This place sucks when it comes to mobile orders. On more then one occasion my stuff wasn't ready at pick up and I ordered well in advance. This morning you can hear a woman yapping in the back, there was no one inside and my order hasn't even started. Late to work bc they can't do their jobs
Service: 1
James
Cashier and barista were very pleasant to interact with even during their busy morning rush.
Atmosphere: 5
Food: 5
Service: 5
mary parra
Worse dunking ever! You need to change your hole staff, those girls are super slow and all they do is chat, and chat and I’m standing there waiting like an idiot! I waited 12 minutes just for 2 small coffees which while I was standing there she gave an order before me to a man that just walked in! They don’t follow directions at all! Sorry but terrible service.
Leonard Lopez
Might be the worse Dunkin in the area. If you’re in rush don’t go here. You’ll wait up to 15 minutes. Same goes for mobile orders. They don’t follow directions with the drinks and are always missing something. The way they run things here doesn’t make sense at all. They will start one drink and stop half way and let it sit there while they do a completely different order. Explains why people wait there for a long period of time.
Atmosphere: 3
Food: 4
Service: 1
Esther Morales
Worst service ever, made my coffee wrong, she wasn’t pay attention when making a sandwich, food area wasn’t clean. The lady who was making the food, was talking to a friend who was there at the other side of the counter and not pay attention to customers.,also paying attention to her phone.I was right there waiting to asked a question she didn’t stop talking to her friend. Worst place ever.
Atmosphere: 1
Food: 1
Service: 1
Mario.593
Wort coffe i got That have a metal flavor and disgusting I order a signature mocha cocoa late they gave me without sugar and cream i dont recommended come here
Atmosphere: 1
Food: 1
Service: 1
Angela Rosado
Every time I go to this Dunking they close the bathroom at a certain time.. I caught on to their dismissing behaviors.. so it has led me to write a review of poor customer service because I order here often at the same evening hour for myself and my daughter. And tonight was the first night that I have had to use the restroom and sure enough it was not available.. it’s ridiculous especially if I am always a PAYING customer .
Service: 1
Bek Blaku
The servers do not mix the sugar into the drinks here. The sugar and cream is poured into the bottom, with the coffee poured on top. The result is a cold bottom portion of the drink with a hot top portion. It would be very nice if they mixed in the sugar thoroughly, even 5-10 seconds would make a big difference. Otherwise, great service at this location. I come here often.
Atmosphere: 5
Food: 3
Service: 5
Karina Ochoa
I love going to this place every morning, but not when I found a toasted roach today ?
mounia deodato
Always takes forever no-one ever knows what's going on here
Very good service, very clean place, very friendly staff, thank you
Atmosphere: 5
Food: 5
Service: 5
Faith Anguita
The girl with the long back hair and the guy who is a manager are very rude and don’t know what they are doing. I told him something happened with my order on the app and it was input twice and made twice they get pissed off at me like I did something wrong by not wanting two big orders that I don’t want. And when the girl told me they ran out of a certain donut I ordered she mumbled and I asked her to repeat what she said and she just stopped talking. Like learn the basic customer service skills you need in any business all of you. Horrible and I don’t like making these reviews but that experience was so embarrassing and uncomfortable already I didn’t need to feel judged and misunderstood by the employees.
Atmosphere: 1
Food: 2
Service: 1
Edna Colon
Wheelchair accessibility: Todo muy bien
Diana Figueroa
Best Dunkin here on Belleville Ave, in Bloomfield thus far. Their everything bagel is all that. They are always fresh and always, always have seeds on both sides. Every other Dunkin only gives you seeds on 1 side of the bagel but not here... they are also fast with service and very nice. Love it, my new favorite Dunkin!!!
Parking: Parking lot located right in the back
Kid-friendliness: Have a huge area where parents can bring their kids with comfort
This place sucks when it comes to mobile orders. On more then one occasion my stuff wasn't ready at pick up and I ordered well in advance. This morning you can hear a woman yapping in the back, there was no one inside and my order hasn't even started. Late to work bc they can't do their jobs
Service: 1
Cashier and barista were very pleasant to interact with even during their busy morning rush.
Atmosphere: 5
Food: 5
Service: 5
Worse dunking ever! You need to change your hole staff, those girls are super slow and all they do is chat, and chat and I’m standing there waiting like an idiot! I waited 12 minutes just for 2 small coffees which while I was standing there she gave an order before me to a man that just walked in! They don’t follow directions at all! Sorry but terrible service.
Might be the worse Dunkin in the area. If you’re in rush don’t go here. You’ll wait up to 15 minutes. Same goes for mobile orders. They don’t follow directions with the drinks and are always missing something. The way they run things here doesn’t make sense at all. They will start one drink and stop half way and let it sit there while they do a completely different order. Explains why people wait there for a long period of time.
Atmosphere: 3
Food: 4
Service: 1
Worst service ever, made my coffee wrong, she wasn’t pay attention when making a sandwich, food area wasn’t clean.
The lady who was making the food, was talking to a friend who was there at the other side of the counter and not pay attention to customers.,also paying attention to her phone.I was right there waiting to asked a question she didn’t stop talking to her friend. Worst place ever.
Atmosphere: 1
Food: 1
Service: 1
Wort coffe i got
That have a metal flavor and disgusting
I order a signature mocha cocoa late they gave me without sugar and cream i dont recommended come here
Atmosphere: 1
Food: 1
Service: 1
Every time I go to this Dunking they close the bathroom at a certain time.. I caught on to their dismissing behaviors.. so it has led me to write a review of poor customer service because I order here often at the same evening hour for myself and my daughter. And tonight was the first night that I have had to use the restroom and sure enough it was not available.. it’s ridiculous especially if I am always a PAYING customer .
Service: 1
The servers do not mix the sugar into the drinks here. The sugar and cream is poured into the bottom, with the coffee poured on top. The result is a cold bottom portion of the drink with a hot top portion. It would be very nice if they mixed in the sugar thoroughly, even 5-10 seconds would make a big difference. Otherwise, great service at this location. I come here often.
Atmosphere: 5
Food: 3
Service: 5
I love going to this place every morning, but not when I found a toasted roach today ?
Always takes forever no-one ever knows what's going on here
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I love dunkin
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bluerasberry Pinaple Cosmic Collatta, Doughnut, Muffins, Egg and Cheese
Very good service, very clean place, very friendly staff, thank you
Atmosphere: 5
Food: 5
Service: 5
The girl with the long back hair and the guy who is a manager are very rude and don’t know what they are doing. I told him something happened with my order on the app and it was input twice and made twice they get pissed off at me like I did something wrong by not wanting two big orders that I don’t want. And when the girl told me they ran out of a certain donut I ordered she mumbled and I asked her to repeat what she said and she just stopped talking. Like learn the basic customer service skills you need in any business all of you. Horrible and I don’t like making these reviews but that experience was so embarrassing and uncomfortable already I didn’t need to feel judged and misunderstood by the employees.
Atmosphere: 1
Food: 2
Service: 1
Wheelchair accessibility: Todo muy bien
Best Dunkin here on Belleville Ave, in Bloomfield thus far. Their everything bagel is all that. They are always fresh and always, always have seeds on both sides. Every other Dunkin only gives you seeds on 1 side of the bagel but not here... they are also fast with service and very nice. Love it, my new favorite Dunkin!!!
Parking: Parking lot located right in the back
Kid-friendliness: Have a huge area where parents can bring their kids with comfort
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Bacon Egg and Cheese
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