I love the food but have been disappointed by mistakes with online orders multiple times here with little done to make things right considering the wait and extra trouble to go back and get missing or correct items. Recommend only ordering in line in person where they make it in front of you. I know its hard and they work hard but not worth it for all the mistakes and long wait
Atmosphere: 3
Food: 4
Service: 1
ish sancheese
They forgot my sides
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Burrito Bowl
Isaiah Torres
Rte 17 better they actually give decent portions
Atmosphere: 1
Food: 1
Service: 1
Eray Sahin
I would give 0 if I had a chance to. I ordered double chicken salad but they didn’t even put one portion.
foram dalal
Added chicken to my veggie bowl order placed thru chipotle app. Order was not ready on time either and employees cursing us with rude behavior and expressions.
Atmosphere: 1
Food: 1
Service: 1
Nallely Bean
Ordered a to-go order via the app at 2:38pm and the promised pickup time was 2:50 pm. When I walked in at 2:50pm my order wasn’t ready but there were a few people (by no means busy though and they were fully staffed) in line so I figured it was coming. At 2:56, I went up to the counter to ask about my order and was told that they were currently working on it. I watched them finish serving everyone in line and once there was no one in line they started working on mine. I received my online order at 3:06pm with a mere, “sorry that took so long.” If I would have known they were going to serve everyone in line first, I wouldn’t have placed an app order at 2:38. I would have understood if they were working with a graveyard shift and given them grace but they knew there was an online order placed and still chose to ignore it.
Atmosphere: 2
Food: 4
Service: 1
KEN THE PEN
As with all of these chain restaurants they start out good and they fall off
Atmosphere: 2
Food: 2
Service: 2
Andrew Smith
A burrito with double meat was made by mistake since I'd didn't ask for it. Instead of giving me the burrito at normal price they threw away the original and remade one without double meat. This held up the line and was wasteful. I'm not happy about the wasteful practice they showed at this chipotle. Will not come back.
The long line was definitely worth the wait !!! My food was amazing & I have zero complaints.
Atmosphere: 5
Food: 5
Service: 5
Ariana PF
Worst service and quality of the food is ok but cashiers take a while to just process the payments .
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Burrito Bowl
Michelle Hall
I'm always disappointed when I go here. The food is just okay, the price is expensive and the customer service is forgettable.
Atmosphere: 3
Food: 3
Service: 3
Rich D
Watch out ordering for pick up at this location. My bowls barely get filled with anything. I always order double protein and sometimes it looks like half a single portion. I’d skip this location and drive a little further to Kearny or
Atmosphere: 1
Food: 1
Service: 1
Yankeerex
The food quality is no longer good. The chicken was undercooked and made my wife and I sick for 2 days. Will NEVER buy from any bioengineer food from
Broke my heart too many times
Food: 1
Service: 1
I love the food but have been disappointed by mistakes with online orders multiple times here with little done to make things right considering the wait and extra trouble to go back and get missing or correct items. Recommend only ordering in line in person where they make it in front of you. I know its hard and they work hard but not worth it for all the mistakes and long wait
Atmosphere: 3
Food: 4
Service: 1
They forgot my sides
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Burrito Bowl
Rte 17 better they actually give decent portions
Atmosphere: 1
Food: 1
Service: 1
I would give 0 if I had a chance to. I ordered double chicken salad but they didn’t even put one portion.
Added chicken to my veggie bowl order placed thru chipotle app. Order was not ready on time either and employees cursing us with rude behavior and expressions.
Atmosphere: 1
Food: 1
Service: 1
Ordered a to-go order via the app at 2:38pm and the promised pickup time was 2:50 pm. When I walked in at 2:50pm my order wasn’t ready but there were a few people (by no means busy though and they were fully staffed) in line so I figured it was coming. At 2:56, I went up to the counter to ask about my order and was told that they were currently working on it. I watched them finish serving everyone in line and once there was no one in line they started working on mine. I received my online order at 3:06pm with a mere, “sorry that took so long.” If I would have known they were going to serve everyone in line first, I wouldn’t have placed an app order at 2:38. I would have understood if they were working with a graveyard shift and given them grace but they knew there was an online order placed and still chose to ignore it.
Atmosphere: 2
Food: 4
Service: 1
As with all of these chain restaurants they start out good and they fall off
Atmosphere: 2
Food: 2
Service: 2
A burrito with double meat was made by mistake since I'd didn't ask for it. Instead of giving me the burrito at normal price they threw away the original and remade one without double meat. This held up the line and was wasteful. I'm not happy about the wasteful practice they showed at this chipotle. Will not come back.
Service: 1
The food was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Restaurantji Recommends
The long line was definitely worth the wait !!! My food was amazing & I have zero complaints.
Atmosphere: 5
Food: 5
Service: 5
Worst service and quality of the food is ok but cashiers take a while to just process the payments .
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Burrito Bowl
I'm always disappointed when I go here. The food is just okay, the price is expensive and the customer service is forgettable.
Atmosphere: 3
Food: 3
Service: 3
Watch out ordering for pick up at this location. My bowls barely get filled with anything. I always order double protein and sometimes it looks like half a single portion. I’d skip this location and drive a little further to Kearny or
Atmosphere: 1
Food: 1
Service: 1
The food quality is no longer good. The chicken was undercooked and made my wife and I sick for 2 days. Will NEVER buy from any bioengineer food from
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Burrito Bowl, Chicken Burrito