We ordered a drink that costed $5.21 after tax BUT they charged us $8.40 even they the employee specifically told us $5.21. Then when confronted about it, they tried only refunding 3 dollars instead of the $3.19. When we asked them why, they said that they would refuse to pay the rest because it was taxes even though we had already paid for the tax on the $8.40 they charged us. They also refused to give us a receipt when asked even though we saw her print out the receipt and then throw it away right under the table.
Atmosphere: 1
Service: 1
Jen Baker
The staff at the Long Valley store are amazing! They always get the order right and remember little details about how regular customers like things
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Munchkins Donut Hole Treats
Michael DiFrancesco
Drive thru is always slow. The employees need to be trained on customer service. They never say Thank You!
Ken Youm
It looks shabby from the outside, but inside it is really clean and up-to-date. The taste is the same as Dunkin', but the staff's service is so good that I have to have a drink every time I go to Chester.
Atmosphere: 5
Food: 5
Service: 5
Berk Topal
Spoiled milk with dirty cups for latte terrible place
Elizabeth Hollman
Stale Donuts at 7:30 am is not acceptable.And then to be berated at pickup about ordering too many strawberry donuts (1 dozen) is rude. If the shop requires 48hr notice then the application should allow for clients to adjust the pickup time and order 2 days in advance.
Food: 1
Service: 1
Manav Bhalodia
Staff there always has a smile on their face and always clean and never messed up an order of mine! Always they be taking care of their customers no
Atmosphere: 5
Food: 5
Service: 5
Mario R
Go there every weekend. They know what we want and greet us with a
This restaurant is great I come here every Saturday and Sunday for a large breakfast order and the food always comes out right, the woman that takes our order named Bre is always happy and has a great mood on always is sure to ask about her customers and makes the Dunkin that much better than the rest!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Wake
Brian Stellingwerf
This Dunkin location is friendly, quick, and very accurate with their orders - great spot to get your morning *or afternoon* coffee fix!
Very pleasant staff.
Atmosphere: 5
Food: 5
Service: 5
We ordered a drink that costed $5.21 after tax BUT they charged us $8.40 even they the employee specifically told us $5.21. Then when confronted about it, they tried only refunding 3 dollars instead of the $3.19. When we asked them why, they said that they would refuse to pay the rest because it was taxes even though we had already paid for the tax on the $8.40 they charged us. They also refused to give us a receipt when asked even though we saw her print out the receipt and then throw it away right under the table.
Atmosphere: 1
Service: 1
The staff at the Long Valley store are amazing! They always get the order right and remember little details about how regular customers like things
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Munchkins Donut Hole Treats
Drive thru is always slow. The employees need to be trained on customer service. They never say Thank You!
It looks shabby from the outside, but inside it is really clean and up-to-date. The taste is the same as Dunkin', but the staff's service is so good that I have to have a drink every time I go to Chester.
Atmosphere: 5
Food: 5
Service: 5
Spoiled milk with dirty cups for latte terrible place
Stale Donuts at 7:30 am is not acceptable.And then to be berated at pickup about ordering too many strawberry donuts (1 dozen) is rude. If the shop requires 48hr notice then the application should allow for clients to adjust the pickup time and order 2 days in advance.
Food: 1
Service: 1
Staff there always has a smile on their face and always clean and never messed up an order of mine! Always they be taking care of their customers no
Atmosphere: 5
Food: 5
Service: 5
Go there every weekend. They know what we want and greet us with a
Atmosphere: 3
Food: 5
Service: 5
screw up my order one more time, i dare you.?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This restaurant is great I come here every Saturday and Sunday for a large breakfast order and the food always comes out right, the woman that takes our order named Bre is always happy and has a great mood on always is sure to ask about her customers and makes the Dunkin that much better than the rest!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Wake
This Dunkin location is friendly, quick, and very accurate with their orders - great spot to get your morning *or afternoon* coffee fix!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Iced Cappuccino, Coffee Roll, Muffins, Donuts, Bagels
Pretty consistent place.
Fast and courteous service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sausage Egg and Cheese
The coffee tasted like water, and they didn't put in enough hazelnut syrup because I could barely taste it.
Atmosphere: 4
Food: 1
Service: 4
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