Hours are irregular and not as posted. The manager of this location will spontaneously decide to close the shop so staff can attend to matters that should be attended to while simultaneously serving paying customers. Lack of proper management.
A Adams
The staff here are incredibly polite and I always have an amazing experience with them whenever I order from this location. I normally mobile order and receive the order on time, but recently the orders have been extremely late (given that it’s holiday season). I’m not blaming the staff in any way possible, rather the fault is to whoever is in charge of scheduling at this location. Are you serious? Who in their right mind would schedule TWO people during holiday season in a MALL?! These poor workers are being bombarded with insanely long lines and customers who request crazy things at the mobile order pick up section of this location. Somehow, they are all still so polite and keep their calm. Two people running the register, taking orders, making the drinks, AND preparing the food two days before the New Year is just ridiculous. Hats off to these employees. For the people saying in their reviews that they’re slow - no they’re not. This location is extremely underscheduled. Two people can only do so much at a time. I’m not even upset that one out of the two items I had ordered in the app ended up being unavailable AND had to wait over 25 minutes for the order. Rather, I’m upset that Starbucks seems to think that it’s okay to have two employees running the entire location during the holidays. I was there on 12/30/23 around 5:55pm. The two workers (one male and one female) were doing the best they could — THANK YOU! Please add more staff so things can run smoothly and your staff won’t be so overworked.
Atmosphere: 4
Food: 5
Service: 4
Park Rachel
horribly
Atmosphere: 1
Service: 1
Candi C
Staffs are not polite and so
Service: 1
Allteafrom Zoee
If I can give this place 0 stars I would . I waited a whole hour for a frapp , I would of had to wait longer if I didn’t go off . This the slowest Starbucks I ever been too and I work at Starbucks my store is better . Customer service is awful they don’t even call your names for your drink or food . The guy made my frapp wrong I asked for almond milk he put whole but I still walked away with my drink because I didn’t wanna wait another hour
Atmosphere: 1
Food: 1
Service: 1
AR WN
The two baristas who handled my order were exceptional. Despite it being around closing time, they were very friendly and informative of the options. They made me an excellent chestnut praline. Thanks guys!
Atmosphere: 5
Food: 5
Service: 5
jess
delectable <3 staff very nice and answered my questions about ingredientsDietary restrictions: good gluten free options!! off the top of my head gluten contain ingredients include the caramel sauce, the java chips and the apple syrup, though there are probably more i’m missing, there are plentiful menus/ blogs online detailing options and what to avoid :)
Atmosphere: 4
Food: 5
Service: 5
Priscilla Morales
The place was dirty, they had all the milks out. They took more than 15 minutes to take my order. Baristas were not placed on their stations properly and they didn’t follow Starbucks recipes to make the drinks, I ordered a simple shaken espresso and the woman didn’t even shake my drink. I asked her to shake it and she gave me attitude saying she has worked there for 6 years. They were rude not only to me but other customers and they didn’t have pikes place coffee or the Guatemalan coffee ready ether. What’s Starbucks without coffee?
Atmosphere: 1
Food: 1
Service: 1
K
they are not going to make a drink, almost 10 mins, they are doing nothing, just always talk,
Atmosphere: 1
Food: 3
Service: 1
Google user
Orders latte and white chocolate macadamia . it was good but they still need to learn how to make cold brew. About Starbucks- Starbucks is a multinational coffeehouse chain that was founded in 1971 in Seattle, Washington. It has since become one of the world's largest and most recognizable coffee companies, with thousands of locations worldwide. Starbucks is known for its focus on providing high-quality coffee beverages, including espresso-based drinks, brewed coffee, teas, and a range of cold beverages. They offer a variety of coffee options sourced from different regions around the world, and they also provide seasonal and limited-time offerings to cater to changing tastes and preferences. In addition to coffee, Starbucks serves a selection of snacks, pastries, sandwiches, and other food items. Their food menu varies by location but typically includes options such as breakfast sandwiches, salads, paninis, and baked goods. Starbucks stores are known for their inviting and cozy atmosphere, often featuring comfortable seating, free Wi-Fi access, and a range of music playing in the background. They strive to create a welcoming environment for customers to relax, work, or socialize. Starbucks has also gained attention for its commitment to ethical sourcing and sustainability. They have implemented programs to support farmers and promote environmentally friendly practices in coffee-growing regions. Furthermore, they offer various reusable drinkware options and have made efforts to reduce their environmental footprint through recycling and conservation initiatives. Overall, Starbucks has become synonymous with the coffeehouse experience, offering a wide range of beverages and food options in a comfortable setting.
They are out of Dragon drink , out of wiped cream. What the use to come here when they are out of key Ingredients.
Atmosphere: 1
Food: 1
Service: 1
Saffia b
There were chocolate Java bits in my frozen mango dragon fruit lemonade. Very
Atmosphere: 2
Food: 1
Service: 3
Rajesh Sati
Orders latte and white chocolate macadamia . it was good but they still need to learn how to make cold brew.About Starbucks-Starbucks is a multinational coffeehouse chain that was founded in 1971 in Seattle, Washington. It has since become one of the world's largest and most recognizable coffee companies, with thousands of locations worldwide.Starbucks is known for its focus on providing high-quality coffee beverages, including espresso-based drinks, brewed coffee, teas, and a range of cold beverages. They offer a variety of coffee options sourced from different regions around the world, and they also provide seasonal and limited-time offerings to cater to changing tastes and preferences.In addition to coffee, Starbucks serves a selection of snacks, pastries, sandwiches, and other food items. Their food menu varies by location but typically includes options such as breakfast sandwiches, salads, paninis, and baked goods.Starbucks stores are known for their inviting and cozy atmosphere, often featuring comfortable seating, free Wi-Fi access, and a range of music playing in the background. They strive to create a welcoming environment for customers to relax, work, or socialize.Starbucks has also gained attention for its commitment to ethical sourcing and sustainability. They have implemented programs to support farmers and promote environmentally friendly practices in coffee-growing regions. Furthermore, they offer various reusable drinkware options and have made efforts to reduce their environmental footprint through recycling and conservation initiatives.Overall, Starbucks has become synonymous with the coffeehouse experience, offering a wide range of beverages and food options in a comfortable setting.
Atmosphere: 4
Food: 3
Service: 5
Sapphire S.
Disgusting. The guy at the register has a nasty attitude and couldn't be patient with me waiting for my friend to text me with her order while it was no line behind me. He is very RUDE SHOULD BE FIRED!
Rev Nabil A.
This Starbucks in food court of Menlo Park mall is terrible. Every time we ask for anything they always out of it. They are out of earl gray, out of peppermint, out of half and half.... We returned the coffee back because they gave us milk saying it's half & Half. When we returned it they said sorry we only have milk, I told them you should say that. I gave them one star which they do not deserve it. The workers does not to work. Terrible.. terrible..
Hours are irregular and not as posted. The manager of this location will spontaneously decide to close the shop so staff can attend to matters that should be attended to while simultaneously serving paying customers. Lack of proper management.
The staff here are incredibly polite and I always have an amazing experience with them whenever I order from this location. I normally mobile order and receive the order on time, but recently the orders have been extremely late (given that it’s holiday season). I’m not blaming the staff in any way possible, rather the fault is to whoever is in charge of scheduling at this location. Are you serious? Who in their right mind would schedule TWO people during holiday season in a MALL?! These poor workers are being bombarded with insanely long lines and customers who request crazy things at the mobile order pick up section of this location. Somehow, they are all still so polite and keep their calm. Two people running the register, taking orders, making the drinks, AND preparing the food two days before the New Year is just ridiculous. Hats off to these employees. For the people saying in their reviews that they’re slow - no they’re not. This location is extremely underscheduled. Two people can only do so much at a time. I’m not even upset that one out of the two items I had ordered in the app ended up being unavailable AND had to wait over 25 minutes for the order. Rather, I’m upset that Starbucks seems to think that it’s okay to have two employees running the entire location during the holidays. I was there on 12/30/23 around 5:55pm. The two workers (one male and one female) were doing the best they could — THANK YOU! Please add more staff so things can run smoothly and your staff won’t be so overworked.
Atmosphere: 4
Food: 5
Service: 4
horribly
Atmosphere: 1
Service: 1
Staffs are not polite and so
Service: 1
If I can give this place 0 stars I would . I waited a whole hour for a frapp , I would of had to wait longer if I didn’t go off . This the slowest Starbucks I ever been too and I work at Starbucks my store is better . Customer service is awful they don’t even call your names for your drink or food . The guy made my frapp wrong I asked for almond milk he put whole but I still walked away with my drink because I didn’t wanna wait another hour
Atmosphere: 1
Food: 1
Service: 1
The two baristas who handled my order were exceptional. Despite it being around closing time, they were very friendly and informative of the options. They made me an excellent chestnut praline. Thanks guys!
Atmosphere: 5
Food: 5
Service: 5
delectable <3 staff very nice and answered my questions about ingredientsDietary restrictions: good gluten free options!! off the top of my head gluten contain ingredients include the caramel sauce, the java chips and the apple syrup, though there are probably more i’m missing, there are plentiful menus/ blogs online detailing options and what to avoid :)
Atmosphere: 4
Food: 5
Service: 5
The place was dirty, they had all the milks out. They took more than 15 minutes to take my order. Baristas were not placed on their stations properly and they didn’t follow Starbucks recipes to make the drinks, I ordered a simple shaken espresso and the woman didn’t even shake my drink. I asked her to shake it and she gave me attitude saying she has worked there for 6 years. They were rude not only to me but other customers and they didn’t have pikes place coffee or the Guatemalan coffee ready ether. What’s Starbucks without coffee?
Atmosphere: 1
Food: 1
Service: 1
they are not going to make a drink, almost 10 mins, they are doing nothing, just always talk,
Atmosphere: 1
Food: 3
Service: 1
Orders latte and white chocolate macadamia . it was good but they still need to learn how to make cold brew. About Starbucks- Starbucks is a multinational coffeehouse chain that was founded in 1971 in Seattle, Washington. It has since become one of the world's largest and most recognizable coffee companies, with thousands of locations worldwide. Starbucks is known for its focus on providing high-quality coffee beverages, including espresso-based drinks, brewed coffee, teas, and a range of cold beverages. They offer a variety of coffee options sourced from different regions around the world, and they also provide seasonal and limited-time offerings to cater to changing tastes and preferences. In addition to coffee, Starbucks serves a selection of snacks, pastries, sandwiches, and other food items. Their food menu varies by location but typically includes options such as breakfast sandwiches, salads, paninis, and baked goods. Starbucks stores are known for their inviting and cozy atmosphere, often featuring comfortable seating, free Wi-Fi access, and a range of music playing in the background. They strive to create a welcoming environment for customers to relax, work, or socialize. Starbucks has also gained attention for its commitment to ethical sourcing and sustainability. They have implemented programs to support farmers and promote environmentally friendly practices in coffee-growing regions. Furthermore, they offer various reusable drinkware options and have made efforts to reduce their environmental footprint through recycling and conservation initiatives. Overall, Starbucks has become synonymous with the coffeehouse experience, offering a wide range of beverages and food options in a comfortable setting.
Restaurantji Recommends
They are out of Dragon drink , out of wiped cream. What the use to come here when they are out of key Ingredients.
Atmosphere: 1
Food: 1
Service: 1
There were chocolate Java bits in my frozen mango dragon fruit lemonade. Very
Atmosphere: 2
Food: 1
Service: 3
Orders latte and white chocolate macadamia . it was good but they still need to learn how to make cold brew.About Starbucks-Starbucks is a multinational coffeehouse chain that was founded in 1971 in Seattle, Washington. It has since become one of the world's largest and most recognizable coffee companies, with thousands of locations worldwide.Starbucks is known for its focus on providing high-quality coffee beverages, including espresso-based drinks, brewed coffee, teas, and a range of cold beverages. They offer a variety of coffee options sourced from different regions around the world, and they also provide seasonal and limited-time offerings to cater to changing tastes and preferences.In addition to coffee, Starbucks serves a selection of snacks, pastries, sandwiches, and other food items. Their food menu varies by location but typically includes options such as breakfast sandwiches, salads, paninis, and baked goods.Starbucks stores are known for their inviting and cozy atmosphere, often featuring comfortable seating, free Wi-Fi access, and a range of music playing in the background. They strive to create a welcoming environment for customers to relax, work, or socialize.Starbucks has also gained attention for its commitment to ethical sourcing and sustainability. They have implemented programs to support farmers and promote environmentally friendly practices in coffee-growing regions. Furthermore, they offer various reusable drinkware options and have made efforts to reduce their environmental footprint through recycling and conservation initiatives.Overall, Starbucks has become synonymous with the coffeehouse experience, offering a wide range of beverages and food options in a comfortable setting.
Atmosphere: 4
Food: 3
Service: 5
Disgusting. The guy at the register has a nasty attitude and couldn't be patient with me waiting for my friend to text me with her order while it was no line behind me. He is very RUDE SHOULD BE FIRED!
This Starbucks in food court of Menlo Park mall is terrible. Every time we ask for anything they always out of it. They are out of earl gray, out of peppermint, out of half and half.... We returned the coffee back because they gave us milk saying it's half & Half. When we returned it they said sorry we only have milk, I told them you should say that. I gave them one star which they do not deserve it. The workers does not to work. Terrible.. terrible..