I’ve been a regular customer for months and every Sunday I order the exact same item: an empanada arreglada (empanada with everything on top).
Two Sundays ago, I was mocked by an employee for not pronouncing the name correctly. Today, despite ordering it correctly, I was told they no longer make it because there is a new chef and it is “too much trouble.” Instead, I was told the toppings would be placed on the side, which defeats the purpose of ordering a handheld item, especially when I am ordering to go.
What is most disappointing is not the menu change, but the lack of professionalism. On a previous visit, after explaining both on the phone and in person that my order was wrong, an employee went to the back and made fun of me for not knowing the name. A male employee then came out and loudly mocked me by announcing the correct name in front of others.
It’s unfortunate that someone who genuinely wants to support and enjoy Costa Rican cuisine is treated disrespectfully over pronunciation, while broken English is understandably accepted on the other end.
Since moving here in July, I’ve noticed a clear decline in professionalism and customer service. I hope management addresses this, because the food used to be enjoyable but the service has made it uncomfortable to return.
Atmosphere: 1
Food: 1
Service: 1
Jonathan Arias
The best in town 🙌
Atmosphere: 5
Food: 5
Service: 5
Kyle Douglas
Everything was excellent. The rice “tierra mia” was the best! Service was great too! Must try
Atmosphere: 5
Food: 5
Service: 5
Peter Vargas
Wow 20/10 quality food and service. Tasted like back home. The Crêpe was amazing. I recommend checking it out!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chifrijo, Gallo Pinto Con Carne En Salsa
777themusic
Excellent food , price and good service for the costumer
Atmosphere: 5
Food: 5
Service: 5
Sandra1336
Great Costa Rican restaurant. Nice decorated. Very clean. Nice size parking lot. Outside and inside seating. Good service. Good prices, and the food is delicious.
Andrey No cap
Delicious food
Atmosphere: 5
Food: 5
Service: 5
Melisa Hernandez
Homemade food. Affordable. Great service! Good luck!
Atmosphere: 5
Food: 5
Service: 5
Zoila Rosa Cabrera Osorio
Very family oriented. Excellent service.
Atmosphere: 5
Food: 5
Service: 5
Steven Sequeira
No words for how good the food, service and atmosphere is here! Highly recommend to everyone. We are visiting from North Carolina and are glad we made a stop here.We will be visiting Tierra mia on the next trip here for sure! Everyone is so friendly here and the food was delicious. They also have beautiful mural artworks inside and artwork of Costa Rica. Again everything was amazing but if i had to choose a favorite dish it would definitely be the empanadas 😋
Just a basic lunch goes for $25 on a weekday. Good service, attentive people and very clean place. It’s a tough business, you will have to find your own identity. So far it’s going on too many directions.
Atmosphere: 3
Food: 3
Service: 4
Robert Zendzian
Small place but great food. The chicharrones have more meat than fat and are the best I’ve ever had, and I’m not exaggerating!
Atmosphere: 4
Food: 5
Service: 5
Gabriel Aguirre
It was a great overall experience. I've been two times now and each time the service was wonderful. We tried a few different dishes and none disappointed.
Atmosphere: 5
Food: 5
Service: 5
Sergio P (SIRealt)
Really good food, Skirt Steak was tender, well seasoned and yummy, the beef Fajitas were also delicious and tasy. The best part were the loaded Empanadas, a really good twist on Empanadas, had the beef and chicken. Nice place with a nice outdoor area. Will definitely return when in the area.
Atmosphere: 5
Food: 5
Service: 5
Paul Crespy
I'd never had Costa Rican food before, so I tried the national dish, Gallo Pinto, with chorizo. It was delicious and filling, so I will have to come back to try the crepes.
Edit: I revisited twice! The crepes were delicious. My mom really enjoyed her decadent Honey Moon crepes. They didn't have all the ingredients that day... so they sent someone out to get them! The staff is fantastic. I also enjoyed the arroz con pollo. Even the fries were cooked properly. I can't say enough good things about Tierra Mia.
I’ve been a regular customer for months and every Sunday I order the exact same item: an empanada arreglada (empanada with everything on top).
Two Sundays ago, I was mocked by an employee for not pronouncing the name correctly. Today, despite ordering it correctly, I was told they no longer make it because there is a new chef and it is “too much trouble.” Instead, I was told the toppings would be placed on the side, which defeats the purpose of ordering a handheld item, especially when I am ordering to go.
What is most disappointing is not the menu change, but the lack of professionalism. On a previous visit, after explaining both on the phone and in person that my order was wrong, an employee went to the back and made fun of me for not knowing the name. A male employee then came out and loudly mocked me by announcing the correct name in front of others.
It’s unfortunate that someone who genuinely wants to support and enjoy Costa Rican cuisine is treated disrespectfully over pronunciation, while broken English is understandably accepted on the other end.
Since moving here in July, I’ve noticed a clear decline in professionalism and customer service. I hope management addresses this, because the food used to be enjoyable but the service has made it uncomfortable to return.
Atmosphere: 1
Food: 1
Service: 1
The best in town 🙌
Atmosphere: 5
Food: 5
Service: 5
Everything was excellent. The rice “tierra mia” was the best! Service was great too! Must try
Atmosphere: 5
Food: 5
Service: 5
Wow 20/10 quality food and service. Tasted like back home. The Crêpe was amazing. I recommend checking it out!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chifrijo, Gallo Pinto Con Carne En Salsa
Excellent food , price and good service for the costumer
Atmosphere: 5
Food: 5
Service: 5
Great Costa Rican restaurant. Nice decorated. Very clean. Nice size parking lot. Outside and inside seating. Good service. Good prices, and the food is delicious.
Delicious food
Atmosphere: 5
Food: 5
Service: 5
Homemade food. Affordable. Great service! Good luck!
Atmosphere: 5
Food: 5
Service: 5
Very family oriented. Excellent service.
Atmosphere: 5
Food: 5
Service: 5
No words for how good the food, service and atmosphere is here! Highly recommend to everyone. We are visiting from North Carolina and are glad we made a stop here.We will be visiting Tierra mia on the next trip here for sure! Everyone is so friendly here and the food was delicious. They also have beautiful mural artworks inside and artwork of Costa Rica. Again everything was amazing but if i had to choose a favorite dish it would definitely be the empanadas 😋
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Just a basic lunch goes for $25 on a weekday. Good service, attentive people and very clean place. It’s a tough business, you will have to find your own identity. So far it’s going on too many directions.
Atmosphere: 3
Food: 3
Service: 4
Small place but great food. The chicharrones have more meat than fat and are the best I’ve ever had, and I’m not exaggerating!
Atmosphere: 4
Food: 5
Service: 5
It was a great overall experience. I've been two times now and each time the service was wonderful. We tried a few different dishes and none disappointed.
Atmosphere: 5
Food: 5
Service: 5
Really good food, Skirt Steak was tender, well seasoned and yummy, the beef Fajitas were also delicious and tasy. The best part were the loaded Empanadas, a really good twist on Empanadas, had the beef and chicken. Nice place with a nice outdoor area. Will definitely return when in the area.
Atmosphere: 5
Food: 5
Service: 5
I'd never had Costa Rican food before, so I tried the national dish, Gallo Pinto, with chorizo. It was delicious and filling, so I will have to come back to try the crepes.
Edit: I revisited twice! The crepes were delicious. My mom really enjoyed her decadent Honey Moon crepes. They didn't have all the ingredients that day... so they sent someone out to get them! The staff is fantastic. I also enjoyed the arroz con pollo. Even the fries were cooked properly. I can't say enough good things about Tierra Mia.
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