The male staff took my order incorrectly, yet he got annoyed and even asked me if I had ordered wrong. The service was very unfriendly, and it was disappointing that they didn’t accept payment through the Starbucks app. They really need to improve their attitude toward customers and show more respect. Honestly, it was a bit frustrating.
Atmosphere: 1
Food: 1
Service: 1
kerryann rayson
I ordered a caramel brûlée latte with whip crème absolutely horrible so I went back and asked if she could give me more caramel she said no this drinks doesn’t come with a caramel dressing- I said that’s fine can you put pumps of caramel she barely did one pump and said this doesn’t come with caramel dressing- just tell me because I didn’t pay extra at the beginning of the transaction is why I can’t get it just horrible for customer service
Atmosphere: 1
Food: 1
Service: 1
kerryann r
I ordered a caramel brûlée latte with whip crème absolutely horrible so I went back and asked if she could give me more caramel she said no this drinks doesn’t come with a caramel dressing- I said that’s fine can you put pumps of caramel she barely did one pump and said this doesn’t come with caramel dressing- just tell me because I didn’t pay extra at the beginning of the transaction is why I can’t get it just horrible for customer service
Atmosphere: 1
Food: 1
Service: 1
Jenna Schwartz
When we arrived, a guy was talking to the buristas behind the counter. Not a problem since communication is key but to not even look at the customers who came in and act like we aren't there is rude and not good customer service. After a few mins, they asked for our order. I asked for a sausage egg and cheese sandwich with the egg on the side and a venti iced white chocolate mocha. I got my order and went to get napkins. I saw crumbs on the counter by the napkins and only one thing of napkins was filled. Looks like they do not pay attention to details and only having one thing stocked and the rest empty looks horrible. I get out to the vehicle and I went to go eat the egg separately like I asked and it was still cold like they never heated it up. They never asked but you'd assume it should all be heated up as it's a warm sandwich. There's room for improvement and I hope that they make the right adjustments.
Atmosphere: 1
Food: 1
Service: 1
Andrew Thompson
Can't find it, is it even there?
Sasha Hallock
Service was wonderful, lots of room to sit and relax. Easy connection to the Hilton.
Oscar Maldonado
Elizabeth and Diana are an amazing staff ! So friendly and diligent .Can’t start my day any other way!
Reba
Inside the Hilton, clean, friendly staff, not crowded.
Reba Boyd
Inside the Hilton, clean, friendly staff, not crowded.
The service was excellent and so was the food. My only concern was the temperature of the place. Sat down for about 45min and the place was freezing.
Atmosphere: 5
Food: 5
Service: 5
Daisy K
Ordered grande and only half filled cup served. Also milks and whip crèmes all over the cup. So nasty
Island Steve
06152022 6:00 pm Just stopped in to get something cool to drink, and experienced a great group of young ladies. One of which, was cleaning the oven. (I wish I had taken a picture now to prove it ) I asked her if her mother asked her to do that at home, "would she do it"? She said she would !!! In the 21st-century, I consider that amazing. Imagine your daughter cleaning the oven at home.😂 They were all working hard, friendly, funny, etc. I hope the manager tells her parents what a great young lady they have raised. Actually all of them. If you're shopping, and need a break, stop in.
Ahmed Hamada
Good service
Jackie Evans
No fresh fruit cereal or porridge. Everything comes with cheese. Staff efficient. Not a lot of healthy choices, had to make do with just coffee for breakfast.
the place is very clean
Atmosphere: 5
Food: 5
Service: 5
The male staff took my order incorrectly, yet he got annoyed and even asked me if I had ordered wrong. The service was very unfriendly, and it was disappointing that they didn’t accept payment through the Starbucks app. They really need to improve their attitude toward customers and show more respect. Honestly, it was a bit frustrating.
Atmosphere: 1
Food: 1
Service: 1
I ordered a caramel brûlée latte with whip crème absolutely horrible so I went back and asked if she could give me more caramel she said no this drinks doesn’t come with a caramel dressing- I said that’s fine can you put pumps of caramel she barely did one pump and said this doesn’t come with caramel dressing- just tell me because I didn’t pay extra at the beginning of the transaction is why I can’t get it just horrible for customer service
Atmosphere: 1
Food: 1
Service: 1
I ordered a caramel brûlée latte with whip crème absolutely horrible so I went back and asked if she could give me more caramel she said no this drinks doesn’t come with a caramel dressing- I said that’s fine can you put pumps of caramel she barely did one pump and said this doesn’t come with caramel dressing- just tell me because I didn’t pay extra at the beginning of the transaction is why I can’t get it just horrible for customer service
Atmosphere: 1
Food: 1
Service: 1
When we arrived, a guy was talking to the buristas behind the counter. Not a problem since communication is key but to not even look at the customers who came in and act like we aren't there is rude and not good customer service. After a few mins, they asked for our order. I asked for a sausage egg and cheese sandwich with the egg on the side and a venti iced white chocolate mocha. I got my order and went to get napkins. I saw crumbs on the counter by the napkins and only one thing of napkins was filled. Looks like they do not pay attention to details and only having one thing stocked and the rest empty looks horrible. I get out to the vehicle and I went to go eat the egg separately like I asked and it was still cold like they never heated it up. They never asked but you'd assume it should all be heated up as it's a warm sandwich. There's room for improvement and I hope that they make the right adjustments.
Atmosphere: 1
Food: 1
Service: 1
Can't find it, is it even there?
Service was wonderful, lots of room to sit and relax. Easy connection to the Hilton.
Elizabeth and Diana are an amazing staff ! So friendly and diligent .Can’t start my day any other way!
Inside the Hilton, clean, friendly staff, not crowded.
Inside the Hilton, clean, friendly staff, not crowded.
Restaurantji Recommends
The service was excellent and so was the food. My only concern was the temperature of the place. Sat down for about 45min and the place was freezing.
Atmosphere: 5
Food: 5
Service: 5
Ordered grande and only half filled cup served. Also milks and whip crèmes all over the cup. So nasty
06152022 6:00 pm
Just stopped in to get something cool to drink, and experienced a great group of young ladies. One of which, was cleaning the oven. (I wish I had taken a picture now to prove it ) I asked her if her mother asked her to do that at home, "would she do it"? She said she would !!! In the 21st-century, I consider that amazing. Imagine your daughter cleaning the oven at home.😂
They were all working hard, friendly, funny, etc. I hope the manager tells her parents what a great young lady they have raised. Actually all of them.
If you're shopping, and need a break, stop in.
Good service
No fresh fruit cereal or porridge. Everything comes with cheese. Staff efficient. Not a lot of healthy choices, had to make do with just coffee for breakfast.
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