Spice N Thing via Fooda Pop-Up – Disgraceful Portions, Disrespectful Experience:
I don’t know who at Spice N Thing thought it was acceptable to show up at our corporate site and serve microscopic portions of food to working professionals, but they need a serious reality check. Through the Fooda pop-up program, this restaurant had the opportunity to showcase their Caribbean cuisine to a new audience and they blew it.
Let’s talk about the oxtail meal. One of our associates paid full price and received two pieces of oxtail. Not two servings. Not two generous cuts. Just two sad, lonely pieces. Another colleague ordered the chicken meal and was handed one single piece of chicken. One. Is this a tasting menu? A ration kit? Because it certainly wasn’t a proper lunch.
To make matters worse, it felt like we had to beg for sides. Rice, plantains, vegetables; basic accompaniments that should be standard with any Caribbean dish were either missing, skimpy, or treated like premium add-ons. We’re not opposed to paying for quality, but when the portions are this insulting, it’s not about money. It’s about respect. We expect value, not crumbs.
If the folks at Spice N Thing walked into a restaurant and were served two pieces of oxtail or one piece of chicken for the price they charged us, they’d be offended and rightly so. So why is it okay to serve that to us?
This isn’t just a complaint. It’s a demand: Do better. If you’re going to represent your brand at a corporate pop-up, bring food that reflects pride in your culture and respect for your customers. Because what you served us on your last visit was not only disappointing, it was disgraceful.
Atmosphere: 1
Service: 1
Raquel Williams
The food is absolutely delicious. My office hires the team for lunch every few weeks and we are never disappointed. The line is always out of the door. The food is flavorful and the people are always so kind.
Food: 5
Service: 5
J J
This spot is so good 😋 !!
Atmosphere: 5
Food: 5
Service: 5
Life With Jayla
I love there food, it taste amazing everytime I eat it. Staff are respectful. Overall 5/5❤️
Atmosphere: 5
Food: 5
Service: 5
Guilty
First of all, I would say, the food is great. Tastes good. speaking from someone from the caribbean. But my only issue with this place is the cashier's attitude. It's my second time there and the attitude she gives off., I don't understand. There no menu in the open and you can't see what food is available. So i simple ask questions. And yet she give me attitude like she doesn't want to take my order. Same time I feel like she be double charging me for things im not asking for. Foods great but services doesn't make me want to spend money there.
Atmosphere: 2
Food: 5
Service: 1
sarah D
Love my Guyanese food! They always do a great job!
Atmosphere: 3
Food: 5
Service: 5
Kimyetta Bynum
I love Spice n Thing food is freshly prepared and tasty. I go in morning before work and there is a lovely Caribbean young lady that assist me every morning with a smile and food recommendations. The bake is good the eggplant and okaro are also good as well as the fish. Thanks for the great customer service and food!
Atmosphere: 4
Food: 5
Service: 5
Natalie
Piggybacking off of a recent review left by a customer. I too have been to Spice N Ting. Twice so far. Once in May and again in June, and both times were amazing. The food’s super flavorful and feels really authentic. Props to the chef for keeping it consistent!
What really made my last visit stand out was the service. One server seemed like they were having a tough day (we all do), and there was another server (a young man) that seemed preoccupied on his phone while myself and other customers were waiting. Mind you the line had about 4 of us in it. I ended up being helped by a tall young woman with glasses who totally turned things around. I guess she noticed what was happening. As soon as she was done with her customer she stepped in, apologized, and gave excellent service from start to finish. Super professional and just really kind. Hospitality Management at it's core!
I live in PA so I’m not in the area all the time, but this place is totally worth the trip. If they cater for private events, I’d definitely be interested in connecting with someone about that next time I’m having an event.
I am only giving 4-Stars because of having to wait while one server was on the phone and the other server who wasn't having a good day.
I highly recommend! Great food, great people!
Atmosphere: 2
Food: 5
Service: 4
Alexandra Henry
Love the energy vibes service and especially the food💯🙏
Atmosphere: 5
Food: 5
Service: 5
Scott Karey
Amazing Food & Even Better Service!
I recently visited Spice N Thing and was blown away by the entire experience. The food was absolutely delicious—fresh, flavorful, and clearly made with care. From the initial approach to being served my order, everything was smooth and professional. What really made my visit unforgettable was the outstanding service I received from Latoya (the young lady with the glasses). She greeted me with a warm, genuine smile and treated me like a valued guest from the moment I walked in. She was friendly, knowledgeable, and incredibly attentive throughout the entire interaction. It’s rare to come across someone so naturally gifted in hospitality. She didn't just take my order, she elevated the whole experience with her positive energy and professionalism. She is a true asset to the Spice N Thing team, and I want to sincerely thank the management for hiring her and sharing her service with the community. You've got a real star on your hands. Highly recommend this place for anyone looking for amazing Caribbean cuisine and top-tier service. I'll definitely be back!
I am in restaurantm often.Your service is pretty good, but today, July 1st I was in your restaurant and the service was horrible, the young lady for some reason didn't seem like she wanna be there. I'm not here to have anyone lose their job. But just to let you guys know to educate your employees on customer service. I love your establishment.We do not have much guyananess restaurants in new jersey.
Atmosphere: 5
Food: 5
Service: 2
Tyana Jackson
They never have things available now that they moved down the street
T B
Food was great. Rasta Pasta with curry chicken was great. Friendly staff. I will be back to try other items.
Atmosphere: 4
Food: 4
Service: 4
Maliek Parchment
Don’t believe the online menu they never actually have what they say on any delivery apps and refuse to take it off the menu or cancel the order when they know they don’t have the items available. Terrible customer service over the phone. Don’t waste your time
Atmosphere: 1
Food: 1
Service: 1
HIM
Eye popping, jaw Dropping, Mouth watering , fingerlicking Good!!!!...Hands down the best restaurant in town, clean and vibrant environment, fast and reliable services, with food so flavorful , makes you wanna slap your mama.. Not forgetting to mention their over the top customer service..I got zero complaint, money well spent, without breaking a sweat or my wallet..Highly recommended 👌..
Spice N Thing via Fooda Pop-Up – Disgraceful Portions, Disrespectful Experience:
I don’t know who at Spice N Thing thought it was acceptable to show up at our corporate site and serve microscopic portions of food to working professionals, but they need a serious reality check. Through the Fooda pop-up program, this restaurant had the opportunity to showcase their Caribbean cuisine to a new audience and they blew it.
Let’s talk about the oxtail meal. One of our associates paid full price and received two pieces of oxtail. Not two servings. Not two generous cuts. Just two sad, lonely pieces. Another colleague ordered the chicken meal and was handed one single piece of chicken. One. Is this a tasting menu? A ration kit? Because it certainly wasn’t a proper lunch.
To make matters worse, it felt like we had to beg for sides. Rice, plantains, vegetables; basic accompaniments that should be standard with any Caribbean dish were either missing, skimpy, or treated like premium add-ons. We’re not opposed to paying for quality, but when the portions are this insulting, it’s not about money. It’s about respect. We expect value, not crumbs.
If the folks at Spice N Thing walked into a restaurant and were served two pieces of oxtail or one piece of chicken for the price they charged us, they’d be offended and rightly so. So why is it okay to serve that to us?
This isn’t just a complaint. It’s a demand: Do better. If you’re going to represent your brand at a corporate pop-up, bring food that reflects pride in your culture and respect for your customers. Because what you served us on your last visit was not only disappointing, it was disgraceful.
Atmosphere: 1
Service: 1
The food is absolutely delicious. My office hires the team for lunch every few weeks and we are never disappointed. The line is always out of the door. The food is flavorful and the people are always so kind.
Food: 5
Service: 5
This spot is so good 😋 !!
Atmosphere: 5
Food: 5
Service: 5
I love there food, it taste amazing everytime I eat it. Staff are respectful. Overall 5/5❤️
Atmosphere: 5
Food: 5
Service: 5
First of all, I would say, the food is great. Tastes good. speaking from someone from the caribbean. But my only issue with this place is the cashier's attitude. It's my second time there and the attitude she gives off., I don't understand. There no menu in the open and you can't see what food is available. So i simple ask questions. And yet she give me attitude like she doesn't want to take my order. Same time I feel like she be double charging me for things im not asking for. Foods great but services doesn't make me want to spend money there.
Atmosphere: 2
Food: 5
Service: 1
Love my Guyanese food! They always do a great job!
Atmosphere: 3
Food: 5
Service: 5
I love Spice n Thing food is freshly prepared and tasty. I go in morning before work and there is a lovely Caribbean young lady that assist me every morning with a smile and food recommendations. The bake is good the eggplant and okaro are also good as well as the fish. Thanks for the great customer service and food!
Atmosphere: 4
Food: 5
Service: 5
Piggybacking off of a recent review left by a customer. I too have been to Spice N Ting. Twice so far. Once in May and again in June, and both times were amazing. The food’s super flavorful and feels really authentic. Props to the chef for keeping it consistent!
What really made my last visit stand out was the service. One server seemed like they were having a tough day (we all do), and there was another server (a young man) that seemed preoccupied on his phone while myself and other customers were waiting. Mind you the line had about 4 of us in it. I ended up being helped by a tall young woman with glasses who totally turned things around. I guess she noticed what was happening. As soon as she was done with her customer she stepped in, apologized, and gave excellent service from start to finish. Super professional and just really kind. Hospitality Management at it's core!
I live in PA so I’m not in the area all the time, but this place is totally worth the trip. If they cater for private events, I’d definitely be interested in connecting with someone about that next time I’m having an event.
I am only giving 4-Stars because of having to wait while one server was on the phone and the other server who wasn't having a good day.
I highly recommend! Great food, great people!
Atmosphere: 2
Food: 5
Service: 4
Love the energy vibes service and especially the food💯🙏
Atmosphere: 5
Food: 5
Service: 5
Amazing Food & Even Better Service!
I recently visited Spice N Thing and was blown away by the entire experience. The food was absolutely delicious—fresh, flavorful, and clearly made with care. From the initial approach to being served my order, everything was smooth and professional. What really made my visit unforgettable was the outstanding service I received from Latoya (the young lady with the glasses). She greeted me with a warm, genuine smile and treated me like a valued guest from the moment I walked in. She was friendly, knowledgeable, and incredibly attentive throughout the entire interaction. It’s rare to come across someone so naturally gifted in hospitality. She didn't just take my order, she elevated the whole experience with her positive energy and professionalism. She is a true asset to the Spice N Thing team, and I want to sincerely thank the management for hiring her and sharing her service with the community. You've got a real star on your hands. Highly recommend this place for anyone looking for amazing Caribbean cuisine and top-tier service. I'll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I am in restaurantm often.Your service is pretty good, but today, July 1st I was in your restaurant and the service was horrible, the young lady for some reason didn't seem like she wanna be there. I'm not here to have anyone lose their job. But just to let you guys know to educate your employees on customer service. I love your establishment.We do not have much guyananess restaurants in new jersey.
Atmosphere: 5
Food: 5
Service: 2
They never have things available now that they moved down the street
Food was great. Rasta Pasta with curry chicken was great. Friendly staff. I will be back to try other items.
Atmosphere: 4
Food: 4
Service: 4
Don’t believe the online menu they never actually have what they say on any delivery apps and refuse to take it off the menu or cancel the order when they know they don’t have the items available. Terrible customer service over the phone. Don’t waste your time
Atmosphere: 1
Food: 1
Service: 1
Eye popping, jaw Dropping, Mouth watering , fingerlicking Good!!!!...Hands down the best restaurant in town, clean and vibrant environment, fast and reliable services, with food so flavorful , makes you wanna slap your mama.. Not forgetting to mention their over the top customer service..I got zero complaint, money well spent, without breaking a sweat or my wallet..Highly recommended 👌..
Atmosphere: 5
Food: 5
Service: 5
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