Marcello’s Italian Ristorante

Food was decent! Our Waiter was very nice but they do need more server help as 1 server was taking care of 6 tables including us! Nice small place!

Atmosphere: 5

Food: 5

Service: 4

Need to improve customer service

Service: 1

I placed a call just to ask a few questions about delivery and was RUDELY answered and hung up on. Will not bring business to this facility.

Service: 1

the food is bad to much garlic on the pizza sauce but the worst is the customer service the guy was really rude

Atmosphere: 1

Food: 1

Service: 1

First place I've been to that's the opposite of a TARDIS... It's bigger on the outside than the inside!
The guys who run it are very nice, very welcoming. They seem to have a very loyal customer base.
But the food is kind of underwhelming.
The margherita pizza, which you'd expect had fresh mozzarella and basil, was made with regular cheese and no basil was applied. It was basically a cheese pizza. Didn't taste bad, just wasn't what was expected.
Other meals included chicken Parm .. again very basic, nothing outstanding or to write home about. Edible but not satisfying.
Small dining room with a very annoying fly issue, so a bit loud and by the end of the meal we were all tired of waving bugs away.
Would not go back.

Atmosphere: 3

Food: 3

Service: 4

We were passing through New Jersey on our way home from Maine and needed dinner! After a google search we found this gem of a restaurant. Let me tell you this place was so yummy!! We ordered the oven brick pizza and a specialty pizza and they were delish! Louise was so friendly and kind. This is a must stop if you’re passing through and if you live here you’re so lucky!!!

Atmosphere: 5

Food: 5

Service: 5

Aweful. Went for 2 slices of pizza today, May, 29th. Walked in. No one was in the pizzara part. Went into dining room & 2 men were sitting there with a bottle of red wine. Fine. Ordered 2 slices of pizza to find out they don’t serve slices in the dining room. Because we were the only ones in there he agreed to serve us,& we drank water. Bill came…$9.00 for 2 slices of pizza. Because he gave us napkins, & silverware. None of which was needed. My husband said to him, if he had been in the pizzeria part of the restaurant, none of this would have happened. Never again

Want to love this old school Italian with brick oven pizza. Ordered many times for takeout and was always decent. Sometimes mediocre but haven't hesitated ordering takeout (though I do prefer takeout from Coppola on Central Ave in New Providence). Dined in last week and was very disappointed. Certainly don't want to yuck someone's yum, but I'll pass next time. And I hate to rail what I imagine was a bustling byo restaurant in it's day but, sorry Marcello's, there are so many better byo/full bar options within a mile. ☹️

Atmosphere: 3

Food: 2

Service: 5

Best chicken parm sandwich I have ever had. Service is always top notch!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Parmigiana

We came here on Thursday evening for a quick dinner, it’s a sizable but cozy Italian restaurant, with variety of pizza and pasta choices. The pizza is great and come quick, not like other Italian restaurant where we were waiting over 45 min. The pizza is crispy and coming with dried tomato and heavy cheese. We also ordered Filetto Francese, company with vegetables, the gravy is a bit salty, but we still enjoy it. The service is excellent, the waiter is very caring and asked frequently if we need anything. We will definitely come back! BTW, the price is very affordable:)

Atmosphere: 4

Food: 5

Service: 5

Rated a 4 as prices charged did not match menu. A bit unethical.Jan 2024. Tried again. Food was fantastic. Menus were updated and although prices we a bit high, the food and service was great.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Parmigiana

Our group of 18 senior citizens went there for lunch on a Tuesday afternoon expecting to order from their lunch menu. To our shocking surprise, they refused to let us order from their lunch menu. We had to order from their dinner menu which was priced much higher. They said our group is too large for lunch menu price. We had checked their website before we went and there was no mentioned of such rules and we went there anticipating ordering from the lunch menu. They also rquired us to pay in cash individually, no credit cards because our group is too large. Some of our members did not bring enough cash and had to borrow money from each other. We complaint to the server about this and he got really offensive and treated us very poorly after that. This place is a scammer, caught us by surprised with no advanced warning. We all said we will never go back there again. They just lost a large group of potential customers.

Atmosphere: 3

Food: 3

Service: 1

Very good authentic Italian food.

Atmosphere: 5

Food: 5

Service: 5

excellent food OMG THE BEST IN TOWN BY

Atmosphere: 5

Food: 5

Service: 5

Marcello's Ristorante is nicely decorated with a cozy dining room. We both had the delicious Manicotti it came with a salad and bread. All in all it was a good experience, the price was a little more than other places, but it was worth it. Next time we'll bring some wine. ??

Atmosphere: 4

Food: 4

Service: 4