’t even bother calling the restaurant cause the whole order sucked. Plenty of other halal spots to order from, avoid this location. They are more concerned about the bottom line than giving people what they paid for.

Atmosphere: 1

Food: 1

Service: 1

The flavors were rich, authentic, and truly satisfying—every bite was a delight. The portions were generous, and the quality of the ingredients was top-notch.

What really stood out was the warm and welcoming service. The staff went above and beyond to ensure a great dining experience, making me feel valued as a customer. The atmosphere was clean, cozy, and inviting—perfect for enjoying a meal with friends or family.

Atmosphere: 5

Food: 5

Service: 5

Really good food 10/10. Customer service is honestly amazing. Recommend to anyone who loves halal food

Atmosphere: 5

Food: 5

Service: 5

Manager/worker in the morning always has airpods in his ears and for the 3rd time he messed up my order because he couldnt hear me when i said no ketchup… very disrespectful

Atmosphere: 3

Food: 4

Service: 2