I had ordered a cold brew with sweet cold foam. I was given a black cold brew. When we told the barista that we wanted cold foam she said you have to order that. When we showed her the sticker on the cup which clearly showed thats what we ordered she took the cup walked away with it without saying anything. She brought the same cup back put it in front of us didn't say anything again (had done nothing to it at this point), she handled two other coffee orders that were ordered AFTER we told her about our wrong order, then put a separate hot cup (which we opened and saw the cold foam in it) next to us and walked away without saying anything yet. There were no other customers at the time so she didn't walk away quickly because of it being busy just rude and unprofessional. That would be the best words to describe this particular barista at this location.
Atmosphere: 3
Food: 3
Service: 1
Lisa Brown
This Starbucks is definitely on the wrong path there employees have mean attitudes ask for something extra and quickly here comes the attitude not once but twice two different employees.tThe customer isn’t always wrong for speaking up because I do The Employees are really awesome during the work week my opinion I simply asked for a bag for my two items.was I wrong?? Because I surely got the Mean Face.
Atmosphere: 1
Food: 3
Service: 1
Dannie. team natural Rowe
Very good service bought a nice cup for the spring
LP3
Nice business.
Atmosphere: 3
Service: 4
Craig D
Terrible. The baristas have no idea how to make the coffee they serve. If you can mess up a Americano you need to do a better job of training. Watered down, over filled, slosh for 4.50$
Turcoise adams
I ordered a Carmel ribbon crunch frapp with extra Caramel and my order name was T and they gave my drink to another customer and I ended up waiting for 20minutes and then the drink maker was training a newbie so I wasn’t mad but then when she tells me my drink is on the counter I look and it’s not mine it’s someone named Jocelyn with no extra Carmel so then the lady proceeds to ask me what was my drink I repeated it 3 times and explicitly stated extra Caramel since I paid for extra caramel and she made it without the extra caramel ?. I get they are busy but I ordered before the rush and ended up waiting til after the rush to get my drink and I interviewed at cooper the same day so no I will not be going back.
Fish Geek
Not up to usual Starbucks standards. The place is dirty. Litter on the floor and tables and chairs sticky with food and spilled coffee. Coffee quality is soso at best even though one time the salted caramel cream cold brew was actually done perfectly. Out of The four times i went there while my father was in the hospital only one time was the coffee done right. All other times it was either burned and or half filled. No friendly smiles or interaction like I'm used to at my hometown Starbucks.
Tony Mahan
They have to be ready to open on time!! Service is great though
jeffrey howard
Horrible. Worst coffee ever
Jill Lock
Employees need to be re-educated how to make the Starbucks drinks properly. The venti iced brown sugar shaken espresso was literally only filled 2/3. When I asked the guy he said “I don’t know what you want me to do. If I remake it, it will be the same”. Need more education here because every other Starbucks I get it from- the drink is not like this.
I had ordered a cold brew with sweet cold foam. I was given a black cold brew. When we told the barista that we wanted cold foam she said you have to order that. When we showed her the sticker on the cup which clearly showed thats what we ordered she took the cup walked away with it without saying anything. She brought the same cup back put it in front of us didn't say anything again (had done nothing to it at this point), she handled two other coffee orders that were ordered AFTER we told her about our wrong order, then put a separate hot cup (which we opened and saw the cold foam in it) next to us and walked away without saying anything yet. There were no other customers at the time so she didn't walk away quickly because of it being busy just rude and unprofessional. That would be the best words to describe this particular barista at this location.
Atmosphere: 3
Food: 3
Service: 1
This Starbucks is definitely on the wrong path there employees have mean attitudes ask for something extra and quickly here comes the attitude not once but twice two different employees.tThe customer isn’t always wrong for speaking up because I do The Employees are really awesome during the work week my opinion I simply asked for a bag for my two items.was I wrong?? Because I surely got the Mean Face.
Atmosphere: 1
Food: 3
Service: 1
Very good service bought a nice cup for the spring
Nice business.
Atmosphere: 3
Service: 4
Terrible. The baristas have no idea how to make the coffee they serve. If you can mess up a Americano you need to do a better job of training. Watered down, over filled, slosh for 4.50$
I ordered a Carmel ribbon crunch frapp with extra Caramel and my order name was T and they gave my drink to another customer and I ended up waiting for 20minutes and then the drink maker was training a newbie so I wasn’t mad but then when she tells me my drink is on the counter I look and it’s not mine it’s someone named Jocelyn with no extra Carmel so then the lady proceeds to ask me what was my drink I repeated it 3 times and explicitly stated extra Caramel since I paid for extra caramel and she made it without the extra caramel ?. I get they are busy but I ordered before the rush and ended up waiting til after the rush to get my drink and I interviewed at cooper the same day so no I will not be going back.
Not up to usual Starbucks standards. The place is dirty. Litter on the floor and tables and chairs sticky with food and spilled coffee. Coffee quality is soso at best even though one time the salted caramel cream cold brew was actually done perfectly. Out of The four times i went there while my father was in the hospital only one time was the coffee done right. All other times it was either burned and or half filled. No friendly smiles or interaction like I'm used to at my hometown Starbucks.
They have to be ready to open on time!! Service is great though
Horrible. Worst coffee ever
Employees need to be re-educated how to make the Starbucks drinks properly. The venti iced brown sugar shaken espresso was literally only filled 2/3. When I asked the guy he said “I don’t know what you want me to do. If I remake it, it will be the same”. Need more education here because every other Starbucks I get it from- the drink is not like this.
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