Extremely rude girl employee and made us the wrong order, she had an attitude before even pulling up to the drive thru window and was talking to her employee loudly complaining about us giving the order on the speaker, and continued to not even speak after I thanked her, super embarrassing someone like that should just work somewhere else if you got an attitude like that.
Atmosphere: 1
Food: 1
Service: 1
livi
I go to this dunkin all the time and this time the bacon that I received was cold. I politely went inside and asked them to warm it up and the manager told me they serve it cold here. I then told him that I am a regular customer of this specific dunkin and he said “Well if you don’t like it how I serve it, don’t come here”. For this to come out of a managers mouth is absolutely disgusting. I then searched it up, and it is not meant to be cold. Come on, who wants cold bacon.
Atmosphere: 1
Food: 1
Service: 1
Tasha Mullins
I love the coffee at this location, But unfortunately I couldn’t even get in the drive through the line was out to the street. I tried waiting but each car waited 4to6 min maybe it was understaffed, so I had to leave without my favorite coffee . Please fix the issue.
Food: 2
Service: 3
James Griffin
Always great
Atmosphere: 5
Food: 5
Service: 5
Donia Payandeh
The oat milk in both my drinks was spoiled. It can’t be “a careless mistake” because when I received my drinks the smell of the spoiled milk filled the whole bag. My sister tried a sip to test the drink and the sour taste was absolutely disgusting. Do not order from here if you don’t want to end up in the hospital from food poisoning.
Atmosphere: 1
Food: 1
Service: 1
eric espo
Young ppl a little lazy but all and all good place.
I shop at this store for many years and found it tone one of the best stores. Almost everyone knows my name. People are very friendly and know their products. Manager Manny and Mercedes are great. I did not find any other store to more friendly and helpful like this one.
Atmosphere: 5
Food: 5
Service: 5
A Dunn
If I could give a zero, I would. I stopped here with my daughter one Thursday evening. The place was completely empty. My teenage daughter went in to get donuts for her team. I watched the woman at the counter look at her then turn her back and ignore her while she fixed a beverage. I watched for 5 minutes while neither she nor her coworker who was doing nothing, acknowledged her. I finally got out of my car and came in. They both acted like we weren't there. I told her let's go somewhere where people are kind and respectful of others. I was so angry. This child did nothing to deserve their treatment. They just didn't want to serve her. I will never go back there. We went down the block to Duck donuts where they greeted us with a warm hello and a big smile. I only spend money where I am treated with courtesy and respect.
Atmosphere: 1
Service: 1
Edison Revelo
Ordered at the drive thru…I asked for light and sweet coffee and I got a black coffee with no sugar. Asked for a bacon egg and cheese sandwich but got no bacon. Asked for a chocolate frosted donut and got a donut with chocolate sprinkles. The whole order was WRONG!! Also the 2 cheddar bagels twists I got tasted awful…not enough cheese very dry. Will never visit this DD again!!
Atmosphere: 1
Food: 1
Service: 1
Luis Enrique Estrada
They have some very good ice creams, there is a vanilla one, with cajeta and dulce de leche, not cloying, very delicious.
We reached there at around 7 pm, the munchkins were finished by that time and my kid wanted to eat that only, otherwise the store was big and neat. They also have Baskin Robins in the same store.
Nicole Colon
The food at this location is always great to me, I’ve rarely had any problems when it came to my order. I’ve noticed recently that there have been many new employees. I usually go through the drive thru and every time I get to the window I’ve noticed the same employee displaying an attitude. The last time I went I had asked politely for straw since there wasn’t one in my bag and she proceeded to stare at me for a couple seconds and without saying anything turned around with this annoyed face, grabbed a straw and handed it to me without another word with nothing but attitude. Of course I politely said thank you and left. I can definitely empathize if they are tired or stressed, but being rude and giving attitude to customers isn’t good. I was polite because I can empathize with them but some other customers won’t be so polite when they are given attitude, and I don’t say that to be mean.
Atmosphere: 3
Food: 5
Service: 2
Kennedy Doss (Kennedy G Doss)
The waiters and waitresses have always been welcoming, courteous and respectful. I continue to go there because of good service although it is out of my way. Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Sterling Cooper
The big lady who served me my drink she was worst n very rude to serve me my mobile online order.
I won’t know what kind of bad attitude she had. Very disappointing service. No hello no thank u n no smile.
Horrible customer service she had. When I went I pick up my mobile online order I gave my name n she just takes the drink n tells me to pick up n then she turns around. What kind of RUDE she was.
I wish I knew her name. Won’t recommend this location to anyone. Even this location male manager supervisor is also worst bad attitude.
Atmosphere: 1
Food: 1
Service: 1
Felix Enrique
Sad to see how this place turns into a Chuck E Cheese evenings and weekends and service goes completely down the drain. Waited almost 5 minutes to order with while there were no cars in front of me. When approaching the window, the african american kid is on the cell phone which explains why the lack of urgency and miserable faces. Not sure who you have as a supervisor/manager nights and weekends but they need to be held accountable or have them retrained by your weekly day supervisor/manager.
Extremely rude girl employee and made us the wrong order, she had an attitude before even pulling up to the drive thru window and was talking to her employee loudly complaining about us giving the order on the speaker, and continued to not even speak after I thanked her, super embarrassing someone like that should just work somewhere else if you got an attitude like that.
Atmosphere: 1
Food: 1
Service: 1
I go to this dunkin all the time and this time the bacon that I received was cold. I politely went inside and asked them to warm it up and the manager told me they serve it cold here. I then told him that I am a regular customer of this specific dunkin and he said “Well if you don’t like it how I serve it, don’t come here”. For this to come out of a managers mouth is absolutely disgusting. I then searched it up, and it is not meant to be cold. Come on, who wants cold bacon.
Atmosphere: 1
Food: 1
Service: 1
I love the coffee at this location, But unfortunately I couldn’t even get in the drive through the line was out to the street. I tried waiting but each car waited 4to6 min maybe it was understaffed, so I had to leave without my favorite coffee . Please fix the issue.
Food: 2
Service: 3
Always great
Atmosphere: 5
Food: 5
Service: 5
The oat milk in both my drinks was spoiled. It can’t be “a careless mistake” because when I received my drinks the smell of the spoiled milk filled the whole bag. My sister tried a sip to test the drink and the sour taste was absolutely disgusting. Do not order from here if you don’t want to end up in the hospital from food poisoning.
Atmosphere: 1
Food: 1
Service: 1
Young ppl a little lazy but all and all good place.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bagel, Munchkins Donut Hole Treats, Iced Latte
I shop at this store for many years and found it tone one of the best stores. Almost everyone knows my name. People are very friendly and know their products. Manager Manny and Mercedes are great. I did not find any other store to more friendly and helpful like this one.
Atmosphere: 5
Food: 5
Service: 5
If I could give a zero, I would. I stopped here with my daughter one Thursday evening. The place was completely empty. My teenage daughter went in to get donuts for her team. I watched the woman at the counter look at her then turn her back and ignore her while she fixed a beverage. I watched for 5 minutes while neither she nor her coworker who was doing nothing, acknowledged her. I finally got out of my car and came in. They both acted like we weren't there. I told her let's go somewhere where people are kind and respectful of others. I was so angry. This child did nothing to deserve their treatment. They just didn't want to serve her. I will never go back there. We went down the block to Duck donuts where they greeted us with a warm hello and a big smile. I only spend money where I am treated with courtesy and respect.
Atmosphere: 1
Service: 1
Ordered at the drive thru…I asked for light and sweet coffee and I got a black coffee with no sugar. Asked for a bacon egg and cheese sandwich but got no bacon. Asked for a chocolate frosted donut and got a donut with chocolate sprinkles. The whole order was WRONG!! Also the 2 cheddar bagels twists I got tasted awful…not enough cheese very dry. Will never visit this DD again!!
Atmosphere: 1
Food: 1
Service: 1
They have some very good ice creams, there is a vanilla one, with cajeta and dulce de leche, not cloying, very delicious.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We reached there at around 7 pm, the munchkins were finished by that time and my kid wanted to eat that only, otherwise the store was big and neat. They also have Baskin Robins in the same store.
The food at this location is always great to me, I’ve rarely had any problems when it came to my order. I’ve noticed recently that there have been many new employees. I usually go through the drive thru and every time I get to the window I’ve noticed the same employee displaying an attitude. The last time I went I had asked politely for straw since there wasn’t one in my bag and she proceeded to stare at me for a couple seconds and without saying anything turned around with this annoyed face, grabbed a straw and handed it to me without another word with nothing but attitude. Of course I politely said thank you and left. I can definitely empathize if they are tired or stressed, but being rude and giving attitude to customers isn’t good. I was polite because I can empathize with them but some other customers won’t be so polite when they are given attitude, and I don’t say that to be mean.
Atmosphere: 3
Food: 5
Service: 2
The waiters and waitresses have always been welcoming, courteous and respectful. I continue to go there because of good service although it is out of my way. Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
The big lady who served me my drink she was worst n very rude to serve me my mobile online order.
I won’t know what kind of bad attitude she had. Very disappointing service. No hello no thank u n no smile.
Horrible customer service she had. When I went I pick up my mobile online order I gave my name n she just takes the drink n tells me to pick up n then she turns around. What kind of RUDE she was.
I wish I knew her name. Won’t recommend this location to anyone. Even this location male manager supervisor is also worst bad attitude.
Atmosphere: 1
Food: 1
Service: 1
Sad to see how this place turns into a Chuck E Cheese evenings and weekends and service goes completely down the drain. Waited almost 5 minutes to order with while there were no cars in front of me. When approaching the window, the african american kid is on the cell phone which explains why the lack of urgency and miserable faces. Not sure who you have as a supervisor/manager nights and weekends but they need to be held accountable or have them retrained by your weekly day supervisor/manager.
Atmosphere: 2
Food: 3
Service: 1
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