Rita's Italian Ice & Frozen Custard

560 Main St Suite 8, East Orange
(973) 395-9040

Recent Reviews

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Ben Brill

Good ice cream.

Atrell Gonzalez

I bring my family here all the time

Naseer John

Love this place. I strongly recommend

Sway John

Best experience ever, fast, reliable, make you feel at home just perfect!

Kareemah Yasmeen Williams

The workers here are extremely Rude and have absolutely NO customer service skills at all. I will take my family and travel out for another Rita’s location. I will not patronize this one nor will I suggest it to anyone who visits me here.

Shawn Mcgee

So good

Charlie D

I ordered two qt size items (1 custard, 1 Italian ice) and paid almost $30 total for both. The custard container was lke half fulll and hollow in the middle.

Bella MitchellAustin

Maybe not for Uber eats! I ordered 3 items 2 being the strawberry shortcake concrete. The other item which was a 5 layer Gelato came closed and perfectly fine. The concrete came with an open top and gelato and stawberries spilled all over the bag. I called asking why the top were left open as this is obviously an Ubereats delivery order. I understand the blending tops are open but knowing it's a delivery order the blended tops should be proactively replaced with a closed top due to travel and the possibility that they may fall and being next to other food items also being delivered. The manager was not very open to problem solving. He wanted to give arbitrary reasons why this or that couldn't happen or why it did instead of a simple apology and committing to seeing this as a area of opportunity to improve. Unfortunately this place gets a 2 our of 5 as the other item came in perfect condition. 3 points taken off for being reactive instead of proactive and the oppositional attitude of the guy who answered the phone.

Ariel Lee

As others have mentioned, this location doesn't open at 12, this day was around 12:30. Not sure if this is a usual occurrence or just a 1 off event. Otherwise, ice is still great!!

Andres Rojas

Showed up on a hot summer day trying to get ice cream but the store was closed even though they open by 12pm. Super disappointed ?

Service: 1

Carol Szwei

Came here at opening time on a really hot Saturday. Wasn’t open. Waited a while. Pretty disappointed that they don’t keep to their posted schedule.

Service: 1

C. G.

not it

Selena Odom

Staff was nice

David Martinez

Great service, pricing and product. This place is a pillar in the community.

Rowena Ramdeo

I loved it. It was actually my first time at Rita's. I had the TWIST Frozen Custard. A nice treat and the young man was very helpful and kind. Loved it. ? Definitely will go back.

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Rita's Italian Ice & Frozen Custard

560 Main St Suite 8, East Orange, NJ 07018
(973) 395-9040