Terrible service and attention to customers. Very often never do orders in the right order if placed on the self-order station. Employees don’t communicate with customers to let you know you will have to wait before they take your order or approximately for anything. 9/10 days dirty inside the restaurant and restroom. (Now leaving a second review:). Employees are completely uncaring about customers, will sometimes even complain to customers while they are ordering. They simply seem to not care at all about customers and that is a very big turn off. I only do come here because it’s the closest option for coffee and on my way/walk to work.
Atmosphere: 1
Food: 1
Service: 1
Weschnadia Noel
Jonathan gave amazing service , i plan to continue to return to the location on river drive!
Atmosphere: 5
Food: 5
Service: 5
Sandra Zotti
Very friendly staff + super fast service, got my drinks right away after I ordered. I’d say it’s the best Dunkin’ I’ve been to!
Service: 5
Renata Maj
Very friendly staff. Food and coffee as per my request very good.
Atmosphere: 5
Food: 5
Service: 5
Mira Salama
Very bad experience. No customer service skills, weird attitude especially the indian guy he talks to people like they are begging from him and you have to wait by the counter for someone to come out and take care of you. Never going again.
Atmosphere: 1
Food: 1
Service: 1
Farouq
Worst Dunkin’ Donuts ever. Customer service is so bad and extremely so slow. Only one person working and he’s so slow and the other older guy just stands there not helping around and theirs big lines and people get frustrated. Management needs to have a talk with them. They told one customer to wait 10 minutes to make his drink like what is this service. #horrible. I waited 10 minutes for a small caramel latte
Keith Andrews
The food here kinda sucks, as does all Dunkin' food, but the coffee is good. The staff is always super friendly and make me feel welcomed. Plus it's right across the street from work.
Atmosphere: 3
Food: 2
Service: 5
Kelvin Almonte
Russell is my favorite. Always a great attitude and willing to please
Atmosphere: 5
Food: 5
Service: 5
Akosua Anane
Very good customer service
Atmosphere: 5
Food: 5
Service: 5
Xiomara Herrera
Rosy and the others are the best. They know how we like our coffee 😍
Amazing spot to chill or do some work on your laptop. Very nice for a Dunkin Donuts location. Nice and clean as well.
Atmosphere: 4
Food: 4
Service: 4
Luis Fermin
It’s always coming to this DD every morning, people there are very friendly and helpful, one of the things I love if they called customers by their names, special shout out to the best crew there; Rosi, Milly (mi causa) and Jonathan. They made my morning better!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Half Dozen Donuts
J
The older man who serves has attitude. He also packed my iced drink to the brim with ice like 110% leaving no room for the drink itself that costs almost $6 medium size. The picture shows after 4-5 sips a cup about 50% empty before I walked into a car.
Service: 3
juana lozano
Bad service and one of the people who works there was very rude and treated me badly
Terrible service and attention to customers. Very often never do orders in the right order if placed on the self-order station. Employees don’t communicate with customers to let you know you will have to wait before they take your order or approximately for anything. 9/10 days dirty inside the restaurant and restroom. (Now leaving a second review:). Employees are completely uncaring about customers, will sometimes even complain to customers while they are ordering. They simply seem to not care at all about customers and that is a very big turn off. I only do come here because it’s the closest option for coffee and on my way/walk to work.
Atmosphere: 1
Food: 1
Service: 1
Jonathan gave amazing service , i plan to continue to return to the location on river drive!
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff + super fast service, got my drinks right away after I ordered. I’d say it’s the best Dunkin’ I’ve been to!
Service: 5
Very friendly staff. Food and coffee as per my request very good.
Atmosphere: 5
Food: 5
Service: 5
Very bad experience. No customer service skills, weird attitude especially the indian guy he talks to people like they are begging from him and you have to wait by the counter for someone to come out and take care of you. Never going again.
Atmosphere: 1
Food: 1
Service: 1
Worst Dunkin’ Donuts ever. Customer service is so bad and extremely so slow. Only one person working and he’s so slow and the other older guy just stands there not helping around and theirs big lines and people get frustrated. Management needs to have a talk with them. They told one customer to wait 10 minutes to make his drink like what is this service. #horrible. I waited 10 minutes for a small caramel latte
The food here kinda sucks, as does all Dunkin' food, but the coffee is good. The staff is always super friendly and make me feel welcomed. Plus it's right across the street from work.
Atmosphere: 3
Food: 2
Service: 5
Russell is my favorite. Always a great attitude and willing to please
Atmosphere: 5
Food: 5
Service: 5
Very good customer service
Atmosphere: 5
Food: 5
Service: 5
Rosy and the others are the best. They know how we like our coffee 😍
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing spot to chill or do some work on your laptop. Very nice for a Dunkin Donuts location. Nice and clean as well.
Atmosphere: 4
Food: 4
Service: 4
It’s always coming to this DD every morning, people there are very friendly and helpful, one of the things I love if they called customers by their names, special shout out to the best crew there; Rosi, Milly (mi causa) and Jonathan. They made my morning better!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Half Dozen Donuts
The older man who serves has attitude. He also packed my iced drink to the brim with ice like 110% leaving no room for the drink itself that costs almost $6 medium size. The picture shows after 4-5 sips a cup about 50% empty before I walked into a car.
Service: 3
Bad service and one of the people who works there was very rude and treated me badly
Food: 2
Service: 1
It’s good but sometimes khra
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