Chipotle Mexican Grill

now the food is always good that’s not the problem here, or at any chipotle at that. It’s always the service!!! Now i worked in food places before and these are not the type of people you want working in your establishment. Workers who stare at you from the register people in the back and sometimes they just be talking in spanish chilling. They see a long line but because they are only the cashier for the day they don’t help on the line, and i honestly feel bad for the person who starts your order. it’s very rude because you obviously see your co worker needs help but because its not your job to serve you the second part of your bowl they won’t help at all they leave the front to go restock cups. Customers priority should always be the first thing for every restaurant. You need people who care about the company not people who just come do a half job everyone job there is to provide for the customer

Atmosphere: 1

Food: 4

Service: 1

They were slammed with a line out the door and I still got what I wanted. I have been to probably 100 chipotles and I was really happy with this. Usually employees get pissed and will skimp you on portions but they did a great job and Im super grateful.

Atmosphere: 3

Food: 5

Service: 5

probably the best and most consistent chipotle i been to, service always relatively good, food is always good, and staff generally polite but 5 stars for consistency!!!

Atmosphere: 5

Food: 5

Service: 5

If I could leave ZERO stars I would. I ordered via a delivery app and it took forever to get the order. The courier was at the restaurant for over 20 minutes and relayed that they were taking forever processing orders. They finally send him on his way and when he arrives I take my order, open it up and guess what? It’s the wrong order. And not even like slightly wrong. I ordered a steak burrito bowl and got CHICKEN. I’m thinking no big deal, I’ll just get a refund and try again people mess up. So I ordered the SAME EXACT THING when I got my refund. Same issue, the courier is sitting there for 20 mins waiting for my order. They took so long the first person gave up and a new delivery person was assigned. I finally get my order for the SECOND TIME and I swear I can’t make this up. They put SOMEONE ELSES order in MY BAG!!!!!! I swear the people working there tonight collectively fight over 2 braincells and whoever was making my order clearly lost the battle. SMH Do we not know the difference between steak and chicken????? I swear you can’t make this up.

Atmosphere: 1

Food: 1

Service: 1

Let me just start off by saying. Im EXTREMELY DISAPPOINTED by the way i was treated at chipotle. As i was paying for my food i was told i had to be in my complete uniform in order to be honored the LEO discount and if i was a detective i need to show my weapon which is completely uncalled for. I have went to plenty of chipotle and was honored a discount just by showing my ID card. This really sickens me. I am not required to show my weapon to ANYONE outside of my job and THE AUDACITY IS blantly disrespectful.

Atmosphere: 1

Food: 1

Service: 1

Great food

.. the backline area was unclean, unsanitary; the look of food poisoning ready to be served. It was also captured on video for IG. If you guys don't straighten up the health department 🚨 need to shut the doors - permanently.😑

They barely give you any protein!!! I was there last night at the manager was yelling at a new employee because she thought that she giving away too much protein! This place barely gives you any! AVOID THIS CHIPOTLE!!!! STAY AWAY! I WILL NEVER FREQUENT THIS ESTABLISHMENT AGAIN. I WAS HIGHLY UPSET BUT I WAS HUNGRY. LIVE AND LEARN! TRUST ME! AVOID THIS CHIPOTLE.

This place could easily be 5 star if they fix their portions. While they have a healthy portion of guacamole which is what we love to see, they were drastically cheap with the chicken which is the protein and what you are paying for. If they could make these minor adjustment I would say they blow their local competition out the water, everything tasted great and was well put together.

Atmosphere: 5

Food: 4

Service: 5

Opened up my burrito and thought I accidentally ordered a hot pocket. Portions are horrendous

Cashier and other workers has nasty attitude.. and Cashier puts her hand in garbage can to push garbage down without gloves.. woooow that's nasty

Atmosphere: 1

Service: 1

I ordered 3 items and paid $45 and they only packed 1 item and when I called them they didn't help me at all and by the way the only item that arrived didn't have chicken and it was supposed to be a chicken burrito bowl hell NOOOO!

If the brown skin Dominican woman is there, don’t worry your food is going to come out on time and right. She runs a tight ship.

Clean place but the workers are rude and they don’t seem to understand English well and it’s always packed

Atmosphere: 3

Food: 3

Service: 1

This place is Bloomfield is always a mess- from the drink machine with ice and soda tap horrible maintenance napkins on the floor — food - not being cleaned up as they go down the line - meat pieces in my queso sauce— guacamole salty like the person who made didn’t care -
Only thing is the nice staff - they never rude -

Atmosphere: 1

Food: 3

Service: 3