Dunkin'
384 Springfield Ave, Berkeley Heights
(908) 665-8966
Recent Reviews
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Great staff
Atmosphere: 5
Food: 5
Service: 5
Berkeley Heights location -
We placed a very large coffee order for 150 people, times two days, and the team here made it incredibly smooth from start to finish. When we arrived, the staff were polite, helpful, and accommodating. Hardy (Hardeep), the manager, took our order and even offered catering containers to make transport easier for our team—which was a huge help.
He followed up with a text to make sure everything was correct and to see if we needed anything else. Each pickup was on time, the coffee was hot and ready, and the staff even helped us load everything into our vehicle.
We’ll definitely be using this location for all future events. Excellent service all around!
Atmosphere: 5
Food: 5
Service: 5
The food was cold and old the coffee tasted burnt
Atmosphere: 2
Food: 2
Service: 2
Donuts were old. Bought 6 of them this past sunday. Will be returning them. Dried out and had an awful aftertaste. I think they should post when they were made. I drop by every so often. This was very disappointing.
Atmosphere: 3
Food: 1
Service: 4
Coffee tasted burnt and trash on the floor not the employees fault customers were just too lazy to pickup what they dropped. I guess cause they consider themselves privileged and they don’t have to clean up after themselves. The employees where very welcoming they just need to pay a little more attention to detail like not serving burnt coffee
Atmosphere: 3
Food: 1
Service: 4
The coffee and donuts are still good, be the staff just is not what is was.
This is one of the best that I go out of my way to. The staff is cordial and pleasant. Always clean.
Atmosphere: 5
Food: 5
Service: 5
Good place to relax after work
Atmosphere: 5
Food: 5
Service: 5
Great every time I have been in.
Atmosphere: 5
Food: 5
Service: 5
Haven't been to DD in years! Wow! DD is so expensive!
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Very attentive and they have Latin people that is a Plus.?
Atmosphere: 5
Food: 5
Service: 5
Normal Dunkin. I am deaf & my batteries died on my cochlear implants. The staff was great with dealing with written communication which is rare.
Food: 5
Service: 5
Recommended dishes: Everything Stuffed Bagel Minis
This place is usually amazing but when we went in today my friend asked for a cup of water not the bottled water a cup. He was denied then I went up and the guy said yes and the lady behind him said no in a rude way. Then stated we have to buy something even though my friend the person who went up first literally bought something. When writing this I think they saw; they made us waters which are larger then the normal one that you get when you ask for a free water. Amazing place but was treated rudely. Still like it though.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Donuts
This place is usually amazing but when we went in today my friend asked for a cup of water not the bottled water a cup. He was denied then I went up and the guy said yes and the lady behind him said no in a rude way. Then stated we have to buy something even though my friend the person who went up first literally bought something. When writing this I think they saw; they made us waters which are larger then the normal one that you get when you ask for a free water. Amazing place but was treated rudely. Still like it though.
Atmosphere: 4
Food: 5
Service: 2
Best doughnuts!
Atmosphere: 4
Food: 4
Service: 4
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