I am often order the this one for every time I be this mall! But I feel it is change ! Doesn’t as like before ! I think it is more percentage of ice than before ! Tasteless of mango . This is my last time order , not more. Too much ice
Atmosphere: 3
Food: 2
Service: 3
Mark Breuer
This looked like a nice, happy place to grab something refreshing, however the employee working there was extremely miserable and unfriendly. The smoothie was not good either. I ended up trashing it before I left the mall. Don’t know about their tea, but I recommend going elsewhere.
Atmosphere: 1
Food: 1
Service: 1
kitkat Xoxo
I love their coconut milk tea! It’s so good! Full of flavor! It’s definitely more flavorful than kung fu tea’s coconut milk tea.
Atmosphere: 5
Food: 5
Service: 5
Tamikia Jordan
I visit this store often and each time I visit. I order strawberry/ banana w/ mango chunks added. I enjoy my smoothie each time. However, the girl the makes the smoothies/ drinks is the most unpleasant person I have ever seen in my life!!! She has 0 personality no respect for customers, she never ever greets anyone when they enter the store! She’s not welcoming at all! She always looks likes shes bothered when you enter the store! She would never ever make as an employee at Chick-fil-A. I own a very successful business in Philadelphia and I would never tolerate this behavior from any of my employees! It does not take a lot energy to be pleasant. After all customers are paying you! I don’t know her name but if this helps I visited your store around 1:15 1/18. Can’t remember all the other exact dates n times. However; she’s horrible!!!!!! Send her to training or get RID of her! Thank youParking: Parking is available
Atmosphere: 1
Food: 4
Service: 1
Brandon Sims
Enjoyed my Golden Roasted Tea with Boba very much, would recommend. The nice girl behind the counter on January 12th around 12:30 made good conversation and was very helpful. Thank you.
Service: 5
Andrea Benites
$8.30: Way over priced for what I received :/ I’ve completely melted, lil too artificial tasting :/ non dairy powders not vegan too :(
Atmosphere: 4
Food: 1
Service: 2
Anonymous User
The store is clean, and it has friendly staff, but the bubble tea here is averageKung Fu Tea, which also has a location in Cherry Hill (not in the Cherry Hill mall), is betterIn the meantime, I am still looking for my go-to bubble tea place in the areaVegetarian options: All of the drinks are vegetarianParking: Free parking available in the Cherry Hill Mall’s parking lot
Atmosphere: 4
Food: 3
Service: 4
Amaiya Niccole
I never do reviews, and this will have to be the first unfortunately because the staff was just rude!! first off it was my first time ever having boba tea and i was really excited!! I placed my order on the mobile screen and got my ticket as I watched the staff IGNORE customers and rudely continue their tasks with no concern for customers questions/needs! The particular day I went it seemed like a busier day, and after waiting about 25 minutes for one drink I finally asked nicely about the number i was given on my ticket. I asked a tall, skinny asian representing man and he very quickly and rudely said “down there!” pointing to the end of the counter, making no eye contact, and shaking his head as if i were “bothering” him. Mind you… I did not leave the establishment so i would’ve heard my number get called out & it did not. Boba was good! but for my first time experience customer service was far from friendly! Get boba ELSEWHERE:)
Atmosphere: 1
Food: 3
Service: 1
Angela B.
Once you get the coconut milk tea or the strawberry milk tea, you wouldn't know which one to choose. These flavors are so delicious, you'll be going to this spot everyday for boba tea lol. Anyways, The 'Taro' Boba Tea is my all time favorite bubble tea. I love it so much. & The service is excellent as usual. If you love boba as much as I do then 'Taro' will be your go to, just like it's mine. #GetYaTaroOn #BubbleTea #BobaTea #TheRealFruitBubbleTea #MilkTea
OMG The best smoothies. I got a banana smoothie. Order #58 on July 30th 2023. All I can say is AMAZING! Best smoothie place too, and clean and professional!
Ann Hartzell
Update; I picked up a Taro Bubble Tea the other day. The tapioca Boba was soft and fresh. So I went back. This time the Boba was tough, dry, and hard. I want my money back.I got a reply from Elena saying;"Thank you for letting us know about your experience. May we know more details and please provide the receipt and drinks picture to us. If you don’t have the receipt, please provide the date, time, location, amount and the last 4 digits if you paid by card."I replied with the needed information. 7 days later no refund so I reached out again.Kathy replied;"... Thank you for taking the time to let me know about your concern at our Plymouth Meeting Mall location.Please be assured that customer is top-of-mind at Real Fruit Bubble Tea. We strive to provide a happy environment each time you visit.Be assured that I have discussed your concern and reviewed our procedures with the store manager. The tapioca was freshly cooked and served by a senior bartender with 22 years experience at Real Fruit Bubble Tea in Canada. There was no another complaint on tapioca. We wonder if it was your first time to taste the tapioca? As we know, it always takes time to accept it and like it.We would like to remake your drink if you like to go back to Plymouth meeting Mall location to taste again? Hopefully we will exceed your expectations on your next visit."I replied that I was not a Bubble Tea novice and she should honor the offer her co-worker Eleana made to give me a refund.She replied again,"Thanks for your reply. As the customer service department, we only can provide another drink to fix our mistake and problem so that we could improve from the case.Our whole company cooks tapioca with the same way and this senior bartender even has very high acknowledgment on bubble tea field. We really want you to come back to taste the tapioca and give us more details.Talking about refund, you need go to the store to request the refund."I will never go back there, ever.
Atmosphere: 1
Food: 1
Service: 1
Eman Ali
On the evening of 06/22/23, my sister and I ordered milk tea which we slightly customized by adding one scoop of coconut powder (which we gladly paid an extra $1 for). The girl who rang us up was nice but I’m positive her coworker, who was making the drinks was not happy about it (although the system allowed it). Before we received our drinks, the cashier told us we could not order that again and it was quite embarrassing as there were a few patrons in the store. The way she explained was as if they were doing us a favor instead of explaining why. We just said “okay thank you” and left. I’m just wondering if this is an actual policy because it did not make sense nor was explained why. It’s a shame we can’t come back, because that was the best drink we’ve had.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chocolate Milk Tea
Donna Gentry
I loved the customer service I received from Sasta $ Miracle today!!I love my Mango drink with protein!!
Ash Strong
Had the watermelon slushie so amazing and refreshing
I am often order the this one for every time I be this mall! But I feel it is change ! Doesn’t as like before ! I think it is more percentage of ice than before ! Tasteless of mango . This is my last time order , not more. Too much ice
Atmosphere: 3
Food: 2
Service: 3
This looked like a nice, happy place to grab something refreshing, however the employee working there was extremely miserable and unfriendly. The smoothie was not good either. I ended up trashing it before I left the mall. Don’t know about their tea, but I recommend going elsewhere.
Atmosphere: 1
Food: 1
Service: 1
I love their coconut milk tea! It’s so good! Full of flavor! It’s definitely more flavorful than kung fu tea’s coconut milk tea.
Atmosphere: 5
Food: 5
Service: 5
I visit this store often and each time I visit. I order strawberry/ banana w/ mango chunks added. I enjoy my smoothie each time. However, the girl the makes the smoothies/ drinks is the most unpleasant person I have ever seen in my life!!! She has 0 personality no respect for customers, she never ever greets anyone when they enter the store! She’s not welcoming at all! She always looks likes shes bothered when you enter the store! She would never ever make as an employee at Chick-fil-A. I own a very successful business in Philadelphia and I would never tolerate this behavior from any of my employees! It does not take a lot energy to be pleasant. After all customers are paying you! I don’t know her name but if this helps I visited your store around 1:15 1/18. Can’t remember all the other exact dates n times. However; she’s horrible!!!!!! Send her to training or get RID of her! Thank youParking: Parking is available
Atmosphere: 1
Food: 4
Service: 1
Enjoyed my Golden Roasted Tea with Boba very much, would recommend. The nice girl behind the counter on January 12th around 12:30 made good conversation and was very helpful. Thank you.
Service: 5
$8.30: Way over priced for what I received :/ I’ve completely melted, lil too artificial tasting :/ non dairy powders not vegan too :(
Atmosphere: 4
Food: 1
Service: 2
The store is clean, and it has friendly staff, but the bubble tea here is averageKung Fu Tea, which also has a location in Cherry Hill (not in the Cherry Hill mall), is betterIn the meantime, I am still looking for my go-to bubble tea place in the areaVegetarian options: All of the drinks are vegetarianParking: Free parking available in the Cherry Hill Mall’s parking lot
Atmosphere: 4
Food: 3
Service: 4
I never do reviews, and this will have to be the first unfortunately because the staff was just rude!! first off it was my first time ever having boba tea and i was really excited!! I placed my order on the mobile screen and got my ticket as I watched the staff IGNORE customers and rudely continue their tasks with no concern for customers questions/needs! The particular day I went it seemed like a busier day, and after waiting about 25 minutes for one drink I finally asked nicely about the number i was given on my ticket. I asked a tall, skinny asian representing man and he very quickly and rudely said “down there!” pointing to the end of the counter, making no eye contact, and shaking his head as if i were “bothering” him. Mind you… I did not leave the establishment so i would’ve heard my number get called out & it did not. Boba was good! but for my first time experience customer service was far from friendly! Get boba ELSEWHERE:)
Atmosphere: 1
Food: 3
Service: 1
Once you get the coconut milk tea or the strawberry milk tea, you wouldn't know which one to choose. These flavors are so delicious, you'll be going to this spot everyday for boba tea lol. Anyways, The 'Taro' Boba Tea is my all time favorite bubble tea. I love it so much. & The service is excellent as usual. If you love boba as much as I do then 'Taro' will be your go to, just like it's mine. #GetYaTaroOn #BubbleTea #BobaTea #TheRealFruitBubbleTea #MilkTea
The taro milk tea was not good :3
Restaurantji Recommends
OMG The best smoothies. I got a banana smoothie. Order #58 on July 30th 2023. All I can say is AMAZING! Best smoothie place too, and clean and professional!
Update; I picked up a Taro Bubble Tea the other day. The tapioca Boba was soft and fresh. So I went back. This time the Boba was tough, dry, and hard. I want my money back.I got a reply from Elena saying;"Thank you for letting us know about your experience. May we know more details and please provide the receipt and drinks picture to us. If you don’t have the receipt, please provide the date, time, location, amount and the last 4 digits if you paid by card."I replied with the needed information. 7 days later no refund so I reached out again.Kathy replied;"... Thank you for taking the time to let me know about your concern at our Plymouth Meeting Mall location.Please be assured that customer is top-of-mind at Real Fruit Bubble Tea. We strive to provide a happy environment each time you visit.Be assured that I have discussed your concern and reviewed our procedures with the store manager. The tapioca was freshly cooked and served by a senior bartender with 22 years experience at Real Fruit Bubble Tea in Canada. There was no another complaint on tapioca. We wonder if it was your first time to taste the tapioca? As we know, it always takes time to accept it and like it.We would like to remake your drink if you like to go back to Plymouth meeting Mall location to taste again? Hopefully we will exceed your expectations on your next visit."I replied that I was not a Bubble Tea novice and she should honor the offer her co-worker Eleana made to give me a refund.She replied again,"Thanks for your reply. As the customer service department, we only can provide another drink to fix our mistake and problem so that we could improve from the case.Our whole company cooks tapioca with the same way and this senior bartender even has very high acknowledgment on bubble tea field. We really want you to come back to taste the tapioca and give us more details.Talking about refund, you need go to the store to request the refund."I will never go back there, ever.
Atmosphere: 1
Food: 1
Service: 1
On the evening of 06/22/23, my sister and I ordered milk tea which we slightly customized by adding one scoop of coconut powder (which we gladly paid an extra $1 for). The girl who rang us up was nice but I’m positive her coworker, who was making the drinks was not happy about it (although the system allowed it). Before we received our drinks, the cashier told us we could not order that again and it was quite embarrassing as there were a few patrons in the store. The way she explained was as if they were doing us a favor instead of explaining why. We just said “okay thank you” and left. I’m just wondering if this is an actual policy because it did not make sense nor was explained why. It’s a shame we can’t come back, because that was the best drink we’ve had.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chocolate Milk Tea
I loved the customer service I received from Sasta $ Miracle today!!I love my Mango drink with protein!!
Had the watermelon slushie so amazing and refreshing
Atmosphere: 5
Food: 5
Service: 5