This is a very bad Panera. Most Paneras are poorly managed in my experience, but this is one of the worst. Some of my observations:
1) Incredibly rude manager who I witnessed treating an elderly customer very disrespectfully.
2) Very bad food (small portions, sloppily prepared sandwich, microscopic soup which is 99% water).
3) Unfriendly attitude from the employees, as if it is a burden to be working there.
4)Generally very dirty carpet and tables. I had to wipe the table prior to use.
Lastly, I know for a fact this place gets negative reviews shadow banned so imagine how many more negative reviews are actually out there that are hidden. This is a truly awful place.
Atmosphere: 1
Food: 1
Service: 1
flo Akinola
I actually was going to give 5 star because of AnnaMarie the manager when I visited and her great service. Gabby was unprofessional, unfriendly and unkind , I would have given Gabby a one star and it would have bought the overall performance to a 3 star which away from the quality of great service by others. Thank you, AnnaMarie!!!
Atmosphere: 5
Food: 5
Service: 4
james grindstaff
Great place......but they need to bring back PB&J.
Atmosphere: 5
Food: 5
Service: 5
Elvia Huitzil
And again, I'm here at Panera like every morning. I've been coming here every day since years ago and I'm seeing how this place goes downhill. I every morning costumers like me are waiting for coffee to be put out. Every costumer I know says the same thing, this place is getting worst with the service. No coffee, no one available to speak to. It's very ridiculous, the reason I keep coming here is because is nearby, but I know a lot of people stopped coming cause of this. You guys' remodel that's great! but you took out switches to charge computers that's a big no, you lost costumers cause of that. Come back old Panera.
Atmosphere: 1
Food: 5
Service: 1
G K
Pickup service is very slow always Stuff is unprofessional 👎👎👎👎👎👎👎
Vance Ward
Good food, fair service. A bit empty behind the counter.
Atmosphere: 3
Food: 5
Service: 4
Charly Baby
I just walked in and got a chicken noodle soup and Mac & cheese. The Mac and cheese is water & gross and my soul has no noodles in it… just carrots & broth. I will never return to that location again. So unprofessional. What a waste of $$
Food: 1
Service: 1
Anatolia
Food & Service is good. I recommend their loaf bread. You could stay up to their closing time without getting distracted.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Bakery
Dona Gonzalez
Tasty food but lean on the meat and very expensive. Won't be back for a while.
Ali S
It moved. It's not there anymore. Very disappointing.
They are on the music on the highest level, and we can barely hear each other. It's a dancing club, not a quiet place to study or to do your meetings
Atmosphere: 1
Food: 4
Service: 3
metkem
Food & Service is good. I recommend their loaf bread. You could stay up to their closing time without getting distracted.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Bakery
Kristen DeFeo
The food was great as always but the service could have been better. We ordered on the tablets and when I asked for our cups the lady sounded annoyed. No smiles, thanks, or have a great day. When needing a to-go container I went back to the counter to ask and I told her it was for a sandwich and she wanted to give me the paper the sandwich is wrapped in which might have been fine normally but I’m staying in a hotel so I asked if she had a container with a lid, to which the response was pure shock. It was like she was offended that I wouldn’t take the paper and asked her for a container. She eventually after rolling her eyes and looking annoyed found me a container with a lid which is just a salad container that was right next to her… it was like it was coming out of her pocket the way she was acting.
Atmosphere: 4
Food: 5
Service: 2
Soumava Bera
Absolutely useless employees and manager. They keep missing my sides and messing my orders. How hard is it to just follow basic instructions? I hope the franchise owner sees this.
This is a very bad Panera. Most Paneras are poorly managed in my experience, but this is one of the worst. Some of my observations:
1) Incredibly rude manager who I witnessed treating an elderly customer very disrespectfully.
2) Very bad food (small portions, sloppily prepared sandwich, microscopic soup which is 99% water).
3) Unfriendly attitude from the employees, as if it is a burden to be working there.
4)Generally very dirty carpet and tables. I had to wipe the table prior to use.
Lastly, I know for a fact this place gets negative reviews shadow banned so imagine how many more negative reviews are actually out there that are hidden. This is a truly awful place.
Atmosphere: 1
Food: 1
Service: 1
I actually was going to give 5 star because of AnnaMarie the manager when I visited and her great service.
Gabby was unprofessional, unfriendly and unkind , I would have given Gabby a one star and it would have bought the overall performance to a 3 star which away from the quality of great service by others.
Thank you, AnnaMarie!!!
Atmosphere: 5
Food: 5
Service: 4
Great place......but they need to bring back PB&J.
Atmosphere: 5
Food: 5
Service: 5
And again, I'm here at Panera like every morning. I've been coming here every day since years ago and I'm seeing how this place goes downhill. I every morning costumers like me are waiting for coffee to be put out. Every costumer I know says the same thing, this place is getting worst with the service. No coffee, no one available to speak to. It's very ridiculous, the reason I keep coming here is because is nearby, but I know a lot of people stopped coming cause of this. You guys' remodel that's great! but you took out switches to charge computers that's a big no, you lost costumers cause of that. Come back old Panera.
Atmosphere: 1
Food: 5
Service: 1
Pickup service is very slow always
Stuff is unprofessional
👎👎👎👎👎👎👎
Good food, fair service. A bit empty behind the counter.
Atmosphere: 3
Food: 5
Service: 4
I just walked in and got a chicken noodle soup and Mac & cheese. The Mac and cheese is water & gross and my soul has no noodles in it… just carrots & broth. I will never return to that location again. So unprofessional. What a waste of $$
Food: 1
Service: 1
Food & Service is good. I recommend their loaf bread. You could stay up to their closing time without getting distracted.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Bakery
Tasty food but lean on the meat and very expensive. Won't be back for a while.
It moved. It's not there anymore. Very disappointing.
Restaurantji Recommends
They are on the music on the highest level, and we can barely hear each other. It's a dancing club, not a quiet place to study or to do your meetings
Atmosphere: 1
Food: 4
Service: 3
Food & Service is good. I recommend their loaf bread. You could stay up to their closing time without getting distracted.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Bakery
The food was great as always but the service could have been better. We ordered on the tablets and when I asked for our cups the lady sounded annoyed. No smiles, thanks, or have a great day. When needing a to-go container I went back to the counter to ask and I told her it was for a sandwich and she wanted to give me the paper the sandwich is wrapped in which might have been fine normally but I’m staying in a hotel so I asked if she had a container with a lid, to which the response was pure shock. It was like she was offended that I wouldn’t take the paper and asked her for a container. She eventually after rolling her eyes and looking annoyed found me a container with a lid which is just a salad container that was right next to her… it was like it was coming out of her pocket the way she was acting.
Atmosphere: 4
Food: 5
Service: 2
Absolutely useless employees and manager. They keep missing my sides and messing my orders. How hard is it to just follow basic instructions? I hope the franchise owner sees this.
If you want want to feel ripped off eat here.
Atmosphere: 2
Food: 2
Service: 2
Loading...