Even though, I asked my server if I can have the 3 for me which was around 3PM and ends at 4PM she said no. So instead I ordered a meal and a bowl of chilly. When I was done with the meal I asked for the check and she told me I had to tip her to pay her for her job. What I ordered was around $26 in total but that jumped to $31 with the tip. I understand a waiter serves food and is upfront with guests but its ridiculous how I was forced with guilt to pay her a tip for doing her job. Don’t come here when American restaurants like this Chili’s can’t pay their workers and just serve food that’s heated. And I advise this Chili’s to inform their guests before coming in, about having to pay their server if they choose to dine here.
Atmosphere: 1
Food: 3
Service: 2
shipra valecha
The food was not at all good. The service was poor. My server was busy talking to other people, they didn’t come and ask if I need anything. After I was done eating my appetizer, I asked for the cheque and to get the cheque also, I waited for like 15 minutes, then I had to ask other server for it. I gave my credit card, I again waited for 10 minutes, ultimately I got to the server to collect my card. Bad experience. Not going again.
Atmosphere: 1
Food: 1
Service: 1
Joe G
Service is incredibly slow, even when there are very few patrons inside. There is also often nobody waiting at the host stand, and finding someone to assist other than the single bartender is difficult.
Atmosphere: 3
Food: 4
Service: 1
Shakirah Agrippa
Never Eating here again. Slow service. Wrong orders. Missing items. Orders not sent to the kitchen. More than an hour waiting for food to come out. All for my food to come with a long disgusting hair wrapped in the rice and for the manager to come out and act as if I'm the 1 with the problem. Save your time, save your money and potentially your stomach. Don't eat here.
Atmosphere: 1
Food: 1
Service: 1
KJM
This place is trash
Dominique Anderson
I attempted to have lunch here after a few hours of shopping with my son. Horrible! We came during a weekday at 1pm, really empty! The service was slow and there was a gnat in my son’s salad! The waitress had the audacity to ask if wanted another, he declined politely. We had our appetizer wings and I ordered a margarita. The entrees come out and my quesadilla explosion salad with crispy chicken was horrible! The chicken was rubbery and undercooked! The cheese quesadillas were cold! I spit the chicken out and informed the waitress I was not satisfied. My son didn’t like his chicken sandwich, we were completely unsatisfied. I informed the waitress we would pay for the appetizer and drinks and we would take the check. The manager, Steven, came over completely rude and told me what he was NOT going to do. He told me he would take the salad off and nothing else. Customer service training is highly needed! Never again!
Atmosphere: 1
Food: 1
Service: 1
Enrique Guzman
Food was great, service was good.However , Bathroom for customers, very dirty.
Atmosphere: 4
Food: 5
Service: 4
Justin Shurtz
Absolutely terrible. First off the server was too busy flirting with the bartender to do her job. She couldn’t get more than 3 ft from him at any point in time. Took forever just to get a menu. Then took even longer to get a drink. She brought my food sat it down and walked away. I almost went back and refilled my drink myself. I finally flagged her down and asked for my check. She directed me to a qr code and said the only way to pay is by phone. I almost just got up and walked out. They were not even busy. I was literally the only table.
Atmosphere: 1
Food: 3
Service: 1
Josh Tremblay
Over priced compared to every other chilis and service was horrible. Never saw the server and had to ask for everything from another person. AVOID AT ALL
Atmosphere: 2
Food: 3
Service: 1
Blessings Tocome
Overall horrible experience and I was completely over charged don’t ever try to play
Just great,tasty fresh full flavor clean just wonderful you need to just go and don’t miss the experienceNever to late I love it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fajitas, Fries, Ranchero Chicken Tacos, Alex's Santa Fe Burger, Bottomless Chips & Salsa, Brisket Quesadillas
Alberto Castillo
Service was terrible. All the wait staff seemed to be more interested in having conversation with each other. As my family waited to have our order taken and served, we watched three different parties leave after waiting far too long to be seen.
Atmosphere: 1
Food: 4
Service: 1
I Webster
Our waitress was
Atmosphere: 3
Food: 4
Service: 5
Jonathan Vargas
Waited for about 10-15min at the table with my wife and not one waitress/waiter came up to greet me or asked for our drink order. 5 of them on the floor chatting away and one leaned over an empty table texting away on the phone.
Atmosphere: 1
Food: 1
Service: 1
Beyond Pest Control
Too long to get food, overcharged for things we did not order food quality is subpar. Don’t waste your time. The server was at least a nice person only saving grace. Over a hundred dollars for a low quantity food
Even though, I asked my server if I can have the 3 for me which was around 3PM and ends at 4PM she said no. So instead I ordered a meal and a bowl of chilly. When I was done with the meal I asked for the check and she told me I had to tip her to pay her for her job. What I ordered was around $26 in total but that jumped to $31 with the tip. I understand a waiter serves food and is upfront with guests but its ridiculous how I was forced with guilt to pay her a tip for doing her job. Don’t come here when American restaurants like this Chili’s can’t pay their workers and just serve food that’s heated. And I advise this Chili’s to inform their guests before coming in, about having to pay their server if they choose to dine here.
Atmosphere: 1
Food: 3
Service: 2
The food was not at all good. The service was poor. My server was busy talking to other people, they didn’t come and ask if I need anything. After I was done eating my appetizer, I asked for the cheque and to get the cheque also, I waited for like 15 minutes, then I had to ask other server for it. I gave my credit card, I again waited for 10 minutes, ultimately I got to the server to collect my card. Bad experience. Not going again.
Atmosphere: 1
Food: 1
Service: 1
Service is incredibly slow, even when there are very few patrons inside. There is also often nobody waiting at the host stand, and finding someone to assist other than the single bartender is difficult.
Atmosphere: 3
Food: 4
Service: 1
Never Eating here again. Slow service. Wrong orders. Missing items. Orders not sent to the kitchen. More than an hour waiting for food to come out. All for my food to come with a long disgusting hair wrapped in the rice and for the manager to come out and act as if I'm the 1 with the problem. Save your time, save your money and potentially your stomach. Don't eat here.
Atmosphere: 1
Food: 1
Service: 1
This place is trash
I attempted to have lunch here after a few hours of shopping with my son. Horrible! We came during a weekday at 1pm, really empty! The service was slow and there was a gnat in my son’s salad! The waitress had the audacity to ask if wanted another, he declined politely. We had our appetizer wings and I ordered a margarita. The entrees come out and my quesadilla explosion salad with crispy chicken was horrible! The chicken was rubbery and undercooked! The cheese quesadillas were cold! I spit the chicken out and informed the waitress I was not satisfied. My son didn’t like his chicken sandwich, we were completely unsatisfied. I informed the waitress we would pay for the appetizer and drinks and we would take the check. The manager, Steven, came over completely rude and told me what he was NOT going to do. He told me he would take the salad off and nothing else. Customer service training is highly needed! Never again!
Atmosphere: 1
Food: 1
Service: 1
Food was great, service was good.However , Bathroom for customers, very dirty.
Atmosphere: 4
Food: 5
Service: 4
Absolutely terrible. First off the server was too busy flirting with the bartender to do her job. She couldn’t get more than 3 ft from him at any point in time. Took forever just to get a menu. Then took even longer to get a drink. She brought my food sat it down and walked away. I almost went back and refilled my drink myself. I finally flagged her down and asked for my check. She directed me to a qr code and said the only way to pay is by phone. I almost just got up and walked out. They were not even busy. I was literally the only table.
Atmosphere: 1
Food: 3
Service: 1
Over priced compared to every other chilis and service was horrible. Never saw the server and had to ask for everything from another person. AVOID AT ALL
Atmosphere: 2
Food: 3
Service: 1
Overall horrible experience and I was completely over charged don’t ever try to play
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Just great,tasty fresh full flavor clean just wonderful you need to just go and don’t miss the experienceNever to late I love it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fajitas, Fries, Ranchero Chicken Tacos, Alex's Santa Fe Burger, Bottomless Chips & Salsa, Brisket Quesadillas
Service was terrible. All the wait staff seemed to be more interested in having conversation with each other. As my family waited to have our order taken and served, we watched three different parties leave after waiting far too long to be seen.
Atmosphere: 1
Food: 4
Service: 1
Our waitress was
Atmosphere: 3
Food: 4
Service: 5
Waited for about 10-15min at the table with my wife and not one waitress/waiter came up to greet me or asked for our drink order. 5 of them on the floor chatting away and one leaned over an empty table texting away on the phone.
Atmosphere: 1
Food: 1
Service: 1
Too long to get food, overcharged for things we did not order food quality is subpar. Don’t waste your time. The server was at least a nice person only saving grace. Over a hundred dollars for a low quantity food
Atmosphere: 3
Food: 1
Service: 5