Marlene was very helpful and gave us great attention and delicious food.
Atmosphere: 5
Food: 5
Service: 5
ADA LANDAVERDE
The food is very delicious, and 90% of the service is very pleasant, with the exception of a lady with glasses (I don't know if she is the owner and she thinks she is better than you or I don't know if she personally doesn't like me) even if you smile at her you look at her as if you are asking for things for free, and if you go it is because you can pay, but it seems unfair to me that they see you like that since they even include the tip in the receipt so yes or yes you have to pay the obligatory fee, and the service is not economical, if you go to a place it is because you want to enjoy a pleasant moment
Manuel Gonzalez
The food is very good but every time I order delivery 80% of the time something is missing in the food. It is understood that they are busy. But they are not checking that the orders match everything that was requested. I don't like calling to complain but it has been several times.
Atmosphere: 5
Food: 5
Service: 1
Erica Ramirez
No parking. Always busy. Not much attention from the girls.
Atmosphere: 1
Food: 2
Service: 1
M4ST3R
I went today with my aunt to eat lunch as we always do, the waitress asked us where we wanted to sit and we decided to sit at the large table to be more comfortable, after we sat down the waitress tells us that if a large group comes she will have us move to a smaller table, I felt so offended I am going to spend money and leave them a tip, as the waitress thinks I am going to move after sitting down with everything and food... What a lack of respect neither me nor my family will return to this place. When I asked for the manager or the owner or their number they denied me and everyone ignored me.
Atmosphere: 1
Food: 1
Service: 1
Marcela Aldana
Very good food, good service from Marleni..
Atmosphere: 4
Food: 5
Service: 5
Miguel Díaz
I bring two purchases of empanadas for my family to eat and they always come out dear to me.
Atmosphere: 2
Food: 1
Service: 2
Adel Fernandez
It is not possible to order delivery and whatever dish takes more than 2 hours, I live 5 minutes from the restaurant and I only placed an order for 3 fried fish accompanied by fried yucca. Too much time to prepare and send just this. Terrible service
Service: 1
Valeria AA
Terrible service, I went to buy a drink (MILO WITH MILK) when I tried it it was so bitter that I couldn't drink it, I went back to see if they could fix it, I explained how I liked milo to which he responded sarcastically "without milo" for the simple reason that I like milo with milk but not bitter milo (it was literally more milo than milk) what kind of people are they hiring who don't even know how to treat their clientele
I’m really disappointed with my experience here. I initially loved the lentil soup and the special I ordered, and my sister enjoyed her soup as well. The food was great (not the takeout), but the issue came with the service and billing.
When the check arrived, it included several items we didn’t order. I pointed this out to the server, and while he admitted it was a mistake, he claimed the total still added up to $124 (tip included). I was skeptical, but we didn’t have time to argue because our parking meter was about to expire.
When I got home, I double-checked the items I ordered and realized I had been overcharged. On top of that, the chicken I ordered to go was dry and disappointing.
As a Colombian, I find it truly sad when places like this take advantage of their customers. This was a horrible experience overall, and I will never return. Beware and check your bill carefully if you decide to eat here!
Atmosphere: 2
Food: 2
Service: 1
andres ramires
Very bad service, I am a customer who will not return
Atmosphere: 5
Food: 5
Service: 1
Guzman Yobany
The garlic shrimp, they give them without rice, they are like 20 dollars for 8 shrimp and pure French fries.
Atmosphere: 1
Food: 1
Service: 1
Esmeralda
Very good and all but they have to be more careful if not because I didn't see the food I almost broke my tooth a big stone came out in my heated
Jose Delacruz
When I went to pick up a delivery order at the restaurant and confirmed the pickup on my phone, the restaurant employee refused to give me the food, claiming I hadn't confirmed it. I showed them my phone to prove that I had indeed confirmed the order, but they insisted I hadn't, even though it was clearly confirmed.
This led to an unnecessary back-and-forth, and I ended up waiting for 10 minutes while they tried to sort it out. It seems the employee might have been new and wasn't properly trained on the delivery process, which likely caused the confusion.
I suggest implementing a solution to prevent this type of situation in the future, ensuring that other drivers don't have to waste time due to similar issues. Thank you for your attention, and I hope this aspect of the service can be improved
---Translated into Spanish:
When I went to pick up an order at the restaurant and confirmed the delivery on my cell phone, the restaurant employee refused to give me the food, arguing that he had not made the confirmation. I showed them my phone to prove I had done it, but they insisted it wasn't confirmed, even though it clearly was.
This resulted in an unnecessary argument and they made me wait for 10 minutes while they tried to resolve the situation. It seems that the employee was new and was not well trained in the delivery process, which probably caused the confusion.
I suggest that, if possible, some measure be implemented to avoid this type of situation in the future. This would ensure that other drivers do not have to waste time due to issues like this. I appreciate your attention and I hope you can improve this aspect of the service.
Marlene was very helpful and gave us great attention and delicious food.
Atmosphere: 5
Food: 5
Service: 5
The food is very delicious, and 90% of the service is very pleasant, with the exception of a lady with glasses (I don't know if she is the owner and she thinks she is better than you or I don't know if she personally doesn't like me) even if you smile at her you look at her as if you are asking for things for free, and if you go it is because you can pay, but it seems unfair to me that they see you like that since they even include the tip in the receipt so yes or yes you have to pay the obligatory fee, and the service is not economical, if you go to a place it is because you want to enjoy a pleasant moment
The food is very good but every time I order delivery 80% of the time something is missing in the food. It is understood that they are busy. But they are not checking that the orders match everything that was requested. I don't like calling to complain but it has been several times.
Atmosphere: 5
Food: 5
Service: 1
No parking. Always busy. Not much attention from the girls.
Atmosphere: 1
Food: 2
Service: 1
I went today with my aunt to eat lunch as we always do, the waitress asked us where we wanted to sit and we decided to sit at the large table to be more comfortable, after we sat down the waitress tells us that if a large group comes she will have us move to a smaller table, I felt so offended I am going to spend money and leave them a tip, as the waitress thinks I am going to move after sitting down with everything and food... What a lack of respect neither me nor my family will return to this place. When I asked for the manager or the owner or their number they denied me and everyone ignored me.
Atmosphere: 1
Food: 1
Service: 1
Very good food, good service from Marleni..
Atmosphere: 4
Food: 5
Service: 5
I bring two purchases of empanadas for my family to eat and they always come out dear to me.
Atmosphere: 2
Food: 1
Service: 2
It is not possible to order delivery and whatever dish takes more than 2 hours, I live 5 minutes from the restaurant and I only placed an order for 3 fried fish accompanied by fried yucca. Too much time to prepare and send just this. Terrible service
Service: 1
Terrible service, I went to buy a drink (MILO WITH MILK) when I tried it it was so bitter that I couldn't drink it, I went back to see if they could fix it, I explained how I liked milo to which he responded sarcastically "without milo" for the simple reason that I like milo with milk but not bitter milo (it was literally more milo than milk) what kind of people are they hiring who don't even know how to treat their clientele
Atmosphere: 4
Service: 2
Very good service very good food
Restaurantji Recommends
⭐ 1/5
I’m really disappointed with my experience here. I initially loved the lentil soup and the special I ordered, and my sister enjoyed her soup as well. The food was great (not the takeout), but the issue came with the service and billing.
When the check arrived, it included several items we didn’t order. I pointed this out to the server, and while he admitted it was a mistake, he claimed the total still added up to $124 (tip included). I was skeptical, but we didn’t have time to argue because our parking meter was about to expire.
When I got home, I double-checked the items I ordered and realized I had been overcharged. On top of that, the chicken I ordered to go was dry and disappointing.
As a Colombian, I find it truly sad when places like this take advantage of their customers. This was a horrible experience overall, and I will never return. Beware and check your bill carefully if you decide to eat here!
Atmosphere: 2
Food: 2
Service: 1
Very bad service, I am a customer who will not return
Atmosphere: 5
Food: 5
Service: 1
The garlic shrimp, they give them without rice, they are like 20 dollars for 8 shrimp and pure French fries.
Atmosphere: 1
Food: 1
Service: 1
Very good and all but they have to be more careful if not because I didn't see the food I almost broke my tooth a big stone came out in my heated
When I went to pick up a delivery order at the restaurant and confirmed the pickup on my phone, the restaurant employee refused to give me the food, claiming I hadn't confirmed it. I showed them my phone to prove that I had indeed confirmed the order, but they insisted I hadn't, even though it was clearly confirmed.
This led to an unnecessary back-and-forth, and I ended up waiting for 10 minutes while they tried to sort it out. It seems the employee might have been new and wasn't properly trained on the delivery process, which likely caused the confusion.
I suggest implementing a solution to prevent this type of situation in the future, ensuring that other drivers don't have to waste time due to similar issues. Thank you for your attention, and I hope this aspect of the service can be improved
---Translated into Spanish:
When I went to pick up an order at the restaurant and confirmed the delivery on my cell phone, the restaurant employee refused to give me the food, arguing that he had not made the confirmation. I showed them my phone to prove I had done it, but they insisted it wasn't confirmed, even though it clearly was.
This resulted in an unnecessary argument and they made me wait for 10 minutes while they tried to resolve the situation. It seems that the employee was new and was not well trained in the delivery process, which probably caused the confusion.
I suggest that, if possible, some measure be implemented to avoid this type of situation in the future. This would ensure that other drivers do not have to waste time due to issues like this. I appreciate your attention and I hope you can improve this aspect of the service.
Service: 1
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