Not only was the food nasty but the customer service was TERRIBLE. Never again! I DO NOT recommend 🤢
Infiniti
It was alright 👍🏾
Jillian Hatch
Went here today for the first time good looked good- got the two entree one side, then wanted an extra entree in the side. The person working behind the counter seemed annoyed I even wanted to purchase an extra side- and then proceeded to mix the third entree into all of the other food - instead of on the side- when I asked for my pate to be re made- he just started scraping the mixed entrees back into the services dishes to re-sell- even though it was all slopped together, and then even after all that no new plate was made- they just gave up the same plate with some of the entrees scraped out and put into side dishes- if I hadn’t already paid in cash I would have just left.
Awful customer service- beyond rude and not to mention gross that they scraped in back into the containers to give to other people after it had already been mixed with rice and othe dishes. Yuck!
Will not be back- please work on the service!
Service: 1
Christopher Taveras
Horrible don’t eat it 🤢🤢
adekemi adewale
Be careful and check your receipt they add to your bill, just make sure to calculate whatever you buy, they inflate the bill more than the actual amount.
Moto Mike
I never leave bad reviews but when safety comes into place be careful. Ate here yesterday and have been violently vommitting over night. 2 other family members had just a bite of my food and were throwing up as well. Staff were also joking/laughing when I was waiting to order. Had chicken and brocolli and orange chicken.
Atmosphere: 2
Food: 1
Service: 1
Scott Dona
Food tasted horrible and whole family had profuse vomiting after eating here.
Atmosphere: 1
Food: 1
Service: 1
Rohin Juneja
I rarely leave bad reviews but the food was just really bad.
Atmosphere: 4
Food: 1
Service: 4
Pandora B
The food at Kong Kong Express was below subpar and they had the audacity to go back and charge my card for a tip the next day. I will be reporting them to my bank and blocking them…bunch of thieves.
Atmosphere: 2
Food: 2
Service: 1
Sebastian Sobkow
holy the chicken was actually nasty i can’t believe it
Avoid this place at all costs! — I ordered noodles, General Tso’s chicken, and broccoli chicken, and it was awful. The food was completely messed up—not at all what you’d expect. I’ve had plenty of Chinese food in my life, and I can confidently say this is some of the worst. Do yourself a favor and skip this place. You’ll regret it if you don’t!
Atmosphere: 1
Food: 1
Service: 1
Janea Hill
I had a nice experience this afternoon. The food was fresh and tasteful. The pepper steak was done just the way I like it, meat tender and veggies crisp. The service was swift and pleasant. I would definitely go back again. The plantains looked tasty. I hope they look like that on my next trip there! The price was great, wish I would gotta double pepper steak, but the general tso was good as well.
Food: 5
Service: 5
Recommended dishes: Pepper Steak with Fried Rice
George Miranda
Came by for some food for my wife and I and we were really looking forward to it. When I walked up to the counter, there were 2 employees, 1 male and 1 female who were so into joking and playing with each other, that they were sure not to stop when a customer walked up. I just looked at them while they were clearly prioritizing the games with each other that they did not acknowledge me, look at me, greet me, or even say anything at all to me. Then, the male walked away, and the female was there, still not acknowledging me, and then actually took her phone out and began to use it. She then acted like she was making a phone call, and completely walked away from me, leaving me at the counter by myself and unattended. The name eventually came back and then tried to take my order, but I could not believe the level of unprofessionalism and lack of customer service, that I just told him, it looks like you guys are busy and I just walked away. I will never give this business my money, and I will make sure non of my family or friends ever support them either. King Kong Express - you should really do a better job hiring individuals who actually like helping customers out, and have at least a little respect, courtesy, and enjoy their jobs.
Atmosphere: 3
Food: 2
Service: 1
David Choi
nice people. but my son could watch youtube reels and be better at cooking food than this.
vegetables in all dishes were raw— the onions were still spicy. fried rice tasted like plain brown rice— don’t ask how idk
Not only was the food nasty but the customer service was TERRIBLE. Never again! I DO NOT recommend 🤢
It was alright 👍🏾
Went here today for the first time good looked good- got the two entree one side, then wanted an extra entree in the side. The person working behind the counter seemed annoyed I even wanted to purchase an extra side- and then proceeded to mix the third entree into all of the other food - instead of on the side- when I asked for my pate to be re made- he just started scraping the mixed entrees back into the services dishes to re-sell- even though it was all slopped together, and then even after all that no new plate was made- they just gave up the same plate with some of the entrees scraped out and put into side dishes- if I hadn’t already paid in cash I would have just left.
Awful customer service- beyond rude and not to mention gross that they scraped in back into the containers to give to other people after it had already been mixed with rice and othe dishes. Yuck!
Will not be back- please work on the service!
Service: 1
Horrible don’t eat it 🤢🤢
Be careful and check your receipt they add to your bill, just make sure to calculate whatever you buy, they inflate the bill more than the actual amount.
I never leave bad reviews but when safety comes into place be careful. Ate here yesterday and have been violently vommitting over night. 2 other family members had just a bite of my food and were throwing up as well. Staff were also joking/laughing when I was waiting to order. Had chicken and brocolli and orange chicken.
Atmosphere: 2
Food: 1
Service: 1
Food tasted horrible and whole family had profuse vomiting after eating here.
Atmosphere: 1
Food: 1
Service: 1
I rarely leave bad reviews but the food was just really bad.
Atmosphere: 4
Food: 1
Service: 4
The food at Kong Kong Express was below subpar and they had the audacity to go back and charge my card for a tip the next day. I will be reporting them to my bank and blocking them…bunch of thieves.
Atmosphere: 2
Food: 2
Service: 1
holy the chicken was actually nasty i can’t believe it
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Puke puke 🤮
Horrible food unhealthy unhygenic
selling low quality junk
Avoid this place at all costs! — I ordered noodles, General Tso’s chicken, and broccoli chicken, and it was awful. The food was completely messed up—not at all what you’d expect. I’ve had plenty of Chinese food in my life, and I can confidently say this is some of the worst. Do yourself a favor and skip this place. You’ll regret it if you don’t!
Atmosphere: 1
Food: 1
Service: 1
I had a nice experience this afternoon. The food was fresh and tasteful. The pepper steak was done just the way I like it, meat tender and veggies crisp. The service was swift and pleasant. I would definitely go back again. The plantains looked tasty. I hope they look like that on my next trip there! The price was great, wish I would gotta double pepper steak, but the general tso was good as well.
Food: 5
Service: 5
Recommended dishes: Pepper Steak with Fried Rice
Came by for some food for my wife and I and we were really looking forward to it. When I walked up to the counter, there were 2 employees, 1 male and 1 female who were so into joking and playing with each other, that they were sure not to stop when a customer walked up. I just looked at them while they were clearly prioritizing the games with each other that they did not acknowledge me, look at me, greet me, or even say anything at all to me. Then, the male walked away, and the female was there, still not acknowledging me, and then actually took her phone out and began to use it. She then acted like she was making a phone call, and completely walked away from me, leaving me at the counter by myself and unattended. The name eventually came back and then tried to take my order, but I could not believe the level of unprofessionalism and lack of customer service, that I just told him, it looks like you guys are busy and I just walked away. I will never give this business my money, and I will make sure non of my family or friends ever support them either. King Kong Express - you should really do a better job hiring individuals who actually like helping customers out, and have at least a little respect, courtesy, and enjoy their jobs.
Atmosphere: 3
Food: 2
Service: 1
nice people. but my son could watch youtube reels and be better at cooking food than this.
vegetables in all dishes were raw— the onions were still spicy.
fried rice tasted like plain brown rice— don’t ask how idk
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Pepper Steak with Fried Rice
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