This Star Bucks was inside of the Hilton hotel. Loved it
Atmosphere: 5
Food: 5
Service: 5
Food reviewer
Awesome, best place ever for great coffee
Atmosphere: 5
Food: 5
Service: 5
Luxe Blo
Never Fails!!!
Atmosphere: 5
Food: 5
Service: 5
Anything Asphalt- NJ
The manager went out of her way to make sure I got what I needed
Atmosphere: 5
Food: 5
Service: 5
Bea Cross
I can’t speak for the day crew, but I go out of my way the opposite direction home because it’s one of the few 24hr Starbucks locations left. The night shift is wonderful to me and make my drinks better than other locations. I am so glad this one is open anytime.
Becca Boo
The staff here served up our coffee with smiles! Best experience at a Starbucks I've had in a long time! Thank you all! 🐶🐾
Atmosphere: 5
Food: 5
Service: 5
Taylor Tabasco
Too expensive
Deedot Reyes
Cashiers need training on customer service skills. They greet you with attitude. I asked them to be light on the ice and of course they filled the whole cup with ice. Won’t be coming back to this location. They to busy singing karaoke and not worrying about getting the order right. Won’t be coming back here.
Atmosphere: 5
Food: 1
Service: 1
Cee
I am writing to express my concern regarding an unfortunate experience I had at one of your locations on [insert date] at approximately 12:31 AM. Upon arrival, I placed a simple order for a short dark roast and a cup of ice. However, the service I received from a barista named Melanie was deeply disappointing and unprofessional.
Melanie informed me that my total was over $10, which seemed unusually high for the items I ordered. When I questioned the amount, she stated that I had ordered a Mocha. I politely clarified that I had only requested a short dark roast and a cup of ice. In response, Melanie insisted — in a sarcastic tone — that I had asked for a Mocha. I reiterated that I had not, and emphasized that I was not being rude, only trying to clarify the confusion.
Instead of resolving the issue professionally, Melanie continued to respond with sarcasm and refused to take my order further, stating that another barista would assist me. I had not been disrespectful at any point to warrant such behavior.
Additionally, I was initially told that dark roast coffee was unavailable. When I requested a pour-over as an alternative, I was told that neither Melanie nor the other barista was trained in making pour-overs. Eventually, they offered to brew a dark roast, which contradicted the earlier response.
This experience reflects a serious lack of professionalism, courtesy, and adherence to Starbucks’ standards of customer service and store culture. I trust that Starbucks takes these matters seriously and I hope this feedback will be used to address the conduct and training at this location.
Service: 1
Stephanie Dycus
I am extremely disappointed in my experience here. We have been here a few times and they have consistently messed up at least 1 order every time we're here, but today was the last straw. I ordered a pumpkin spice cold brew, and it was so watered down, it was disgusting! I stopped at a different starbucks and it was 1000x better. The one on the right in the picture is from this location and you can tell how watered down it was. Not only that, the drive thru took so long. I will not be coming back here again.
This Star Bucks was inside of the Hilton hotel. Loved it
Atmosphere: 5
Food: 5
Service: 5
Awesome, best place ever for great coffee
Atmosphere: 5
Food: 5
Service: 5
Never Fails!!!
Atmosphere: 5
Food: 5
Service: 5
The manager went out of her way to make sure I got what I needed
Atmosphere: 5
Food: 5
Service: 5
I can’t speak for the day crew, but I go out of my way the opposite direction home because it’s one of the few 24hr Starbucks locations left. The night shift is wonderful to me and make my drinks better than other locations. I am so glad this one is open anytime.
The staff here served up our coffee with smiles! Best experience at a Starbucks I've had in a long time! Thank you all! 🐶🐾
Atmosphere: 5
Food: 5
Service: 5
Too expensive
Cashiers need training on customer service skills. They greet you with attitude. I asked them to be light on the ice and of course they filled the whole cup with ice. Won’t be coming back to this location. They to busy singing karaoke and not worrying about getting the order right. Won’t be coming back here.
Atmosphere: 5
Food: 1
Service: 1
I am writing to express my concern regarding an unfortunate experience I had at one of your locations on [insert date] at approximately 12:31 AM. Upon arrival, I placed a simple order for a short dark roast and a cup of ice. However, the service I received from a barista named Melanie was deeply disappointing and unprofessional.
Melanie informed me that my total was over $10, which seemed unusually high for the items I ordered. When I questioned the amount, she stated that I had ordered a Mocha. I politely clarified that I had only requested a short dark roast and a cup of ice. In response, Melanie insisted — in a sarcastic tone — that I had asked for a Mocha. I reiterated that I had not, and emphasized that I was not being rude, only trying to clarify the confusion.
Instead of resolving the issue professionally, Melanie continued to respond with sarcasm and refused to take my order further, stating that another barista would assist me. I had not been disrespectful at any point to warrant such behavior.
Additionally, I was initially told that dark roast coffee was unavailable. When I requested a pour-over as an alternative, I was told that neither Melanie nor the other barista was trained in making pour-overs. Eventually, they offered to brew a dark roast, which contradicted the earlier response.
This experience reflects a serious lack of professionalism, courtesy, and adherence to Starbucks’ standards of customer service and store culture. I trust that Starbucks takes these matters seriously and I hope this feedback will be used to address the conduct and training at this location.
Service: 1
I am extremely disappointed in my experience here. We have been here a few times and they have consistently messed up at least 1 order every time we're here, but today was the last straw. I ordered a pumpkin spice cold brew, and it was so watered down, it was disgusting! I stopped at a different starbucks and it was 1000x better. The one on the right in the picture is from this location and you can tell how watered down it was. Not only that, the drive thru took so long. I will not be coming back here again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This location has such a nice staff.
Service: 5
Fast service with places to sit, work, or relax.
Atmosphere: 5
Service: 5
Your average Starbucks.
Atmosphere: 5
Food: 3
Service: 5
The staff is nice and clearly trying. But management needs to step it up with training and hiring.
Someone here tried to charge 50 dollars on my card. I hope the manager or owner is not careless.
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