Dunkin'
454 Spring St, Elizabeth
(973) 298-3285
Recent Reviews
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Worse Dunki ever, coffee was gross and The cashier seemed upset
Atmosphere: 1
Food: 1
Service: 1
I tried calling to just let them know (nicely) .. no answer…. but they had a huge piece of plastic in my donut. Sucks this Dunkin is me and my husbands usual .
too much waiting time.. hope it was one time exception
Atmosphere: 4
Food: 4
Service: 3
There were flies on the donuts flying around on top of the donuts. this place is nasty and the coffe is just water and customer service is really bad. Not a good place to buy
Atmosphere: 1
Food: 1
Service: 1
I just started going to this location and I stopped by the other day in the afternoon and there was a young lady in black sweatpants and a gentle man that was nice and said I'll be with you in 1 moment. She looked at me and didn't say anything wouldn't even take my order.. she looked at 2 other customers and don't say anything or take there orders just cause she is cleaning dnt mean she has to be rude. I've been to plenty of dunkins and the dress code is not sweatpants and you can't wear anything on your head like that. She took the Spanish guy that came in and made me feel like she was being racist.. The gentle men was very very nice and helpful best person you have working there
Atmosphere: 1
Food: 1
Service: 1
This is a pretty crappy location, half the menu was out, one of the employees there was rude and seemed inconvenienced by my presence (the lady was nice tho). The one guy was on the phone with someone actively complaining about his job near the register, which tbf who enjoys their job at Dunkin but at least take your phone call in the back 😭😭. No seating in this location and they didn't have any donuts. it's fine through the drive though but the interior is horrid.
Atmosphere: 1
Food: 2
Service: 2
I definitely forgot my deodorant I looked in my bag!! She knows I like my coffee black
Atmosphere: 5
Food: 5
Service: 5
They put cream when i ask for oatmilk sometimes but they take care of the homeless in the community, witnessed the manager or owner offer a unpicked up drink to a homeless man waiting inside. They keep it clean also
Atmosphere: 5
Food: 3
Service: 5
love it here - i go almost everyday. customer service is great no issues or complains.
Atmosphere: 5
Food: 5
Service: 5
**Updated Review**
1st red flag - your staff doesn't understand how Dunkin points work and caused me to lose 500 points and didn't try to rectify the situation!
#2 an iced latte is made with ESPRESSO not regular decaf coffee. Retraining is needed
When I make the choice to spend the money I work extremely hard for to purchase my guilty pleasure (an iced latte) I EXPECT the person making it to know exactly how it is supposed to be made so there is no need for me to turn around and ask for the coffee to be remade ONLY TO HAVE IT TASTE EXACTLY THE SAME!
STOP RIPPING OFF YOUR CUSTOMERS
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Sausage Egg and Cheese
Restaurantji Recommends
One the Nicer store in the area very friendly staff and it's clean too.
Parking: The lot is small but I don't have a problem when I go there plus they have a drive-thru.
Wheelchair accessibility: Wheelchair parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
Isrial adesaafsra
Atmosphere: 1
Food: 1
Service: 1
I think the neatness and cleanliness of the place is excellent, wow, the order looks very nice, it's a shame that they don't have space to consume right there; Plus the hot beats delicious ?
Good attention
Atmosphere: 4
Food: 4
Service: 4
Great service, I've been going here for about a decade now and I can say it's the best dunking doughnuts around the area. NO JOKE!
Atmosphere: 5
Food: 5
Service: 5
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